Aya Healthcare

Account Manager

Aya Healthcare

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $70,000 - $80,000 per year

Job Level

Mid-LevelSenior

About the role

  • Focus on building strong client partnerships by overseeing daily activities and guiding clients through onboarding, training, and adoption
  • Develop and cultivate relationships that result in contract renewals and expansion
  • Drive engaging and insightful quarterly business reviews (QBRs) that highlight value and progress
  • Lead onboarding, training, and adoption initiatives to ensure clients achieve measurable success
  • Manage renewals with a focus on retention and uncover opportunities for meaningful account growth
  • Partner with Support and Product teams to resolve issues quickly and deliver exceptional solutions and support
  • Build and maintain strong client relationships by providing attentive, proactive day-to-day support
  • Demonstrate and effectively present Aya Healthcare’s CoreHire software to healthcare organizations
  • Serve as the advocate for clients to ensure satisfaction with all company services and products

Requirements

  • Bachelor’s degree
  • 3+ years in B2B SaaS account management with ownership of renewals and expansions
  • Healthcare experience is preferred
  • Excellent oral, written communication and QBR facilitation skills
  • Ability to leverage data to influence adoption and growth
  • Proven self-starter with energy and motivation to find, develop, and close sales
  • Must be results-oriented and driven by both financial and career opportunities
  • Ability to succeed in a competitive selling environment
  • Ability to effectively communicate with peers as well as executive level management
  • Ability to establish cross functional and multi-level relationships with both internal team members and external customers
  • Ability to plan, prioritize, and organize effectively
  • Flexibility and willingness to adapt in a fast-paced environment