AutoScout24

Junior Customer Success Manager

AutoScout24

full-time

Posted on:

Location Type: Hybrid

Location: Brussels • 🇧🇪 Belgium

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Job Level

Junior

About the role

  • Become the go-to partner for dealers: call, connect, and uncover their needs
  • Guide new customers through onboarding journeys
  • Act as digital expert to optimize dealers' online presence and boost sales
  • Spot upsell and cross-sell opportunities
  • Resolve challenges with a solution-driven mindset and collaborate with the team

Requirements

  • 1+ years in Customer Success, Customer Care, or any client-facing role
  • Background in sales support or digital media is a plus
  • Fluent in French or Dutch, with great knowledge of the other (English is a big plus)
  • Tech-savvy and familiar with digital tools; Salesforce experience or willingness to learn
  • Strong communication, teamwork, and problem-solving skills
Benefits
  • Attractive salary package + team bonus
  • Meal vouchers, eco vouchers, and DKV health insurance
  • Company car + fuel card, or a flexible mobility budget
  • 24 days of vacation + hybrid working possibilities
  • International career opportunities within a young, ambitious team
  • Fun atmosphere with breakfast meetings, team events, and continuous learning

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
communicationteamworkproblem-solvingsolution-driven mindset
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