Bergzeit

Ecommerce

• Einblick in den Marketing & E-Commerce Bereich unseres Unternehmens gewinnen
• Unterstützung bei der Gestaltung unseres Onlineshops
• Gestaltung von Online-Marketing & E-Commerce-Maßnahmen
• Analyse und Auswertung des Kundenverhaltens
• Durchlaufen aller wichtigen Abteilungen um umfassenden Einblick zu erhalten
• Möglichkeit, in spannenden Projekten Eigenverantwortung zu übernehmen

Kaufmann/-frau im E-Commerce

Marketing

• Du bist in der Mitgestaltung am Look & Feel von Bergzeit, inkl. einfacher Bildbearbeitung via Photoshop involviert
• Du betreibst Contentpflege für den Bergzeit Shop und das Bergzeit Magazin via CMS-Tools, u.a. Wordpress
• Du verantwortest eigenständig die Organisation und Evaluierung von Teilprojekten in einem der oben genannten Bereiche
• Du unterstützt uns im Bereich Online Kommunikation, Erfolgs-Controlling & Reporting
• Auch einen Einblick in die Analyse & Interpretation relevanter Marketing KPIs mit Hilfe gängiger Tools, u.a. Google Analytics bekommst Du von uns

Praktikant Marketing

Manager

• Du führst eigenverantwortlich strategische Jahres- und Konditionsverhandlungen mit nationalen und internationalen Lieferanten und entwickelst langfristige Partnerschaften.
• Du trägst maßgeblich zur Positionierung, Weiterentwicklung der Marken in deinem Verantwortungsbereich, innerhalb des Bergzeit Sortiments bei.
• Du analysierst Markttrends, Wettbewerber und Kundenbedürfnisse, um fundierte Entscheidungen zur Sortimentsgestaltung zu treffen.
• Du steuerst die Umsatz-, Margen und Bestandsentwicklung deines Verantwortungsbereichs und leitest daraus Maßnahmen zur Optimierung ab.
• Du arbeitest mit dem Merchandise- und Marketing-Team zusammen, um Einkaufs-Budgets, Kampagnen und Produktplatzierungen strategisch zu planen.
• Du verantwortest die Produktauswahl für deinen Verantwortungsbereich eigenständig im Bereich Ausrüstung/Bekleidung/Schuhe mit Fokus auf Effizienz, Nachhaltigkeit und Markenstrategie.
• Du nimmst an Messen und Lieferantenterminen teil, um neue Trends zu identifizieren und das Netzwerk zu festigen und auszubauen.
• Du optimierst kontinuierlich Prozesse im Einkauf & Lieferantenmanagement, insbesondere im Hinblick auf Effizienz.

Einkäufer, Brandmanager

• Coordinate external service providers and liaise with internal IT
• Collaborate with the Fraunhofer Institute for Material Flow and Logistics
• Support the selection process for a new WMS vendor
• Take responsibility for successful project delivery from planning through go‑live
• Support and further develop the system after go‑live

Project Manager – Warehouse Management System

Sales

• You assist and advise our customers.
• You are responsible for product labeling and for ensuring prices match the current system price.
• You handle complaints, returns and the acceptance of service orders.
• You are responsible for the organization and presentation of the sales floor.
• You manage our inventory and keep the stockroom organized.
• You are responsible for goods receiving.

Sales Specialist – Equipment & Ski Sales

• You assist and advise our customers
• You are responsible for product labeling and ensuring the correct system price
• You handle complaint processing and accept service orders
• You are responsible for maintaining order and the visual presentation on the sales floor
• You manage inventory and stock organization
• You are responsible for goods receiving

Sales Specialist – Equipment & Ski

Product Designer

• You provide functional and disciplinary leadership for the five-person Customer Guidance team.
• You are responsible for the strategic development of digital advisory quality across the customer journey.
• You continuously optimize the customer journey and the onsite experience together with your team.
• You manage our content cross-functionally and set quality standards.
• You identify and evaluate new technologies, particularly in AI, automation, personalization and segmentation.
• You consolidate relevant insights through active collaboration with internal stakeholders.
• You drive continuous change processes within the team.

Team Lead Customer Guidance, User Experience

Performance Marketing

• As a Performance Marketing Manager, you are responsible for the efficient management of the performance marketing budget in line with business objectives and for the strategic direction of the area.
• You develop and optimize our SEA activities with a clear focus on Google Shopping, from campaign structure and feed optimization to performance analysis and scaling strategies.
• You analyze and interpret marketing data to make informed decisions for optimizing campaign performance; interpreting analyses of large datasets is a particular strength of yours.
• You are responsible for planning and implementing marketing strategies to acquire new customers and increase revenue.
• You enjoy working cross-functionally (e.g., with Analytics, CRM, Brand and Content, as well as Sales & E‑Com) to ensure a seamless customer journey.
• You monitor and report on the success of marketing initiatives and derive actions for continuous improvement.
• You stay up to date with developments in performance marketing and identify opportunities for innovation and growth.
• You are responsible for your own country, develop it strategically together with the markets, and work closely with all teams in performance marketing.

Performance Marketing Manager – Customer Acquisition

• You will gain insight into our company's marketing and e-commerce area and learn to work with our online shop and all its interfaces on a daily basis
• You will assist in designing and maintaining our online shop
• You will help develop online marketing and e-commerce initiatives
• You will analyze and evaluate customer behavior
• You will rotate through all key departments to gain a comprehensive insight into Bergzeit
• You will have the opportunity to take on responsibility in exciting projects

E-commerce Specialist

Customer Support

• Your day-to-day tasks include confidently answering product and service inquiries via phone and email
• You handle difficult customer issues with empathy and a solutions-oriented approach, using our state-of-the-art customer service software
• You work closely with the complaints, logistics, IT, and marketing teams to resolve customer issues satisfactorily
• You proactively contribute ideas and suggestions to improve our service quality
• You take on specialist tasks such as projects, quality assurance, or reporting

Customer Service Specialist

• You help shape the look and feel of Bergzeit, including basic image editing using Photoshop
• You maintain content for the Bergzeit Shop and the Bergzeit Magazine using CMS tools, including WordPress
• You independently organize and evaluate sub-projects in one of the areas mentioned above
• You support us in online communications, performance tracking, and reporting
• You will also gain insight into the analysis and interpretation of relevant marketing KPIs using common tools, including Google Analytics

Marketing Intern

Systems Engineer

• You will gain insight into the administration, installation and operation of Windows-based server systems
• You will support the design and implementation of virtualization solutions
• You will help take responsibility for security and backups
• You will assist with the administration of SQL Servers, databases, Active Directory, as well as email and archive systems
• You will take care of network administration (routers, switches, VPN, firewall, telephone system, VoIP)
• You will handle support requests for the entire Bergzeit team
• You will gain insight into the administration of Linux-based web server clusters

IT Specialist – System Integration

Procurement

• Du legst eigenständig Vororder- und Nachorderbestellungen an
• Du kontrollierst Auftragsbestätigungen und stellst die korrekte Abwicklung der Lieferungen sicher
• Du pflegst und aktualisierst Lagerhaltungsdaten im Warenwirtschaftssystem
• Du überwachst Liefertermine und koordinierst die Kommunikation mit Lieferanten
• Du bearbeitest Fehllieferungen und sorgst für eine schnelle Klärung
• Du identifizierst Optimierungspotenziale und entwickelst Prozesse im Bereich Einkauf weiter
• Du unterstützt das Einkaufsteam bei operativen und strategischen Aufgaben

Disponent, Einkauf

• Du bekommst Einblick in die Administration, Installation und den Betrieb von windowsbasierten Serversystemen
• Du unterstützt bei der Konzeption und Implementierung von Virtualisierungslösungen
• Du verantwortest Security und Backups mit
• Du unterstützt bei der Administration von SQL-Servern, Datenbanken, Active Directory sowie Email- und Archiv-Systems
• Du kümmerst Dich um die Netzwerk-Administration (Router, Switches, VPN, Firewall, Telefonanlage, VoIP)
• Du bearbeitest Support-Anfragen für das ganze Bergzeit-Team
• Du bekommst Einblicke in die Administration von linuxbasierten Webserver-Clustern

Fachinformatiker Systemintegration

• You lead the five-member Customer Guidance team, both functionally and disciplinarily.
• You are responsible for the strategic development of digital advisory quality along the customer journey.
• You continuously optimize the customer journey and the onsite experience together with your team.
• You manage our content cross-functionally and set quality standards.
• You identify and evaluate new technologies, especially in AI, automation, personalization and segmentation.
• You consolidate relevant insights through active exchange with internal stakeholders.
• You drive continuous change processes within the team.

Teamlead Customer Guidance, User Experience

Human Resources

• You are responsible for the administrative support of our employees throughout the entire employee life cycle – from onboarding to offboarding.
• You prepare contract documents, certificates, references and other documents and maintain all relevant data in our HR systems (e.g. Personio, ticketing system, time tracking).
• You handle correspondence with internal and external stakeholders (e.g. managers, IT, company pension plan, authorities) and work closely with our internal Payroll Specialists.
• You ensure that all HR processes are legally compliant, efficient and service-oriented.
• You actively contribute to the further development, digitalization and automation of our HR administration processes.

HR Administration Specialist

• You play a key role in positioning and further developing the brands within your area of responsibility across the Bergzeit assortment.
• You analyze market trends, competitors and customer needs to make well-founded decisions about range and assortment planning.
• You independently participate in collection meetings with our producers and purchasing associations to proactively represent Bergzeit’s interests.
• You are responsible for allocating the budget for special productions, taking into account the interests of our customers and the company.
• You manage sales, margin and inventory development for your area of responsibility and derive measures to optimize performance.
• You work with the merchandising, retail and marketing teams to strategically plan and track campaigns and product placements.
• You are independently responsible for product selection in your area (equipment/apparel/footwear) with a focus on efficiency, sustainability and brand strategy.
• You attend trade shows and supplier meetings to identify new trends and to strengthen and expand the supplier network.
• You continuously optimize processes in purchasing and supplier management, particularly with regard to efficiency.

Buyer, Private Label Product Manager

• Support for the operational and strategic management tasks of the People Business Partner
• Support in Warehouse Management