Avolta

Manager

• Perform F&B analysis in accordance with the Operations Performance Management program and ad-hoc analysis as required by departmental leadership
• Assist the Director – Business Analytics and Reporting in their role as the Data Steward for the Food & Beverage store and product hierarchies
• Lead assigned F&B analytics projects appearing in the Project Pipeline
• Ensure transparent reporting of project prioritization, expected timeline, ownership, progress towards goals and location of related documents/materials
• Prepare and present results of the Operational Performance Management program, projects assigned to the Business Analytics group and other analysis to senior leadership and internal/external stakeholders

Manager, F&B Business Analytics

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
• Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
• Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
• Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
• Actively ensures all associates take all mandated rest breaks and meal periods
• Ensures display areas are appropriately clean, stocked, and visually appealing
• Ensures all equipment is in good working order
• Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
• Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
• Places orders for individual units, receives goods, processes invoices
• Ensures that the company has most current contact information for all associates working in the restaurant

Shift Manager I

Shift Manager

Sales

• Acknowledge and greet customers
• Communicate effectively with customers, fellow employees and store management
• Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store
• Effectively operate a cash register
• Follow all company policies, cash handling policies, and special store loss prevention procedures
• Communicate pricing, out of date and inventory issues with management
• Protect all company assets, stock merchandise in stores and backrooms
• Isolate, sort, and organize all damaged and outdated products and returns and inform management of any out-of-stock situations
• Help maintain a neat, clean, organized store, which includes sweeping, dusting, straightening of merchandise, and trash removal
• Places stock orders, receive freight, load, and unload trucks
• Provides ongoing stock replenishment to the sales floor
• Assists in inventory and reconciliation of inventory variances
• Perform related work as assigned

Sales Associate

Brand Manager

• Maintain accurate inventory records using SAP and other inventory management systems; ensure real-time stock visibility across assigned locations.
• Conduct scheduled cycle counts and assist with annual physical inventories; reconcile variances and report discrepancies to the Retail Inventory Manager.
• Inspect incoming merchandise for accuracy and quality; process returns for overstock, defective, or expired items in compliance with company procedures.
• Assist in placing replenishment orders based on sales trends and established reorder points; monitor stock levels to prevent out-of-stock situations.
• Implement inventory control procedures to minimize shrink; identify and report loss patterns and recommend corrective actions.
• Support analysis of inventory KPIs such as turnover rates, stock levels, and shrink percentages; assist in preparing reports for management review.
• Partner with warehouse, merchandising, and store teams to ensure accurate planogram execution, product placement, and timely replenishment.
• Follow all company policies, safety standards, and regulatory requirements related to inventory handling and storage.
• Assist with inventory optimization initiatives, stock rotation, and product organization to support sales objectives and operational efficiency.

Merchandising & Brand Specialist

• Provide flexibility and open availability to work any shift, any day of the week, including weekends & holidays
• Protects all company assets in the stock area including non-stock merchandise
• Provides a safe and clean environment for stock personnel
• Places stock orders as required
• Counts and receives incoming merchandise; reports shortages/overages to management in a timely manner, before required deadlines
• Counts and completes all appropriate paperwork for merchandise returns to vendors
• Receives freight, loads, and unloads trucks
• Provides ongoing stock replenishment to the sales floor
• Isolates, sorts, and organizes all damaged and outdated products for subsequent supplier credits and returns
• Organizes all merchandise for annual inventory
• Assists in inventory and reconciliation of inventory variances
• Notify management of out-of-stock merchandise
• Assist in stocking of stores and backrooms
• Assist in trash removal and recycling

Stock Sales Associate

Marketing Operations

• Responsible for sourcing and ordering props for displays and product category areas
• Responsible for sourcing and ordering all in store sign holders
• Collaborating with vendors to ensure proper execution of merchandising plans
• Ensuring all category sections are well maintained and compliant with our merchandising guidelines and strategies
• Creating, organizing and overseeing promotions and advertising campaigns
• Responsible for organizing installations of promotion spaces and in store campaigns
• Maintaining inventory of products
• Should have the ability to work well with different teams/departments
• Must have creative flair and imagination
• Come up with, revise and present design ideas to commercial team
• Monitor costs and work within budget
• Change displays to promote new product launches and reflect festive or seasonal themes
• Create appealing and eye-catching visual displays that lead the customer through the entire store
• Responsible for working with brands to ensure visuals and logos are correct and up to date in stores
• Responsible for gathering signage measurements and submitting the requests for ordering
• Responsible for capturing photos/content of HPPs, branded spaces and marketing initiatives

Operations Marketing Coordinator

• Oversees daily opening and closing procedures to ensure the restaurant is clean, secure, and ready for service
• Leads staffing efforts including hiring, scheduling, and deploying team members to maximize efficiency and coverage
• Fosters a positive work environment through coaching, recognition, and development aligned with business goals
• Monitors financial performance, manages budgets, and implements strategies to drive revenue and control costs
• Manages inventory levels, product ordering, vendor relationships, and ensures equipment is maintained and operational
• Ensures compliance with all health, safety, and sanitation standards through training and daily oversight
• Upholds brand standards, labor agreements, and lease requirements while educating staff on operational expectations
• Resolves customer and employee concerns with sound judgment and supports marketing initiatives to enhance guest experience
• Utilizes management systems and tools effectively and encourages staff adoption of new technologies to improve operations
• Supports onboarding and offboarding processes, ensuring proper training, documentation, and compliance with company procedures

F&B General Manager

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
• Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
• Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
• Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
• Actively ensures all associates take all mandated rest breaks and meal periods
• Ensures display areas are appropriately clean, stocked, and visually appealing
• Ensures all equipment is in good working order
• Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
• Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
• Places orders for individual units, receives goods, processes invoices
• Ensures that the company has most current contact information for all associates working in the restaurant.

• Ensures all GMs and staff prepare each of the zone’s restaurants for next day opening
• Responsible for scheduling managers to ensure a leader is on site during all hours of operations
• Provides restaurant staff with consistent support and coaching to achieve business goals
• Holds GMs accountable for onboarding and offboarding of all restaurant associates
• Reads and understands financial and operational data to monitor progress towards goals
• Engages with Ops Controller and DO/SDO on financial decisions and enact controls

Multi-Unit F&B Manager

• Conduct regular brand standard audits and store assessments to ensure compliance with visual merchandising, product presentation, and brand guidelines; provide corrective action plans and follow-up support.
• Oversee execution of brand-directed visual merchandising programs, seasonal resets, and promotional displays; ensure consistency across all retail locations.
• Serve as the primary liaison with brand partners and vendors; communicate brand initiatives, seasonal requirements, and promotional strategies; ensure timely execution of brand programs.
• Develop and deliver brand-specific training programs for store associates, focusing on product knowledge, brand storytelling, and customer engagement techniques.
• Monitor and analyze brand performance metrics, sales data, and customer feedback; provide actionable insights and recommendations to operational leadership for performance optimization.
• Collaborate with inventory and operations teams to manage stock allocation, seasonal transitions, and promotional merchandise in alignment with brand requirements.
• Partner with store leadership to ensure brand-aligned customer service standards; provide coaching and guidance to enhance customer engagement.
• Prepare and deliver regular reports to brand partners on compliance status, visual execution, and performance metrics; maintain strong vendor relationships and market insights.
• Coordinate multiple brand initiatives, seasonal launches, and promotional campaigns while ensuring timely execution and adherence to brand standards.

Merchandising & Brand Manager

Accounting Manager

• Performs landlord lease and sublease accounting processes, completing rent calculations, reconciliations, and compliance reporting while providing a high-level of customer support to landlords and subtenants.
• Collaborates with Operations Controllers to ensure the accuracy of the financial books, partnering with Business Development and Legal to ensure compliance with contractual rent terms and lease agreements
• Provides accounting assistance in the rent and subtenant departments within Corporate Accounting, including journal entries, reconciliations, and variance analysis
• Supports lease reporting activities through data analysis, technology solutions, and interpretation of lease terms
• Assists with creating and amending leases, verifying accuracy and integrity of sales mapping tables and rent calculation parameters
• Responds to landlords and sublandlords, Development, Development Finance, Operations, and other stakeholders regarding rent-related inquiries, audits, and reporting requirements
• Maintains strong working relationships with landlords and sublandlords to resolve rent-related matters, address disputes, and ensure timely resolution of issues

Staff Accountant II – Rent Accounting

Director

• Responsible for shaping and executing Avolta’s food, beverage, and consumer packaged goods (CPG) merchandising strategies
• Drives strategic planning, store standards, product implementation, and collaboration with marketing to elevate consumer engagement and deliver measurable revenue and margin improvements
• Drives Grab & Go merchandising strategies and execution that maximize revenue growth, accelerate product placement, and enhance the customer experience across retail and restaurant operations
• Leads fresh food innovation and product launches, establishing store standards for fixtures, merchandising, pricing, and product sell-thru to drive food sales as a percentage of total store sales
• Partners with Marketing to develop and execute innovative storytelling strategies that deepen brand connection and drive incremental sales
• Optimizes vendor partnerships product placement programs to enhance visibility, accelerate sales growth, and strengthen vendor-supported product placement strategies
• Directs planning and execution of seasonal initiatives that create a differentiated and premium retail experience
• Leverages customer insights and analytics to understand shopping behaviors, optimize the customer journey, and provide actionable recommendations through comprehensive performance and financial reporting
• Oversees sales and cost-of-sales budgets, guaranteeing alignment with ROI targets and brand objectives
• Identifies and pursues new revenue streams within airport F&B initiatives to expand convenience sales and rebate opportunities

Senior Director – Grab & Go

• Ensure the provision of the highest level of customer service possible, promoting quality customer service among staff by acting as a positive role model
• Hire people who are passionate about our products and philosophy and maintain employee attitude and morale by recognizing outstanding performance & service and by motivating & developing staff
• Maintain staff levels that allow for the best possible customer service
• Carry out Supervisor performance evaluations and goal assessments and supports Supervisors for staff evaluations
• Organize and lead meetings with Shift Supervisors to ensure appropriate communication
• Ensures Supervisors are verifying staff positioning during the shift according to the shop activity and priorities
• Prepare work schedules to ensure the stores goals will be met through appropriate planning & organization
• Review sales by store, category and brand, compared to previous sales and budget
• Ensure that daily sales are being tracked by the Shift Supervisors and Sales Associates
• Analyze if any issue in the terminal/store might be affecting the weekly sales and take corrective actions if needed
• Review inventory cycle count plans for the stores, ensuring appropriate execution
• Identify any replenishment issues and take necessary action to correct them
• Ensures the store is in compliance with all Airport, Provincial and Federal laws/ regulations
• Manages the team to improve customer experience through excellent operation standards
• Manages marketing strategy, working with General Manager and Supervisory team, including price changes, merchandising standards, TSRP and promotional changeovers
• In conjunction with the General Manager, formulate the fiscal revenue, expense and profit goals as well as the inventory levels for the stores
• Ensure that goals will be met through appropriate planning and organization of staff, inventory and expenses and ensuring that staff are aware of sales goals
• Performs all other responsibilities as directed by the business or leadership team

Manager, F&B Business Analytics

Shift Manager I

Shift Manager

Sales Associate

Merchandising & Brand Specialist

Stock Sales Associate

Shift Manager I

Operations Marketing Coordinator

F&B General Manager

Shift Manager I

Multi-Unit F&B Manager

Merchandising & Brand Manager

Staff Accountant II – Rent Accounting

Senior Director – Grab & Go

Terminal Manager