Avolta

Human Resources

• Supports human resources functions at the Miami International Airport branch
• Assists with the recruitment of associates
• Manages the hiring and onboarding processes
• Maintains employment records
• Oversees airport badging procedures
• Ensures the upkeep of HR documentation
• Distributes internal HR communications
• Carries out other duties as assigned by the business
• Interacts with associates to answer administrative questions related to pay, policies and procedures
• Compiles, files, and safeguards confidential documents in accordance with company policy
• Provides administrative support for recruiting activities and initiatives
• Administers pre-employment screening such as drug testing and background checks
• Coordinates and assists with the new hire process
• Coordinates confidential HR investigations
• Supports HR Specialists and HR Manager in solving HR problems
• Performs general administrative functions including maintaining employee files and processing required forms
• Promotes positive associate and labor relations

Human Resources Coordinator

• Manages the execution of HR policies, procedures, and strategies as directed by the People and Culture Director;
• Develops and administers local policies and programs unique to their assigned location(s).
• Collaborates with the Operations leaders and all levels of management on HR matters by providing both strategic and technical expertise and advice, guaranteeing that the company’s business objectives are met.
• Directs the HR activities of an airport/or cluster of locations with less than 600 team members and low to medium sales volume.
• Manages the full team member life cycle including attraction, selection, onboarding, engagement, development, retention, and offboarding;
• Develops and maintains a position as a trusted advisor to the Operations leader(s) and management; advises on company policies, engagement, retention, training, and performance management issues as they arise.
• Establishes and nurtures a visible and positive presence among team members at all levels; provides HR policy guidance and interpretation.
• Works closely with the Regional People and Culture Director to communicate trends and utilize strategic planning tools/processes to analyze the business; recommends and implements strategies and tactical solutions to continuously improve the business.
• Ensures that team member relations issues are proactively addressed before escalating; advises management on how to reduce risk and maintain compliance.
• Conducts confidential and thorough employee investigations; prepares detailed documentation that is communicated effectively.
• Establishes and maintains positive labour relations; acts as a resource to Operations managers to guarantee they understand the CBA and Team Member Handbook as applicable.
• Actively participates in arbitrations, grievances, and contract negotiations as applicable.
• Leads change initiatives that embrace forward-thinking values and drive continuous improvement; promote a culture of continuous engagement, learning, and development.
• Ensures HR practices comply with company policy and legal requirements; partners with corporate People & Culture and Legal to resolve matters as necessary.
• Maintains knowledge of current trends, technical, regulatory, and statutory related to the HR function as well as F&B and Retail operations to ensure delivery of appropriate advice and counsel.

HR Business Partner – 1 Year Term

• Develops and maintains a position of trusted advisor to the Sr. Director of Operations.
• Advises the Sr. Director of Operations and operations managers on engagement, retention, training and discipline issues as they arise, and identifies trends and opportunities for improvement.
• Establishes and nurtures a visible and positive HR presence within the branches and among associates at all levels.
• Directs the activities of assigned HR staff to ensure Associate Relations issues and problems are addressed before their magnitude necessitates escalation.
• Establishes and maintains positive Labor relations. Participates in arbitration's, grievances, and contract negotiations, and ensures operations managers understand their CBA.
• Partners with Loss Prevention, Accounting, Supply Chain, and other departments to support operations’ objectives.
• Directs the recruiting function life-cycle at the location(s).
• Directs the delivery of on-boarding, orientation, and training.
• Regularly communicates with peers to collaborate on common challenges and opportunities.
• Regularly communicates with Regional HRD about the state of HR within assigned location(s).
• Maintains knowledge of current trends, technical, regulatory, and statutory related to the Human Resources function to ensure delivery of appropriate advice and counsel.
• Conducts confidential HR investigations.
• Ensures that all federal, state, local laws, collective bargaining agreements and corporate HR-policies are proactively managed.
• Administers individually or through the supervision of others all company and local HR policies.
• Acts as a supervisor, mentor and primary resource to other HR professionals on site

HR Business Partner I

• Develops and maintains a position of trusted advisor to the Sr. Director of Operations.
• Advises the Sr. Director of Operations and operations managers on engagement, retention, training and discipline issues as they arise, and identifies trends and opportunities for improvement.
• Establishes and nurtures a visible and positive HR presence within the branches and among associates at all levels.
• Directs the activities of assigned HR staff to ensure Associate Relations issues and problems are addressed before their magnitude necessitates escalation.
• Establishes and maintains positive Labor relations.
• Participates in arbitrations, grievances, and contract negotiations, and ensures operations managers understand their CBA.
• Partners with Loss Prevention, Accounting, Supply Chain, and other departments to support operations’ objectives.
• Directs the recruiting function life-cycle at the location(s).
• Directs the delivery of on-boarding, orientation, and training.
• Regularly communicates with peers to collaborate on common challenges and opportunities.
• Regularly communicates with Regional HRD about the state of HR within assigned location(s).
• Maintains knowledge of current trends, technical, regulatory, and statutory related to the Human Resources function to ensure delivery of appropriate advice and counsel.
• Conducts confidential HR investigations.
• Ensures that all federal, state, local laws, collective bargaining agreements and corporate HR-policies are proactively managed.
• Administers individually or through the supervision of others all company and local HR policies.
• Acts as a supervisor, mentor and primary resource to other HR professionals on site

HR Business Partner II

• Serve as an onsite HR representative, supporting operations management and hourly team members
• Assist in the implementation of corporate and local People & Culture initiatives
• Ensure adherence to federal, state, and local employment laws, collective bargaining agreements, and internal policies
• Coordinate and support confidential investigations and employee relations matters
• Identify and address HR-related issues, maintaining confidentiality and escalating when appropriate
• Partner with operations to ensure compliance with airport and landlord policies and expectations
• Manage end-to-end recruitment processes, including job postings, applicant screening, interview coordination, and onboarding logistics
• Respond to team member inquiries regarding compensation, scheduling, policies, and general concerns
• Maintain accurate employee records and HR systems; perform administrative tasks including data entry, reporting, and document retention
• Facilitate new hire orientation to ensure a positive and compliant onboarding experience

Human Resources Specialist

Brand Manager

• Lead the L’Oréal beauty advisor team to achieve sales targets and ensure excellence in retail operations while delivering a best-in-class client experience aligned with L’Oréal standards.
• Set counter sales goals, team objectives, and action plans in alignment with L’Oréal and Avolta KPIs.
• Coach and lead Beauty Advisors to achieve individual and team sales goals.
• Monitor sales performance and share results with L’Oréal team and Avolta Supervisor weekly.
• Motivate and inspire the team through daily floor meetings focused on sales targets, opportunities, and counter updates.
• Track competitive retail sales and identify trends and strategies to stay ahead in the market.
• Create and post the team schedule 7 days in advance, ensuring proper floor coverage and proactive handling of call-outs or leaves of absence.
• Every week gather and deliver tester needs from the team to maintain a complete and functional counter.
• Analyze weekly stock levels and communicate replenishment needs to the Avolta Supervisor and buying team.
• Maintain visual standards and ensure the counter is shoppable, clean, and aligned with brand expectations.
• Recruit and onboard new Beauty Advisors in partnership with the retail headquarters and HR team.
• Drive, coach, and foster a collaborative and motivating work environment.
• Deliver a premium client experience while answering customer queries and objections confidently.