Banco ABC Brasil

Analyst

• Experiência no mercado Financeiro - BackOffice / Manufatura.
• Experiência com avaliação, revisão e implementação de processos da área de BackOffice / Manufatura utilizando a metodologia Lean Six Sigma
• Elaboração e revisão de manuais e Procedimentos Operacionais Padrão
• Acompanhamento de demandas para reporte a liderança da área com status do projeto e identificação de riscos.

Analista Sr de Processos

• Provide production support for the bank's systems, ensuring operational continuity and stability.
• Support the bank's night operations (on demand), monitoring execution workflows in Control-M.
• Identify, report, and follow up on incidents and operational failures, engaging responsible teams until resolution.
• Monitor the bank's daytime operations, proactively identifying and addressing issues.
• Continuously interact with infrastructure teams, development teams and third parties to resolve incidents.
• Manage and oversee NOC operations with external vendors, ensuring adherence to SLAs.
• Work together with the team responsible for creating and maintaining monitors in Dynatrace.
• Ensure proper communication of incidents, status updates and action plans to the involved areas.
• Support continuous improvement processes for operations and system monitoring.
• Act as backup to the area Coordinator, supporting decision-making and incident prioritization.

Senior IT Support Analyst

DevOps Engineer

• Gestão de Capacidade, Performance e Disponibilidade
• Planejar e ajustar continuamente a capacidade de recursos computacionais (compute, memoria, storage e rede) em AWS e on-premises, antecipando gargalos e evitando desperdício.
• Monitorar, analisar e otimizar a performance de serviços e infraestrutura, identificando degradações antes que impactem usuários finais (uso das metodologias USE e RED).
• Definir, implementar e manter SLOs, SLAs e error budgets, garantindo alta disponibilidade por meio de automações e runbooks bem documentados.
• Construir e manter controles automatizados que assegurem os KPIs de confiabilidade acordados com o negócio, com rastreabilidade e auditabilidade.
• Criar e evoluir automações de operação — scaling reativo e preditivo, remediação automática, provisionamento zero-touch — reduzindo toil e aumentando resiliência.
• Gerenciar e otimizar clusters EKS: provisionamento, escalabilidade (HPA / VPA / Cluster Autoscaler / Karpenter), redes, storage e troubleshooting de workloads em produção.
• Garantir infraestrutura versionada, reprodutivel e auditavel.
• Realizar chaos engineering para validar resiliencia de sistemas (simulacao de falhas controladas, game days).
• Manter stacks completas de observabilidade: métricas, logs, tracing distribuído e alertas orientados a SLOs.
• Construir dashboards e alertas com Prometheus, Grafana e CloudWatch, com visibilidade de ponta a ponta sobre saúde da infraestrutura.
• Aplicar conceitos e práticas de otimização de custos em cloud: rightsizing, reserved instances, savings plans e spot instances.
• Produzir relatórios e recomendações de redução de custos em AWS, utilizando AWS Cost Explorer, Kubecost ou equivalente.
• Implementar tagging e chargeback para visibilidade de custo por serviço, squad ou produto, promovendo cultura FinOps no time.
• Atuar em escala de plantão (on-call), liderar resolução de incidentes de alta severidade e conduzir post-mortems sem cultura de culpa com action items concretos.
• Apoiar SREs, disseminando práticas de confiabilidade, observabilidade e cultura de engenharia de operações.
• Atuar como referência técnica para decisões de arquitetura de infraestrutura relacionadas a confiabilidade, capacidade e performance.
• Atuar com revisões técnicas de infraestrrutura com o time de engenharia cloud.

SRE Senior

• Act as the first-response point (N1/N2) for incident handling in cloud (AWS, Azure, GCP) and on-premises environments, performing triage, severity classification and formal logging following ITIL.
• Perform initial incident diagnosis, investigating root causes using logs, metrics and observability events (Zabbix, Grafana, CloudWatch and Dynatrace).
• Escalate correctly to N2/N3 when the incident exceeds the level's scope, ensuring accurate handover of information and context.
• Document all incidents accurately: symptoms, actions taken, resolution, recovery time and lessons learned, contributing to the team's knowledge base.
• Participate in on-call rotations, ensuring coverage and response times within established SLAs.
• Continuously monitor infrastructure dashboards and alerts, acting proactively before degradations become critical incidents.
• Investigate capacity, performance, availability and storage alerts in cloud (AWS, Azure, GCP) and on-premises environments, taking corrective actions or escalating with full context.
• Fulfill infrastructure requests (provisioning, resource adjustments, access creation, configurations) within established deadlines and standards.
• Execute routine operational tasks: patches, backups, capacity checks, cleanup of obsolete resources and inventory updates.
• Plan, document and execute Change Management (GMUD) activities in production environments, following the ITIL Change Management process.

SRE Pleno – Tarde/Noite

• Execute and monitor payments and financial settlement operations (onshore and offshore).
• Operate critical systems of the Brazilian Payment System (SPB), including STR, SPI (PIX), clearing and payment arrangements.
• Monitor settlements, cash positions, reserves and financial flows.
• Perform operational and system reconciliations, ensuring consistency and traceability.
• Handle exceptions, settlement failures and operational incidents, adhering to SLAs and established procedures.
• Liaise with partner areas (Treasury, Technology, Product, Compliance, Risk and Audit).
• Support internal and external audits by providing evidence and operational information.
• Strictly follow standard operating procedures (SOPs), policies and internal controls.
• Contribute to continuous improvement, automation and operational systematization initiatives.

Senior Payments and Settlements Analyst – Treasury

• Execute and monitor payment and financial settlement operations (onshore and offshore).
• Operate critical systems of the Brazilian Payments System (SPB), including STR, SPI (PIX), clearing and payment arrangements.
• Monitor settlements, cash positions, reserves and financial flows.
• Perform operational and system reconciliations, ensuring consistency and traceability.
• Handle exceptions, settlement failures and operational incidents, adhering to SLAs and procedures.
• Interact with partner areas (Treasury, Technology, Product, Compliance, Risk and Audit).
• Support internal and external audits by providing evidence and operational information.
• Strictly follow Standard Operating Procedures (SOPs), policies and internal controls.
• Contribute to continuous improvement initiatives, automation and systematization of operational processes.

Payments and Settlements Analyst, Mid-level – Treasury

General Counsel

• Work in the legal area, focusing especially on matters related to Banking Law, credit recovery, judicial recovery and bankruptcy.
• Manage the portfolio of pending litigation in coordination with external law firms.
• Analyze documentation of banking operations to propose litigation strategies and drive the management of defendant cases.
• Have familiarity with banking guarantees and security interests, such as fiduciary transfer of ownership (alienação fiduciária) of movable and immovable assets.
• Draft extrajudicial (out-of-court) notices.
• Analyze court files, jurisprudential trends and specific cases to propose business improvements aimed at preventing litigation and mitigating risk.
• Monitor contingencies and contingent liabilities related to pending litigation.

Junior Litigation Attorney

• Support the AML team in onboarding validations and transaction monitoring
• Support internal investigations related to potential money laundering indicators
• Contribute to continuous process improvements
• Collaborate with partner departments

Junior AML Analyst (candidates with disabilities)

Attorney

• Act as the leader of the tax function, with a consultative and strategic focus, ensuring the correct interpretation and application of tax legislation applicable to the National Financial System, supporting business areas and senior management in decision-making, with appropriate management of tax risks and opportunities.
• Lead the institution's tax legal activities, emphasizing strategic tax advisory, planning and structuring of transactions, and management of tax litigation.
• Serve as a technical reference on tax matters related to the National Financial System, ensuring regulatory alignment and risk mitigation.
• Support the bank's strategic decisions by issuing legal opinions and recommendations with an integrated business perspective.
• Manage, guide and delegate tasks to the team, ensuring operational efficiency, technical quality and professional development. Exercise decision-making authority with autonomy, critical judgment and institutional responsibility.
• Monitor and provide guidance on matters and manage the portfolio of tax litigation cases.
• Interact with internal areas, internal audit, external advisors and tax authorities when necessary.

Tax Legal Manager

• Perform all operational activities related to the Derivatives Backoffice for OTC and listed derivatives in onshore and offshore markets
• Interface with legacy systems (Sinqia and Change) and B3 Clearing
• Analyze information to identify patterns, anomalies, and opportunities for process improvement
• Update and validate trade records in internal systems with accuracy
• Propose solutions to increase efficiency and speed in the backoffice
• Document workflows and processes, ensuring clarity and consistency

Junior Derivatives Control Analyst

Risk

• Support the execution of the team’s daily routines, gaining practical experience in how the derivatives market operates;
• Identify and implement improvements to current processes;
• Develop and automate calculation engines using Python and SQL;
• Create and maintain monitoring dashboards using Google Looker.