Deliver remote administrative support for WIPA Project Officers and WIPA awardees, including routine transactions and data entry into SSA internal WIPA data system
Assist WIPA Project Officers to monitor and assess compliance with performance requirements, review quarterly reports, and notify NTDC CORs and Project Officers of concerns
Assist with on-site or virtual WIPA awardee reviews as note-taker and collaborative observer, draft site visit reports, and support up to four onsite or virtual program reviews annually
Support investigations and corrective actions by identifying and investigating performance problems and supporting follow-up actions
Support SSA in preparing responses to program audits and reviews by coordinating required documentation and ensuring submissions align with NTDC COR guidance
Perform other reasonable tasks as assigned by management
Requirements
High School diploma or equivalent
At least 3 years’ experience in administrative and project support roles
Experience working with federally funded programs or human services organizations strongly preferred
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Familiarity with secure file sharing platforms and internal data systems (e.g., SharePoint, Teams, OneDrive)
Experience entering and managing data in client-provided systems or CRMs
Strong written communication skills for drafting reports, summaries, and correspondence
Ability to take accurate notes during meetings and site visits, and synthesize information into clear documentation
Basic understanding of compliance principles, performance standards, and corrective action processes
Experience reviewing reports and identifying inconsistencies or areas of concern
Ability to support multiple Project Officers and manage competing priorities
Experience preparing for and participating in virtual or onsite program reviews
High level of discretion and professionalism when handling sensitive information
Strong organizational skills and attention to detail
Ability to work independently and collaboratively in a remote environment using virtual meeting tools (camera and microphone on)
Benefits
partially subsidized medical, dental and vision coverage
fully vested 401k plan with company match
company paid life and disability insurance plans
paid family leave
generous paid time off policy
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
strong written communicationorganizational skillsattention to detailability to manage competing prioritiesdiscretion and professionalismindependent workcollaborative worksynthesis of informationability to support multiple Project Officersability to take accurate notes