Collections and Billing Analyst
Calabrio, Inc.
SFDC
Billing Operations Manager
Autodesk
full-time
Posted on:
Location Type: Remote
Location: Remote • Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $101,800 - $164,560 per year
Job Level
Mid-LevelSenior
About the role
- Work directly with our payments partner, AvidXchange, to ensure smooth process for onboarding, compliance management and payments
- Liasson with GCPay Product Management team to enhance ePay offering
- Future liaising with Autodesk Build Product team to guide development into Build if or when required
- Manage escalations from ePay specialists as well as GCPay customer support team
- Set goals and KPIs to measure success of the individuals and team
- Oversee team performance and growth including but not limited to coaching, mentoring, developing staff
- Build and nurture strong, long-lasting relationships with ePay clients, acting as a point of contact for escalations and strategic discussions
Requirements
- Bachelor’s degree or equivalent work experience
- 5+ years in US banking with knowledge of electronic payment methods including ACH, wire and demand wire
- Knowledge of US regulatory compliance for FBO accounts and money transmission
- Strong leadership and team management skills to motivate and guide
- Strategic planning and execution abilities to develop and implement effective ePayment strategies for adoption and growth
- Excellent cross-functional collaboration skills to work with other departments such as sales, marketing, product and customer service
- Ability to identify and solve complex problems, analyze data and make informed decisions
- Customer focused approach to problem solving with a desire to ensure every client experience is of the highest quality.
Benefits
- From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
electronic payment methodsACHwire transferdemand wireUS regulatory complianceFBO accountsmoney transmissiondata analysisstrategic planningePayment strategies
Soft skills
leadershipteam managementcoachingmentoringcross-functional collaborationproblem solvingcustomer focusrelationship buildinggoal settingKPI measurement
Certifications
Bachelor's degree
