Patient Liaison, Patient Recruitment
Alcanza Clinical Research
Clinical Manager
Vynca
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $110,000 - $130,000 per year
Job Level
JuniorMid-Level
About the role
- Clinical oversight and management of ECM Lead Care Managers to address medical, behavioral health, and social determinants of health.
- Communicate with ECM Lead Care Managers and occasionally with patients via telephone, telehealth, or interdisciplinary care team meetings regarding medication management and follow-up.
- Serve as escalation point and guide crises encountered by Lead Care Managers.
- Collaborate with broader care team (PCP, BH clinicians, specialists) to advocate for clients and ensure needed services.
- Monitor team progress, coach Lead Care Managers, and manage performance as needed.
- Supervise approximately ten Lead Care Managers and oversee creation of Individual Care Plans.
- Drive the team to meet key performance indicators (KPIs) and implement process improvements with the Director of Enhanced Care Management.
- Provide direct care management as needed to support organizational goals.
- Hybrid role requiring travel throughout Sacramento County up to 2-3x per month.
- Role is critical and hiring is urgent.
Requirements
- Availability to work Monday-Friday, 8:30 am-5:00 pm (Pacific Time) both in the field and remotely, with flexibility for potential evenings and weekends.
- Active RN license in California; willingness to obtain additional state licensure as needed.
- 2 years of people management experience (4 years preferred).
- 2-3 years of care management experience.
- 1-2 years of post-acute experience.
- Proven, results-driven leader with experience in change management in rapid-growth environments.
- Strong organizational and independent working skills.
- Proficient in Microsoft and Google applications; Salesforce experience is a plus.
- Excellent communication and motivational skills, including conflict resolution techniques.
- Working knowledge of lean Six Sigma methodology is preferred.
- Background check and possible drug/health screening required prior to employment.
- Vaccination requirement: COVID-19 and influenza vaccination required for patient/client-facing roles (accommodations considered).
- Compliance with E-Verify identity and work eligibility verification upon hire.
