Junior Sales Representative
TrueML
Job Level
Senior
About the role
- Lead complex B2B implementations and development of Benifex’s SaaS solution for new and existing customers
- Establish strong collaboration internally and externally and align customer expectations with delivery
- Ensure projects are delivered on time, within budget, with high product adoption and customer satisfaction
- Work closely with integration, configuration, and content specialists and own projects from first customer contact through launch
- Identify value-creating opportunities for customers and build engagement through stakeholder management
- Plan squad resources and customer deliverables proactively and strategically to ensure efficient and profitable launches
- Create and implement communication plans to ensure employee engagement at launch
- Drive continuous development of processes focusing on customer experience, scalability, and quality
- Create and communicate clear project plans with ongoing follow-up to ensure customers deliver required input on time
Requirements
- Solid experience in customer-facing project management and/or coordinating role involving complex problem solving within tech, SaaS, IT, or similar fields
- Proven experience leading complex implementations, preferably in customer-centric environments
- Familiarity with agile methods and project management methodologies
- Strong technical interest and an eye for detail
- Service-oriented and professional approach focused on customer satisfaction
- Communicative leadership style
- Fluency in both Swedish and English, written and spoken
- Additional language skills are welcome
