Customer Support Representative
B.C.E.
ERP
Salary
💰 $87,000 - $125,000 per year
Job Level
Mid-LevelSenior
Tech Stack
ERP
About the role
- Deliver robust electrical and firmware solutions by independently managing assigned design tasks, contributing to larger development projects, and producing functional systems that meet performance, timing, and cost targets
- Advance circuit and embedded system design by selecting and simulating components, designing analog/digital circuits, and developing embedded code for microcontroller-based platforms used in UV curing equipment.
- Ensure design validation and compliance by planning and executing engineering analysis and lab testing for thermal performance, noise filtering, and regulatory compliance, including CE, EMI/EMC, and UL/CSA standards
- Produce and maintain engineering documentation by generating schematics, test plans, technical specifications, and design verification reports that satisfy internal quality standards and Design History File (DHF) requirements.
- Collaborate across the product development lifecycle by engaging with cross-functional peers to refine system requirements, resolve technical challenges, and contribute to continuous improvement of design processes and outcomes.
- Resolve technical issues in production and field by analyzing field failures, coordinating with QA and Production teams, and implementing design improvements or alternate components to ensure performance continuity.
- Apply best practices in manufacturability and component design by designing PCBs and cable assemblies for efficient production, maintaining part libraries, and aligning designs with standard documentation and PDM protocols.
- Advance engineering documentation standards and design traceability by developing structured, audit-ready documentation practices, implementing standard templates and version controls, and providing validations from design concept to product release.
Requirements
- BS in Electrical Engineering (BSEE) from an ABET-accredited institution – or equivalency
- Proficiency with schematic capture (e.g., OrCAD, Altium)
- Familiarity with embedded C/C++ firmware development
- Experience with product data management tools (e.g., SolidWorks Electrical, ERP systems)
- Self-directed and resourceful; detail-oriented, and committed to following through
- 3+ years of experience in embedded systems or electromechanical product design, ideally in UV curing, photonics, or industrial automation
- Knowledge of DFM/DFA principles, cable harnessing, and PCB layout
- Understanding of regulatory testing (CE, UL/CSA, EMI/EMC)
- Strong communication and documentation skills
- Comfort working both independently and in collaborative project team
- Hands-on approach to problem-solving and field work
- Applicants must be authorized to work for any employer in the U.S.; employer cannot sponsor visas
