Market Client Relationship Manager

Bank of America

Market Client Relationship Manager for Merrill Wealth Management leading service delivery and ensuring compliance. Managing client expectations while driving growth in wealth management banking strategy.

Posted 6/3/2026full-timePittsburgh • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead the service delivery model and wealth management banking strategy of respective markets to drive business growth
Hire, develop, and lead a team of cross-functional professionals to support Financial Advisor teams and deliver outstanding client service
Supervise financial transactions and operations to drive risk management best practices and ensure compliance with policies and procedures, while preparing to effectively manage any type of branch audit
Oversee the client service experience and review the approval of new client accounts
Lead Wealth Management Client Associates and the branch Operations Department to meet and exceed the bank's client service expectations and operational excellence goals
Ensure client service expectations are met and exceeded while balancing the risk and exposure for Merrill
Represent the office and Merrill with clients, prospects, Financial Advisor recruits, vendors, regulators, and outside legal counsel

Requirements

What you’ll need

Currently hold SIE, Series 7 AND Series 66 (or Series 63 AND Series 65), Series 9 AND Series 10 (or Series 8) or equivalent licenses and Series 3, 31 licenses, if warranted
Minimum of 5+ years professional experience
Current or previous Merrill Wealth Management experience strongly preferred
Self-motivated and client centric
Expert knowledge of regulatory and supervisory requirements and corporate policies and procedures
Investment product knowledge (i.e., 401K, Options, Annuities, Tax, Retirement Plans, Money Funds, Mutual Funds, Liabilities, Margin, Trust Operations, etc.)
Prior trend analysis experience
Strong customer service and communication skills
Strong management skills, including the ability to effectively plan, monitor, influence, negotiate, supervise and delegate

Benefits

Comp & perks

Competitive benefits to support physical, emotional, and financial well-being
Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities
Bonuses
Stock options
Equipment allowances
Wellness programs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SIESeries 7Series 66Series 63Series 65Series 9Series 10Series 3Series 31investment product knowledge

Soft Skills

self-motivatedclient centricstrong customer servicecommunication skillsstrong management skillsplanningmonitoringinfluencingnegotiatingdelegating