Customer Support

• Providing excellent support to customers via phone, chat, and other communication platforms;
• Guiding customers through both the purchasing and post purchase processes;
• Working closely with internal teams to find appropriate and timely solutions;
• Accurately updating customer records and databases;
• Recommending tailored product and service solutions based on customer needs;
• Adapting to business needs and supporting tasks to ensure efficient service delivery;
• Representing the voice and values of a globally recognized automotive brand.

Customer Service Representative, German, English

Customer Service Representative

L1 IT Customer Support, German, English

Customer Support Team Manager

Customer Support Advisor

Customer Service Agent – Non-Voice