Mid-level BI Analyst – Financial Segment

Banco ABC Brasil

Develop and implement customer retention strategies for Banco ABC Brasil. Lead projects and initiatives to boost business growth and align product strategies.

Posted 7/22/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and implementing customer retention strategies, analyzing customer profiles for profitability, and leading strategic projects that align product strategy with business objectives. Proficient in preparing management dashboards with strategic KPIs to support data-driven decision-making.

Highest-signal resume keywords

Customer Retention StrategyData AnalysisStrategic Project LeadershipKPI Dashboard PreparationProduct Strategy Alignment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Profile AnalysisProfitability IdentificationCross-Selling StrategiesMarket Share GrowthPerformance Monitoring

Soft Skills

Problem DiagnosisAction Plan Development

Industry Keywords

Customer LoyaltyBusiness ObjectivesStrategic KPIsBanking Sector

About the role

Key responsibilities & impact

As a member of the Customer and Product Strategy Management team, your main responsibilities will be to develop and implement strategies to improve and strengthen the bank's positioning with our clients.
You will lead and develop studies, projects and initiatives that help drive the Bank's business.
You will support the bank in defining product strategy and priorities, aligning them with business objectives and our clients' needs.

Requirements

What you’ll need

Develop and implement strategies to improve customer retention, loyalty and growth of the customer base
Analyze customer profiles and characteristics, identifying opportunities to increase profitability, cross-sell and market share
Monitor the performance of segments, understanding and explaining the behavior of metrics and trends
Support the bank in defining product strategy and priorities, aligning them with business objectives and clients' needs
Diagnose potential issues and their root causes, and develop corresponding action plans
Lead and develop strategic projects and studies that help leverage the bank's business
Prepare and monitor management dashboards with strategic KPIs to support decision-making

Benefits

Comp & perks

Medical Insurance
Dental Insurance (Omint)
Life Insurance
Profit Sharing (PLR)
PPR (Profit Participation Program)
ABC with You: a program that supports employees and their families with legal, social, psychological and financial assistance
Meal Allowance (Meal Voucher)
Food Allowance (Grocery Voucher)
Extended Parental Leave: 20 days paternity and 6 months maternity
Childcare/Babysitting Allowance
Annual Day Off
Home Office Allowance
Home Office Infrastructure Allowance
TotalPass (wellness benefits platform)