L1 IT Customer Support, French/English
Everience Romania
Cloud Support Specialist
Avantor
contract
Posted on:
Location Type: Remote
Location: Remote • 🇷🇴 Romania
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
AWSAzureCloudDockerJenkinsKubernetesLinuxSQL
About the role
- Evaluate site performance continuously
- Manage code migration across environments
- Support and resolve storage, performance, application, and API issues
- Perform and validate maintenance tasks during scheduled windows
- Document requirements and support training program design and delivery
- Handle escalated incidents from Level 1 support, ensuring timely resolution and SLA adherence
Requirements
- Bachelor’s degree or equivalent experience within an enterprise level corporate IT environment
- Fluency in English (written and spoken)
- Strong knowledge on Linux and Jenkins
- Knowledge of SAP Commerce Cloud, AWS cloud, docker, Kubernetes and Azure advantageous
- Experience with SQL, JBoss and Tomcat is good to have
Benefits
- 24 vacation days
- Flexible working hours
- Hybrid setting
- Meal vouchers
- Private medical insurance
- Employee Assistance Program
- Learning and development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
LinuxJenkinsSAP Commerce CloudAWSDockerKubernetesAzureSQLJBossTomcat
Soft skills
communicationproblem-solvingincident managementtraining program designdocumentation
Certifications
Bachelor’s degree
