People Operations Coordinator
Employment Hero
Senior People Technology and Data Partner
Axonify
full-time
Posted on:
Location: 🇨🇦 Canada
Visit company websiteJob Level
Senior
About the role
- Guide the design and rollout of intelligent workflows, leveraging GenAI, automation, and self-serve tools to improve People & Culture processes and the employee experience.
- Act as the subject matter expert for our core HRIS, bob, working to implement new functionalities, manage integrations, and ensure the system operates at peak performance.
- Manage data integrity by establishing and executing on audit processes and frequencies, as well as developing mitigation strategies to address errors and redundancies.
- Drive continuous improvement through user feedback, iterative development, and data-driven decision making.
- Monitor, analyze and report on operational data, service metrics, and employee survey results to identify trends, surface inefficiencies, and implement improvements.
- Develop and roll out People & Culture analytics and reporting dashboards, including the preparation of any presentation metrics for senior leadership.
- Evolve legacy processes and systems toward a flexible, predictive, and insight-rich architecture.
- Build scalable solutions, intuitive tools, and documentation to ensure the long-term sustainability of people programs.
- Act as a thought partner and advisor to the wider People & Culture team, translating vision into reality and promoting AI, automation, and data literacy across the team.
Requirements
- Proven experience in building and prototyping solutions using tools like Zapier, LLM APIs, and other automation frameworks
- Deep HR technology expertise with proven experience in launching and driving system implementations
- Proficiency as a bob expert is preferred
- Strong analytical skills and conceptual thinking in the pursuit of efficiency
- Ability to translate a business vision into technical reality and quantify the business outcomes of each project
- Strong understanding of P&C policies, processes, and local legal requirements to ensure compliance and operational excellence
- Commitment to data security and responsible AI practices
- Demonstrated ability to collaborate closely with cross-functional teams, understand their unique workflows, and serve as an internal expert and partner
- Experience navigating a changing landscape and handling shifting priorities while maintaining a strong control environment.
