Baystate Health

Therapist

• Assists patients in reaching maximum physical performance while adjusting to disabilities or recovering from injuries.
• Treats patients using standard physical therapy procedures.
• Determines patient's capabilities needs interests and goals and prepares individually tailored programs consistent with the physician's diagnosis.
• Identifies, evaluates, treats and follows up clients on an inpatient, outpatient, homecare and contract basis.
• Provides age-appropriate care to patients as assigned.
• Evaluates all assigned patients, develops plan of treatment, provides assessment and assists in discharge planning as appropriate for each discipline.
• Completes necessary documentation to comply with professional standards department procedures for initial consult, progress notes, clinical conference notes, and dictate reports.
• Provides information and consultation to patients, families, caregivers, and other health care personnel involved with patient management.

Physical Therapist

Call Center Representative

• The Call Center representative is responsible for receiving and responding to inbound calls from patients
• Performing an array of duties that include, but are not limited to, answering phone calls, scheduling appointments for the Baystate Medical Practices, data entry, messaging practices using CIS and other administrative tasks