Medical Virtual Assistant – HIPAA-compliant
Gentask Virtual Assistance Services
Clinical Administrator
Behavioral Health Tech
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $20 per hour
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Support clinical team with scheduling & attendance, data collection, technology issues, and project based tasks to maintain clinical efficiency and client care.
- Manages all scheduling for Charlie Health clinicians, clients, and families
- Facilitates clients’ virtual entry during treatment sessions to turn on camera and remain engaged in group
- Monitors group attendance and helps to contact any absent clients
- Track and monitor alumni group
- Documents group attendance in appropriate spreadsheet on all days and times of treatment
- Effectively communicates absences, technological difficulties, or clinical concerns with relevant team members, clients, and families
- Updates attendance and billing spreadsheet each night accurately and on time
- Provides clients and families with calendar invitations and text reminders to treatment sessions
- Manages reminder alerts through appropriate software
- Track all expiring surveys, add to spreadsheets to ensure surveys are given to each patient on time
Requirements
- Must be available during late afternoons and evenings on weekdays 2:30P-9P Mountain time to meet the schedules of our adolescent and young adult clients.
- Work authorized in the United States and native or bilingual English proficiency
- Have access to reliable technology resources & WiFi to work in a remote setting
- Previous expertise working with teens and/or young adults in both individual and group settings is highly preferred
- High attention to detail and ability to work independently and efficiently
- Proficiency with cloud-based communication and software–Slack, Dropbox, Gmail, Zoom, Google Drive, EMR
- Limited proficiency in Microsoft Office–Excel, or Google Sheets
- Hourly/full-time
