Baylor Genetics

Marketing Operations

• The AVP, Marketing Operations is responsible for building and leading the operational foundation that enables scalable, high-performing commercial marketing execution across the organization.
• Operating as an internal marketing operations and creative services function, this role owns the intake, prioritization, workflow management, creative development operations, campaign coordination, and execution frameworks that support Growth Marketing, Product Marketing, Corporate Affairs & Communications, and key business stakeholders.
• Establish the systems, governance, and operating model required to transform marketing execution into a coordinated, measurable, and scalable function.
• Ensure teams are aligned, work is prioritized appropriately, and campaigns are executed efficiently and effectively.
• Oversee the organization’s creative services capability through a team of Art Directors and manage external agency strategy and utilization to ensure the right resources, workflows, and partners are in place to support business priorities.
• Success in this role is measured by operational efficiency, execution quality, campaign readiness, stakeholder alignment, speed-to-market, and contribution to commercial outcomes.

AVP, Marketing Operations

Director

• Lead the development of the Value Dossier with a cross-functional core team. Manage diverse points of view in order to capture the appropriate value proposition for payers.
• Align the value proposition with the access strategy.
• Develop value messages with supporting evidence to convey value proposition to payers.
• Identify gaps in evidence for potential future studies.
• Assess payer policies for opportunities for value propositions to obtain coverage with payer customers
• Achieve desired access and coverage decisions for BG tests by using the Value Dossier to develop Technical Assessments aligned with the payers’ required formats.
• Responsible for engagement with PalmettoGBA on Technical Assessments
• Ensure development of Value Dossiers aligned with launch timelines for all key tests in the pipeline
• Review Z-code submissions/status
• Lead development of team and processes to deliver high quality dossiers
• Monitor and track market trends regarding required Technical Assessments
• Uphold company mission and values; ensure compliance in all company policies and guidelines
• Adheres to Code of Conduct as outlined in the Baylor Genetics Compliance Program
• Performs other job-related duties as assigned.

Associate Director, Value Strategy, Dossiers – Technical Assessments

Counselor

• Communicate effectively with professional clients, ensuring coordination of complex cases and relaying abnormal or intricate results.
• Perform critical review of test orders and laboratory reports for accuracy and precision.
• Facilitate management of complex cases between various internal teams and external clients
• Act as a liaison between professional clients and laboratory teams.
• Educate and support professional trainees, including genetic counseling students.
• Contribute to new test development, policies, and procedures.
• Collaborate on professional manuscripts and presentations related to genetics.

Genetic Counselor I

• Provide administrative and clerical assistance to the genetic counselor team, including scheduling and organizing appointments.
• Assist in the management of patient files, medical records, and genetic test orders, ensuring they are processed efficiently and accurately.
• Triage and route client and patient inquiries to the appropriate departments or external partners.
• Assist patients and healthcare providers in coordinating patient genetic counseling services.
• Facilitate communication between patients, healthcare providers, laboratory partners and internal teams to ensure seamless service delivery.
• Manage and track straightforward test orders, ensuring timely execution and follow-up with internal and external parties.
• Serve as a liaison between the laboratory, healthcare providers, and patients, ensuring the resolution of inquiries and issues in a timely and professional manner.
• Maintain effective and clear communication with laboratory clients and partners, providing updates and addressing concerns as needed.
• Ensure detailed and accurate records are maintained for patient information and genetic test results, adhering to privacy and confidentiality regulations.
• Support the coordination of patient medical records between various internal teams and external clients, ensuring compliance with healthcare standards and regulations.
• Adhere to all relevant compliance standards, including HIPAA regulations, ensuring the confidentiality of patient information.
• Contribute to continuous improvement efforts within the genetic counseling process by suggesting and implementing operational enhancements.

Genetic Counselor Assistant

Account Manager

• Develop and implement comprehensive business development strategies aligned with organizational goals
• Lead and inspire the business development team
• Establish and foster relationships with key stakeholders, clients, and partners
• Oversee market research initiatives to identify potential business opportunities
• Lead the preparation of high-quality proposals and presentations
• Drive revenue growth through the identification of business opportunities
• Analyze market data and competitor insights

Senior Director, Business Development – Lab Collaboration and Channel Partnerships

Project Manager

• Lead the planning, execution, and delivery of digital projects, ensuring alignment with company objectives.
• Develop and maintain detailed project plans, timelines, and budgets.
• Identify project resources and allocate them effectively to meet project goals.
• Ensure all digital projects are executed on time, within scope, and within budget.
• Work closely with internal stakeholders such as marketing, development, design, and product teams to ensure smooth project execution.
• Collaborate with external vendors or partners to ensure the delivery of digital projects on time.
• Communicate project goals, updates, and outcomes to senior management and stakeholders.
• Proactively identify potential risks or issues that may affect the project schedule, budget, or scope.
• Monitor the progress of digital projects to ensure high-quality standards are met throughout the process.
• Prepare and deliver detailed reports to senior leadership regarding project status, risks, and achievements.

Project Manager, Digital Project Management

Full-stack Engineer

• Implementation and execution of data ETL, management and engineering.
• Development of user interfaces for curation and data maintenance tools based on user requirements.
• Enhance data and knowledge processing effectiveness and efficiency, and improve workflows for internal data analysis, interpretation, and clinical report writing in daily production clinical operations.
• Implementation of data models and software frameworks to effectively store and process data, information, and clinical insights.
• Monitor database performance and proactively optimize queries and processes for improved efficiency.
• Collaborates in a multidisciplinary and regulated clinical diagnostics environment with geneticists, bioinformaticians, software engineers, and IT infrastructure professionals.

Software Engineer, Knowledge Informatics

Implementation Specialist

• Lead end-to-end Epic Aura implementations, from project initiation through go-live and post-implementation optimization
• Develop and manage detailed project plans, timelines, and deliverables, ensuring alignment with scope and organizational priorities
• Proactively identify risks, dependencies, and blockers, and drive resolution in partnership with internal and external stakeholders
• Serve as the primary point of contact for clients throughout the implementation lifecycle, ensuring clear communication and alignment
• Collaborate with engineering and integration teams to design, configure, and deploy Epic Aura integrations
• Oversee development and execution of training programs for clinical, operational, and technical users