Enrollment and Billing Specialist
ResPro Health, LLC
Billing Analyst
Billtrust
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $63,000 - $72,000 per year
Job Level
Mid-LevelSenior
Tech Stack
ERP
About the role
- Own end-to-end billing operations, ensuring accuracy and timeliness of monthly invoices across multiple billing models.
- Manage and respond to billing inquiries via the shared inbox, reducing response time and backlog.
- Research and resolve complex billing discrepancies by reconciling customer data, contracts, and internal records.
- Process contract-driven changes such as adjustments, credits, rebills, and cancellations.
- Review contracts and order forms to translate terms into appropriate billing actions.
- Collaborate cross-functionally to support the onboarding and billing of new customer agreements.
- Monitor and maintain data integrity within billing systems; escalate systemic issues as needed.
- Identify and implement opportunities for process automation and workflow optimization.
- Document billing processes, SOPs, and changes to maintain accurate operational guides.
- Support financial reporting, monthly close, internal audits, and ad hoc data analysis as required.
- Participate in cross-functional meetings to communicate billing trends, risks, and improvement ideas.
Requirements
- 4–5 years of experience in billing, accounts receivable, revenue operations, or a related operational finance role.
- Demonstrated ability to manage high-volume workloads with speed and accuracy.
- Proficiency with enterprise billing or ERP systems; experience with BillingPlatform and/or Intacct strongly preferred.
- Advanced Excel skills and strong data reconciliation capabilities.
- Strong attention to detail, with a track record of identifying and resolving discrepancies.
- Proven ability to read and operationalize contract terms with minimal oversight.
- Clear, professional communication skills and comfort working cross-functionally.
- Process-oriented mindset and ability to document workflows effectively.
Benefits
- Health insurance
- 401(k) with company match
- Paid time off
- Open PTO
- Sabbatical
- Paid Parental Leave
- Opportunities for Growth
- Recognition
- Minimal Bureaucracy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
billing operationsdata reconciliationprocess automationworkflow optimizationfinancial reportingmonthly closeinternal auditscontract managementExcel
Soft skills
attention to detailcommunication skillsprocess-oriented mindsetability to manage high-volume workloadscollaboration
