Senior Manager, Digital Campaigns – Disputes
DLA Piper
Clinical Manager
Vynca
full-time
Posted on:
Location Type: Hybrid
Location: Sacramento • California • 🇺🇸 United States
Visit company websiteSalary
💰 $110,000 - $130,000 per year
Job Level
JuniorMid-Level
About the role
- Clinical Oversight and Management of ECM Lead Care Managers to address clients' medical and behavioral health needs and social determinants of health
- Communicate directly with ECM Lead Care Managers and occasionally with patients via telephone, telehealth, or during Interdisciplinary Care Team meetings to discuss medication management/adherence and follow-up with PCPs, behavioral health providers, and specialists
- Guide crises encountered by ECM Lead Care Managers and serve as escalation point when necessary
- Collaborate with the client’s broader care team (PCP, BH clinicians, etc.) to provide client advocacy and ensure clients receive needed services
- Measure progress toward goals outlined in patient-centered individualized care plans
- Monitor team progress, coach Lead Care Managers, and manage performance where needed
- Supervise a team of approximately ten Lead Care Managers to ensure high-quality care management services
- Oversee the creation of Individual Care Plans and assess if clients' needs can be managed by an ECM Lead Care Manager
- Drive the team to meet key performance indicators (KPIs) effectively
- Collaborate with the Director of Enhanced Care Management to implement changes and process improvements
- Provide direct care management as needed to support organizational goals
- Hybrid duties performed through HIPAA-compliant hardware and software; travel throughout Sacramento County up to 2-3x per month as required
Requirements
- Active LCSW or RN license in California; willingness to obtain additional state licensure as needed
- Availability to work Monday-Friday, 8:30 am-5:00 pm (Pacific Time), both in the field and remotely, with flexibility for potential evenings and weekends
- 2 years of people management experience (4 years preferred)
- 2-3 years of care management experience
- 1-2 years of post-acute experience
- Proven, results-driven leader with experience in change management in rapid-growth environments
- Strong organizational and independent working skills
- Proficient in Microsoft and Google applications; Salesforce experience is a plus
- Excellent communication and motivational skills, including conflict resolution techniques
- Working knowledge of lean Six Sigma methodology is preferred
- Willingness to travel throughout the assigned territory up to 2-3x per month
- Background check, possible drug or health screenings required prior to employment
- Vaccination requirement for patient-facing roles (COVID-19 and influenza); requests for accommodations considered
- Compliance with federal law requires identity and work eligibility verification using E-Verify
Benefits
- medical, dental, and vision insurance
- income protection benefits
- flexible PTO
- company holidays
- 401k
- access to other wellness benefits
- mileage reimbursement for field roles per IRS guidelines
- competitive compensation based on experience, skills, location, company needs, and market demands
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
care managementchange managementperformance managementcrisis managementindividual care planspatient-centered carelean Six Sigma methodologymedication managementbehavioral health managementpost-acute care
Soft skills
leadershipcommunicationorganizational skillsindependent workingconflict resolutioncoachingclient advocacyteam collaborationmotivationflexibility
Certifications
LCSW licenseRN licenseCalifornia state licensure
