Build strong relationships with General Managers, Store Leaders, and employees at all levels.
Formally respond to sensitive concerns and allegations by conducting internal investigations into allegations of misconduct, poor performance, and violations of the Company’s internal policies.
Develop leaders’ abilities in relation to performance management and employment-related policies and procedures.
Provide training on various employment-related topics to develop leaders’ employment law knowledge and ensure adherence to compliance policies.
Ensure compliance to all employment-related laws and regulations.
Manage all leave of absence processes including FMLA, ADA, Short- and Long-Term Disability, and Worker’s Compensation in assigned geographical locations.
Manage unemployment claim process for assigned geographical locations.
Maintain and expand a trusting, collaborative work environment for all employees to help advocate employee satisfaction and execute results on business objectives.
Review pre-employment screening results and escalations and provide guidance to Talent Acquisition team.
Manage worker authorization process to ensure proper documentation is received and maintained.
Ensure any employment-related reporting (e.g., EEO1 reporting, etc.) is completed timely and accurately.
Engage with legal counsel on employment-related topics as necessary.
Lead and/or participate on project teams centered around effective employment-related policies, procedures, and programs to deliver great business outcomes and employee experiences.
Lead and/or participate in RFP process for new employment-related tools, training, and vendor partners.
In partnership with the benefits team, assist with coordinating and communicating employment-related topics to leaders.
Participate in broader HR projects and initiatives.
Requirements
High school diploma, GED or equivalent
At least 5 years of complex employee relations experience with emphasis on conflict resolution and investigations
Knowledge of employment-related laws and regulations, including, but not limited to EEO, FMLA, ADA, FLSA, Worker’s Compensation
Ability to travel to assigned store locations located across Nebraska, Kansas, Colorado, and Wisconsin
PHR and/or SPHR certification is a plus
Bachelor’s degree in Human Resources, Business Administration, Management, or related field preferred
Demonstrated experience with constructive conflict management, resolution, and analysis
Working knowledge of all Employee Relations laws and investigation claims at all levels of the company
Ability to use sound judgment and decision-making
Strong collaboration and communication capabilities
Able to develop and effectively maintain partnerships internally and externally
Adaptable and able to learn new and changing technologies and processes
Excellent time management, detail orientation, organizational, and problem-solving skills
Excellent written and oral communication skills
Curious and open to learning, exceptionally adaptable to change, and motivated by a passion for continuous improvement