Bank of America

Cloud Engineer

• This job is responsible for defining an architectural vision and solution aligned to the enterprise architecture strategy, technology, and platform choices.
• Key responsibilities include describing the solution intent/associated operating environment, evaluating system impacts, determining the primary systems/sub-systems and their interfaces, and assisting with end-to-end solution design.
• Job expectations include defining non-functional requirements/architectural runway to support new epics/features and ensuring solutions are fit for purpose by working with stakeholders and service providers.
• Consults with the business and operations to identify and understand challenges and opportunities to improve the use and effectiveness of technology, find creative solutions through knowledge of the domain, practical experiments, and Proof of Concepts, and aligns the solution intent and architectural vision to an evolving backlog of technology change.
• Works with product management and other stakeholders to plan and prioritize technology focused backlog items for the architecture runway to enable business epics/features.
• Performs design and code reviews to ensure all non-functional requirements for a solution are sufficiently met (for example, security, performance, maintainability, scalability, usability, and reliability).
• Leads rapid shaping of a high level architecture with details filled in with emerging business requirements and ensures architecture is flexible, modular, and designed to adapt easily.
• Educates team members on the technology practices, standardization strategies, and best practices to create innovative solutions.
• Clarifies the architecture and assists with system design for the development teams to support implementation and provides solution options to resolve any architectural impediments.
• Utilizes the defined best practices, templates, and documentation to create architectural designs and suggests improvements to best practices and templates.
• Working with version control tools such as Bitbucket or Github.
• Perform Patch management tasks include: maintaining current knowledge of available patches, deciding what patches are appropriate for particular systems, ensuring that patches are installed properly, testing systems after installation, and documenting all associated procedures.
• Recommend and implement system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management.
• Test new releases of products to ensure compatibility and minimize user impact.
• Develop and document technical processes and procedures as needed.
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

AWS Cloud Architect

Crypto

• Supports the development and delivery of the overall digital strategy for a portfolio of medium to large digital programs
• Identifies strategic and operational risks and opportunities
• Builds partnerships across the enterprise to determine priorities and project direction
• Makes complex judgement calls and impactful decisions to deliver material business impact for critical digital capabilities
• Coaches, develops talent, directs the work of multiple associates, and supports day-to-day delivery.
• Brings new digital wallet features to market to improve client experience and usage of digital wallets.
• Manages cross-product coordination, positioning, and education of digital wallets products and features.
• Maintains visibility into industry trends and developments.
• Independently leads projects and effectively partners with key project stakeholders to deliver projects on time and on budget.
• Develops and presents compelling, executive-ready presentations conveying the strategy, business case, recommendations, and/or enhancement opportunities to key stakeholders.

Digital Director – Digital Wallets, Tokenization

Security Engineer

• Analyze, strengthen, and secure IAM systems and risk posture
• Collaborate across Lines of Business and Technology teams
• Perform Quality Assurance activities to validate access control compliance
• Identify opportunities to de-risk IAM controls

Identity & Access Management (IAM) Information Security Controls Specialist

DevOps Engineer

• Configures and maintains the set of tools and services that provide Continuous Integration and Continuous Delivery (CI/CD) services and validates access control mechanisms for the Software and Infrastructure Engineering team throughout the software development lifecycle
• Reviews the configuration of applications servers to confirm that CI/CD service platform onboarding pre-requisites are available and configured properly
• Monitors and responds to alerts based on the key performance indicators (KPI) for the services supporting CI/CD and escalated events and issues from DevOps Engineers, creating issues and action-plan summaries for stakeholders
• Design, build, and maintain AWS cloud infrastructure using IaC (Terraform, CloudFormation optional).
• Implement and optimize AWS services including EC2, VPC, IAM, ECS/EKS, RDS, S3, Lambda, CloudWatch, and related components.
• Ensure all infrastructure meets enterprise standards for security, access control, authentication, and governance.
• Collaborate with Architecture and Infrastructure teams (Network, Load Balancing, Storage, IAM, Middleware, DBAs, SRE) to ensure successful cloud deployments.

AWS DevOps Engineer

Operations

• Responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions
• Leading the design, development and implementation of products, systems, processes, and services using discretion within project management methodologies
• Creating accurate short-term forecasts based on the long-term forecast plan
• Manage the event calendar and produce accurate schedules based on the forecast plan & events
• Produce optimal daily & weekly schedules for the given forecast period
• Form strategic relationships with business partners to maximize resources required achieving service level goals
• Support key business initiatives to improve the overall Client Experience through changes to base schedules
• Conduct weekly tactical forecast reviews with the Consumer Investments LOBs
• Communicate changes in business strategy, new business, changes in process and any events that may affect call volume and staffing requirements.

Senior Operations Consultant

Customer Support

• Owns and manages the Anti-Money Laundering (AML) and Know-Your-Customer (KYC) process for relationship management teams
• Engages with prospects and current clients to accurately review AML/KYC information
• Maintains and manages current portfolio of periodic reviews/refreshes for US and non-US entities
• Maintains a high level of organization, data management, and time management skills
• Provides recommendations for business to create and nurture client relationships

Commercial Support Specialist – KYC/AML

Product Manager

• Performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience
• Utilizing a variety of systems such as Excel, SAS, SQL, Tableau to provide analytical support on strategies
• Evaluating data to assess potential fraud risk and create mitigation strategies
• Assisting the Data Product Manager with building the target state platforms and tools
• Managing data migrations requirements & user testing
• Automating Data quality controls and implementing data observability
• Building a data marketplace and advanced Reporting & analytics capabilities

Consumer Product Strategic Analyst III – Data Platform Product Management

Backend Engineer

• The Attack Surface Research and Analysis team delivers advanced data mining and analytics to identify, measure, and interpret the firm’s attack surface.
• This role is responsible for designing, developing, and delivering high‑quality queries, datasets, and visualizations that support Global Information Security stakeholders, using technologies such as Hue (Hive and Impala), Power BI, SQL Server, Cloudera, .NET, and Python.
• The successful candidate will be highly collaborative, analytical, detail‑oriented, and persistent, ensuring insights are accurate, actionable, and delivered on time.
• Work as part of a team developing methods to quickly reference systems of record (SOR’s), systems of origin (SOO’s) and other available data stores for a comprehensive reliable and timely view of the Bank’s attack surface and vulnerability exploitability potential, with the goal of enabling answers to the following three questions as quickly as possible. Do we have it? Are we vulnerable? Is it exploitable?

Attack Surface Network and Vulnerability Data Analytics Analyst – SQL, Python, Advanced Data Mining

Administrative Assistant

• Communicates with executives and line management to gather and convey relevant information
• Support 6-8 Directors/Managing Directors and provide indirect support for their direct reports
• Communicate and interact with all levels of the Bank of America including senior executives across other business lines and support partners
• May be involved in high-level client contact and exposure to sensitive information, and must use considerable tact, diplomacy and Judgment.
• Manage multiple objectives, projects or activities all at once
• Perform diverse, advanced and confidential administrative support functions including composing, signing and releasing routine but somewhat complex correspondence
• Proactively manage executive calendar, key deadlines, delivery commitments, routines
• Coordinate schedule for executive to maximize time and create efficiencies; proactively anticipate issues/challenges
• Phone coverage, travel scheduling for both domestic and international travel and expense processing, invoice processing where needed
• Assist in organizing and executing All Hands/Staff Meetings
• Maintain email distribution groups / Update orientation slides and org chart monthly
• Assists with on-boarding of employees and contractors as well as coordinating employee events

Administrative Assistant III

Administration

• Preparing and reviewing documentation in accordance with the bank's policies and procedures
• Working on highly complex documentation
• Supporting Loan Administrators with their primary responsibilities
• Analyzing construction budgets, builder contracts, inspection results, and construction workbook documentation
• Collaborating closely with Sales, Underwriting, Fulfillment, clients, builders, and external partners to ensure accurate and timely draw funding

Document Administrator III – Custom Mortgage Fulfillment

• First point of contact for requests or service failure incidents
• Maintaining stability for a portfolio of applications
• Performing initial investigations and engaging in triages
• Responding to user requests
• Working with technology teams to identify, troubleshoot, and resolve issues
• Following well defined Standard Operating Procedures (SOPs)
• Partnering with experts to improve service levels by proposing changes to monitoring, alerting, and configuration
• Providing end-to-end management of application access services
• Keeping operational procedures updated and providing data that adheres to documentation requirements and audits
• Executing procedures reliably and escalating appropriately to solve incidents quickly

Production Operations Specialist

Analyst

• This role is primarily responsible for ensuring that relevant Privileged Access Controls are enforced across platforms and applications to provide optimal security.
• Partner with PAM Governance leads to ensure that Privileged Access Controls are appropriately measured, reported and governed.
• Appropriately assess Privileged Access risk when business and technology decisions are made, demonstrating an outstanding risk management mindset and best practices to safeguard BAC’s reputation, its clients, and assets by driving or exceeding compliance with applicable laws, rules, and regulations, adhering to BAC Policy and Standards.
• Monitor industry information security and PAM trends and engages peer organizations to refine and enhance BAC’s PAM strategy.
• Apply industry PAM best practices, templates, and documentation while also proposing improvements based on practical knowledge.
• Provide extensive Active Directory security best practices and consultation to the cross functional teams, ensuring compliance with or exceeding IAM standards, and better protect privileged accounts against cyberattacks.
• Develop new PAM requirements and cloud-based security solutions to govern cloud identities, credentials, and access.
• Establish and maintain strong partnership with other Global Information Security (GIS) functions, Core Technology Infrastructure (CTI), Cyber Security Technology (CST), Third Party management, Global Compliance and Operations Risk (CGOR), internal Audit, and regulatory agencies.
• Influence technology and PAM tools’ owners to build/implement enhanced PAM solutions that are efficient, highly-effective, and modern and able to result in material risk reduction in sustainable manner.
• Collaborate with stakeholders to develop PAM requirements that iteratively support long term PAM modernization and transformation (covers Process, Data and Technology aspects).

Senior Privileged Access Management (PAM) Analyst

• Deliver advanced data mining and analytics to identify, measure, and interpret the firm’s attack surface
• Responsible for designing, developing, and delivering high‑quality queries, datasets, and visualizations that support Global Information Security stakeholders
• Work as part of a team developing methods to quickly reference systems of record (SOR’s), systems of origin (SOO’s) and other available data stores for a comprehensive reliable and timely view of the Bank’s attack surface and vulnerability exploitability potential

Attack Surface Network and Vulnerability Data Analytics Analyst – SQL, Python, Advanced Data Mining and Analytics

Director

• Lead architecture, engineering, and operations for Active Directory forests, domains, and Group Policy in a multi-site, highly regulated environment.
• Design and drive adoption of hybrid identity solutions integrating on‑prem and cloud-based services.
• Implement and optimize authentication and authorization controls: SSO, MFA, Conditional Access, identity protection, and modern protocols (SAML, OAuth2, OIDC).
• Define and enforce standards for identity lifecycle: joiner/mover/leaver processes, automated provisioning/deprovisioning, access reviews, and role-based access control (RBAC).
• Partner with stakeholders and business teams to implement least-privilege, privileged access management (PAM), and Zero Trust-aligned identity controls.
• Lead and support AD and identity-related projects: domain/forest consolidation, mergers/acquisitions, cloud migrations, and re-platforming.
• Enhance monitoring, alerting, and reporting for directory and identity health, security posture, and compliance (audit trails, SOX, GLBA, PCI, etc.).
• Develop and maintain scripts and automation (primarily PowerShell) to drive consistency, efficiency, and security in identity operations.
• Serve as a senior SME and escalation point for complex identity incidents, outages, and security events.
• Produce and maintain technical documentation, runbooks, standards, and architecture diagrams for AD and cloud identity services.
• Mentor and guide junior engineers, analysts, and admins and contribute to identity and access strategy and roadmap.

Senior Active Directory – Cloud Identity Specialist

• Ensure that relevant Privileged Access Controls are enforced across platforms and applications
• Partner with PAM Governance leads to appropriately measure, report and govern Privileged Access Controls
• Monitor industry information security and PAM trends
• Provide extensive Active Directory security best practices and consultation
• Develop new PAM requirements and cloud-based security solutions
• Establish and maintain strong partnerships with other Global Information Security functions
• Influence technology and PAM tools’ owners to build/implement enhanced PAM solutions
• Collaborate with stakeholders to develop PAM requirements that support modernization