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About the role
Key responsibilities & impact- Manages the execution of HR policies, procedures, and strategies as directed by the People and Culture Director;
- Develops and administers local policies and programs unique to their assigned location(s).
- Collaborates with the Operations leaders and all levels of management on HR matters by providing both strategic and technical expertise and advice, guaranteeing that the company’s business objectives are met.
- Directs the HR activities of an airport/or cluster of locations with less than 600 team members and low to medium sales volume.
- Manages the full team member life cycle including attraction, selection, onboarding, engagement, development, retention, and offboarding;
- Develops and maintains a position as a trusted advisor to the Operations leader(s) and management; advises on company policies, engagement, retention, training, and performance management issues as they arise.
- Establishes and nurtures a visible and positive presence among team members at all levels; provides HR policy guidance and interpretation.
- Works closely with the Regional People and Culture Director to communicate trends and utilize strategic planning tools/processes to analyze the business; recommends and implements strategies and tactical solutions to continuously improve the business.
- Ensures that team member relations issues are proactively addressed before escalating; advises management on how to reduce risk and maintain compliance.
- Conducts confidential and thorough employee investigations; prepares detailed documentation that is communicated effectively.
- Establishes and maintains positive labour relations; acts as a resource to Operations managers to guarantee they understand the CBA and Team Member Handbook as applicable.
- Actively participates in arbitrations, grievances, and contract negotiations as applicable.
- Leads change initiatives that embrace forward-thinking values and drive continuous improvement; promote a culture of continuous engagement, learning, and development.
- Ensures HR practices comply with company policy and legal requirements; partners with corporate People & Culture and Legal to resolve matters as necessary.
- Maintains knowledge of current trends, technical, regulatory, and statutory related to the HR function as well as F&B and Retail operations to ensure delivery of appropriate advice and counsel.
Requirements
What you’ll need- The combination of educational and professional experience must exceed 5 years:
- Requires 2-4 years of experience leading a team of professionals, executing Human Resources strategy, and maintaining team member relationships.
- Requires 5-7 years of Human Resources experience
- A bachelor’s degree in a program related to the functional area can count for three of the five-year requirement
- An MBA or a master’s level degree in a program related to the functional area can count for an additional two years of the five-year requirement
- 3-5 years of Hospitality, Food, Beverage experience in a unionized environment preferred
- SHRM-SCP or HRCI-SPHR certification preferred
- Advanced knowledge of various areas of Human Resources, including recruiting, employee relations, labour relations, training and development, benefits, and compensation
- Training that leads to an in-depth understanding of HR policies and practices
- Training that leads to in-depth knowledge of relevant state and federal employment regulations and statutes
Benefits
Comp & perks- Free meal
- Medical, Dental and Vision Insurance
- Vacation & Sick Time
- Retirement Savings Plan
- Opportunities for Professional Growth/Advancement
- Paid Parking
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
RecruitingTraining and DevelopmentBenefits AdministrationCompensation ManagementEmployee InvestigationsPolicy DevelopmentPerformance ManagementCompliance ManagementUnion NegotiationsConflict Resolution
Soft Skills
Strategic CollaborationEffective CommunicationProblem SolvingTrust BuildingChange Management
Certifications
SHRM-SCPHRCI-SPHR
