B.C.E.

Business Intelligence Analyst

• Define and govern enterprise BI architecture and data models by designing dimensional models, establishing conformed dimensions and standardized KPI logic, architecting a governed semantic layer, and enforcing development lifecycle standards that ensure scalable, reliable, and well-documented analytics solutions
• Lead and continuously develop a high-performing enterprise analytics team by mentoring and coaching BI analysts, setting clear performance expectations, prioritizing intake aligned to enterprise objectives, and strengthening technical capability and business context across the team
• Integrate ERP and operational systems into a unified data environment by designing and implementing ELT processes, reconciling transactional data to published financial reporting, establishing historical tracking, and safeguarding data quality and integrity across core platforms
• Design and deliver executive and operational analytics that drive performance visibility by developing dashboards and analytical models that provide visibility into margin performance, working capital, inventory, throughput, and cost drivers, while automating recurring management and board reporting
• Establish and govern standardized KPIs and reporting definitions across business units by defining and maintaining a governed KPI dictionary, eliminating duplicate or shadow reporting, and embedding consistent measurement logic across business units
• Strengthen enterprise data governance, integrity, and performance transparency standards by establishing coding standards, documentation protocols, validation controls, and review processes that increase data reliability, reduce manual reporting, and improve auditability
• Provide structured financial and operational decision-support via scalable analytics solutions by translating business requirements into scalable analytics solutions, partnering with Finance, Operations, and IT leadership, and providing structured analysis that supports performance management and transformation initiatives
• Advance scalable, acquisition-ready analytics infrastructure supporting enterprise growth by designing architecture that supports acquisitions, system modernization, and evolving reporting needs while balancing governance discipline with practical delivery speed

Business Intelligence Manager

Product Manager

• Maintain product stewardship standards by supporting pricing updates, gathering costing inputs, reviewing product standards and performance, and working with S&OP and Production to maintain continuity
• Coordinate new product introduction process by driving the stage-gate system, supporting road mapping, liaising with Quality, Finance, R&D, AE, S&OP, and Production on deliverables, while serving as the primary process gatekeeper
• Provide technical support materials by partnering with MarCom and BD managers to launch product packages, literature, and technical bulletins, and creating and maintaining standardized product datasheets
• Coordinate sample requests for new products by ensuring commercial sample activity is tracked, facilitating customer feedback, and preparing summary reports for New Product Introduction (NPI) reviews
• Promote new and existing products by partnering with MarCom and BD to develop training materials, leading rollout communications, and delivering value-proposition presentations to internal stakeholders
• Coordinate product change notifications by ensuring due diligence in necessary evaluations and summarizing rationale and justification for change to raw materials, packaging, specifications, shelf life, or other product attributes
• Execute product sunsetting plans by reviewing sales history, collaborating with BD and Sales to phase out low-performing SKUs, and coordinating with Customer Support and S&OP on timing and replacements
• Maintain subject matter expertise by tracking product, market, and competitor developments and providing input for product technology roadmaps, managed product lines, and benchmarking

Account Manager

• Determine and meet revenue and pipeline growth objectives by developing and annually revising a business model aligned with strategic account plans, including program goals, growth forecasts, business objectives, and regional initiatives
• Complete actionable strategic account plans that meet Dymax standards by mapping global account locations, products, pricing, and supply chains, then identifying opportunities for transactional sales, promoting differentiators, capturing specification approvals, and achieving placement on Approved Vendor Lists
• Manage and maintain high customer satisfaction ratings by capturing Voice of Customer feedback from Strategic Accounts and relaying strategic needs to business unit teams for consideration in product development and service initiatives
• Foster customer intimacy through Dymax business units by building relationships across functions and geographies at assigned accounts, identifying growth opportunities, and translating them into collaborative projects between Dymax teams and the customer organization or its supply chain
• Demonstrate, on a recurring basis, the value Dymax delivers to Strategic Accounts by mapping customer program objectives against Dymax’s technologies, services, capabilities, and innovation roadmap
• Provide technical insight and knowledge about Strategic Accounts to internal stakeholders by coordinating with Global Product Managers and functional teams (AE, BD, R&E, Production) to deliver customer-specific development briefings, training sessions, and commercial updates
• Create new business development opportunities for products and services by applying market and customer intelligence to forecast needs, develop sales pipelines, and position Dymax solutions ahead of competitor
• Champion the strategic importance of assigned accounts within Dymax by ensuring internal stakeholders understand account priorities, elevating customer needs at critical decision points, and advocating for coordinated support that reinforces Dymax’s value proposition

Global Key Account Manager

Application Engineer

• Optimize application recommendations and root cause conclusions by deploying expert diagnostics and process refinements during in‑field service visits, digital consultations, or presentations
• Manage field-based and laboratory technical projects end-to-end by defining objectives, designing detailed test matrices, supervising data gathering and analysis, and delivering clear technical reports. developing test matrices, hands-on testing & collecting and analyzing data, and reporting results in clear, easy-to-follow formats
• Validate customer project requests by thoroughly evaluating technical feasibility, cost impact, resource needs, and recommending optimized alternatives
• Translate technical information into actionable advice by interpreting specifications, engineered drawings, and test data, then communicating recommendations via clear and concise formats for field and office audiences
• Drive sales through engineered solutions by collaborating with Territory Sales Managers and partners to adapt or design adhesive and equipment systems that resolve customer-specific challenges
• Deliver impactful in-field and in-facility technical training by preparing hands-on training sessions for sales teams, channel partners, internal stakeholders, and customer technical staff
• Maintain deep technical expertise by staying current on AE laboratory and field equipment, test methodologies, evolving customer processes, and competitor products and technologies. Become subject matter expert (SME) in technologies, applications and segments relevant to area of support
• Champion customer requirements internally by advocating for client needs, ensuring prompt escalation of complex field issues, and representing field findings to internal teams to guide product or process improvements

Field Application Engineer

Outside Sales

• Meet continuous, professional sales-skills objectives through market growth, market funneling, maintaining robust pipeline development, key account planning and management, and by using extraordinary interpersonal selling skills
• Achieve Dymax adhesives and equipment revenue objectives by engaging existing and targeted potential customers, within the territory, through direct interpersonal sales and via sales partnering
• Build business through targeted new potential audiences by planning and coordinating informative events that provide compelling information on Dymax technologies, products and lines, and services
• Develop and execute the sales process and build a pipeline by auditing potential account operations, considering alternatives, preparing professional proposals and quotes, delivering wow presentations, and by following up to gain trust and commitment
• Deliver on Dymax strategic sales objectives by developing, implementing, and executing a territory account sales plan that realistically aligns with targeted opportunities and budgeted revenues
• Drive sales and new business from the ground up by cold-calling potential account customers, generating sales leads, responding to sales inquiries, and researching and analyzing prospective sales opportunities
• Capture sales through market expansion and sales penetration by coordinating, with the global key account teams, opportunities to capture in-territory accounts, and by assigning non-key leads to internal sales and sales partners
• Create product developmental opportunities by identifying and defining needs that arise at key target accounts then liaising with Business Development and R&D to find pathways to deliver solutions to these needs.