AuditBoard

Customer Success Manager

• Develop and maintain strong relationships with key customer stakeholders, working to develop strategic plans that align with their business objectives, driving mutual success and growth.
• Stay abreast of product updates and features, providing customers with insights on how to leverage our solutions to meet their unique needs.
• Proactively identify and address customer issues, collaborating with internal teams to ensure swift and effective problem resolution.
• Gather customer feedback and insights, advocating for customer needs within the organization to drive product improvements.
• Conduct 1:many sessions to empower customers to maximize the value of our products/services, offering ongoing education and support (including live webinars, email outreaches, community content, and more…)
• Collaborate with customers to maximize the value they derive from our products/services, ensuring that our solutions continue to meet and exceed their expectations over time. Devote efforts to ensuring high customer satisfaction and loyalty, developing strategies to minimize churn, and fostering long-term relationships with our clients.
• Identify and execute opportunities for account expansion, whether through upselling or cross-selling additional products or services, providing customers with a comprehensive and integrated solution to meet their needs.

• Develop and maintain strong relationships with key customer stakeholders, working to develop strategic plans that align with their business objectives, driving mutual success and growth.
• Stay abreast of product updates and features, providing customers with insights on how to leverage our solutions to meet their unique needs.
• Proactively identify and address customer issues, collaborating with internal teams to ensure swift and effective problem resolution.
• Gather customer feedback and insights, advocating for customer needs within the organization to drive product improvements.
• Conduct 1:many sessions to empower customers to maximize the value of our products/services, offering ongoing education and support (including live webinars, email outreaches, community content, and more…).
• Collaborate with customers to maximize the value they derive from our products/services, ensuring that our solutions continue to meet and exceed their expectations over time. Devote efforts to ensuring high customer satisfaction and loyalty, developing strategies to minimize churn, and fostering long-term relationships with our clients.
• Identify and execute opportunities for account expansion, whether through upselling or cross-selling additional products or services, providing customers with a comprehensive and integrated solution to meet their needs.

Full-stack Engineer

• Expand and maintain the Luna design system, focusing on high-quality, reusable component architecture.
• Write clear and well-defined platform documentation to empower self-service support and technical clarity.
• Consult and advise internal product teams on Luna adoption and accessibility best practices.
• Drive the department-wide A11Y program by refining accessibility standards.
• Collaborate cross-functionally in unfamiliar areas of ownership with engineers, designers, and PMs.
• Troubleshoot, debug, and resolve complex software bugs.
• Leverage AI-driven tools and workflows for higher-quality outcomes.

Senior Software Engineer – Design Systems, Accessibility

Product Marketing

• Own and drive the go-to-market strategy for AuditBoard’s Platform across EMEA markets, aligning with business objectives and revenue targets.
• Lead localized GTM and product readiness for emerging markets.
• Develop and refine category-defining messaging and positioning that differentiates AuditBoard in the market and resonates with key audiences, from audit and GRC professionals.
• Partner with Sales and Revenue teams to improve win rates through sales enablement programs, deal support, competitive intelligence, and objection handling.
• Lead product launches and growth initiatives end-to-end, ensuring successful adoption, expansion, and retention.
• Create high-impact marketing content and assets (e.g., executive narratives, thought leadership, competitive positioning, analyst reports, and sales enablement materials) that drive demand and market awareness.
• Act as an internal thought leader and evangelist, educating cross-functional teams and ensuring consistent messaging across all channels.
• Influence roadmap and strategic decisions by serving as the voice of the customer and market, partnering closely with Product and Engineering.
• Conduct in-depth customer, competitor, and market research, translating insights into actionable strategies.
• Partner with Regional Marketing to ensure messaging and campaigns reflect local nuances, support speaking opportunities on behalf of AuditBoard, and provide insights on competitors, customer drivers and growth levers.

Senior Product Marketing Manager, International

• Build and ship product features end-to-end
• Ability to write clear and well defined design documentation
• Mentor fellow engineers
• Lead application architecture decisions
• Troubleshoot, debug and resolve software bugs
• Implement back-end APIs in Node.JS
• Work on our Ember SPA front-end
• Collaborate with engineers, designers, and product managers
• Participate in an Agile software development life cycle
• Write well-designed, maintainable & testable code
• Be product-minded and think about the customer
• Work with JavaScript, Node.JS, Ember, Python, Docker, PostgreSQL, Kubernetes, etc.

Senior Software Engineer II, Platform UI

• Manage a high-volume portfolio by leveraging one-to-many communication strategies and CRM/CS tools
• Monitor churn risk through behavioral signals and health scores
• Identify usage-based expansion opportunities and MQLs
• Guide customers toward self-service or live event resources while triaging critical issues
• Drive feature adoption at scale by launching automated onboarding journeys
• Cultivate digital-first relationships through community engagement, newsletters, and events
• Collaborate with CS Ops to optimize systems, playbooks, and reporting
• Partner with Product, Marketing, and CS Ops to align campaign messaging
• Maintain accurate data in Gainsight and CRM platforms to track scaled CS KPIs

Customer Success Manager – Scale

• Develop and maintain strong relationships with key customer stakeholders, working to develop strategic plans that align with their business objectives, driving mutual success and growth.
• Stay abreast of product updates and features, providing customers with insights on how to leverage our solutions to meet their unique needs.
• Proactively identify and address customer issues, collaborating with internal teams to ensure swift and effective problem resolution.
• Gather customer feedback and insights, advocating for customer needs within the organization to drive product improvements.
• Conduct 1:many sessions to empower customers to maximize the value of our products/services, offering ongoing education and support (including live webinars, email outreaches, community content, and more…)
• Collaborate with customers to maximize the value they derive from our products/services, ensuring that our solutions continue to meet and exceed their expectations over time.
• Identify and execute opportunities for account expansion, whether through upselling or cross-selling additional products or services, providing customers with a comprehensive and integrated solution to meet their needs.

Customer Success Manager – Commercial

Solutions Engineer

• Seek out opportunities to evangelize AuditBoard’s value to partners
• Lead compelling demonstrations and training of AuditBoard’s IT Risk and Compliance (ITRC) solutions to AuditBoard’s strategic partners tailored to a partner's GTM approach
• Maintain accurate mapping of partners’ field teams, penetration rates across our practice lines, and identify opportunities to increase our footprint
• Maintain deep competitor intelligence to present key product competitive differentiators to partners
• Mentor and cross-train partner resources and develop partner members’ skills & expertise
• Support AuditBoard’s key partners as the go-to subject matter expert on AuditBoard
• Work cross-functionally with Product, Engineering, CAS, Marketing, Sales, and Legal, serving as an advocate to partners
• Manage and maintain partner demo sites and sandboxes
• Attend networking events and conferences to build relationships that will create new business opportunities

Alliances Solutions Manager

• Support the full recruitment lifecycle across multiple roles in the EMEA region, with a heavy emphasis on Sales and GTM (e.g., Account Executives, Marketing, and Sales Engineers) to ensure a smooth process from application to hire.
• Collaborate closely with the Senior TA Partner to understand role requirements and execute defined interview plans.
• Execute sourcing strategies to build a pipeline of high-quality candidates using LinkedIn Recruiter and other channels.
• Perform recruitment screening of passive and active candidates for role alignment, interest level and provide recommendations to stakeholders.
• Ensure a high-touch candidate experience through timely communication and authentic representation of our culture.
• Manage the end-to-end logistics of interview coordination across various time zones.
• Maintain data integrity within our ATS and ensure candidate records meet local hiring regulations.
• Ad-hoc projects and other duties as assigned

Talent Partner, Go-To-Market – Temp

Account Executive

• Execute full-cycle sales including territory planning, pipeline generation, and progressing sales opportunities to close – we are in search of dynamic and ambitious sales achievers who can build and maintain a viable pipeline
• Expanding business opportunities in existing + new customer accounts within your assigned territory – this role will have a split of cross-sell/up-sell and net new business acquisition
• Develop multi year account plans, territory plans and tailored strategies to position AuditBoard’s multi-pillar platform sales across multiple business units and economic buyers
• Build trusted relationships with CxOs by deeply understanding their priorities and delivering solutions that align with their strategic objectives. Collaborate with CCOs, CAOs, CFOs, CIOs, CTO’s, EVPs, and SVPs to develop tailored solutions that meet their specific needs
• Identify prospective customers' pain points, educate them on AuditBoard’s value, highlight our differentiators, effectively demo the product via video conference/onsite and guide prospects through the sales process with 25%-30% travel including client and partner meetings as well as events and conferences
• Co-create a solution and business case to enable stakeholders across the business to advocate for and adopt Auditboard into their organization
• Work closely with SDRs, Product Solutions (SEs), and Value Architects to achieve sales goals and partner with Implementation and Customer Success teams to support and set expectations for customers
• Develop the partner ecosystem (Big 4 Accounting and boutique firms) to aid in business development efforts

Strategic Account Executive – Central

Financial Planning and Analysis

• Lead the annual budgeting and quarterly/monthly forecasting processes for the G&A functions (HR, Finance, Legal, Corporate overhead), including detailed personnel planning (headcount, compensation, benefits) and operating expenses.
• Develop and maintain sophisticated financial models to support strategic G&A initiatives, resource allocation decisions, and long-range planning.
• Conduct in-depth variance analysis comparing actual results to budget and forecast, providing clear, concise commentary on key drivers and trends to G&A leadership.
• Manage the consolidation and reporting of G&A performance metrics for executive reviews.
• Act as the primary finance business partner for the HR, Finance, and Legal department heads, advising on spending management, cost efficiency, and ROI of investments.
• Identify, track, and report on cost-saving opportunities within G&A operations (e.g., vendor contracts, professional services, software licenses).
• Review and approve purchase requisitions and vendor invoices for G&A spend, ensuring compliance with budget and company policies.
• Analyze and monitor key operational metrics related to G&A efficiency (e.g., cost per employee, finance transaction costs) to drive continuous improvement.
• Prepare monthly and quarterly financial review packages for G&A leadership and executive management.
• Ensure the accuracy and integrity of financial data in the ERP and planning systems (Adaptive).
• Drive continuous improvement in G&A reporting and analysis through automation and process refinement.

Senior FP&A Analyst

• Execute full-cycle sales, including territory planning, pipeline generation, and progressing sales opportunities to close – we are in search of dynamic and ambitious sales achievers who can build and maintain a viable pipeline
• Expanding business opportunities in existing + new customer accounts within your assigned territory – this role will have a split of cross-sell/up-sell and net new business acquisition
• Develop multi-year account plans, territory plans, and tailored strategies to position AuditBoard’s multi-pillar platform sales across multiple business units and economic buyers
• Build trusted relationships with CxOs by deeply understanding their priorities and delivering solutions that align with their strategic objectives. Collaborate with CCOs, CAOs, CFOs, CIOs, CTOs, EVPs, and SVPs to develop tailored solutions that meet their specific needs
• Identify prospective customers' pain points, educate them on AuditBoard’s value, highlight our differentiators, effectively demo the product via video conference / onsite, and guide prospects through the sales process with 25%-30% travel, including client and partner meetings as well as events and conferences
• Co-create a solution and business case to enable stakeholders across the business to advocate for and adopt Auditboard into their organization
• Work closely with SDRs, Product Solutions (SEs), and Value Architects to achieve sales goals and partner with Implementation and Customer Success teams to support and set expectations for customers
• Develop the partner ecosystem (Big 4 Accounting and boutique firms) to aid in business development efforts

Strategic Account Executive – West

• Ability to understand a complex client (ranging from pre-IPO scale-ups to MSCI Asia Pacific large-cap enterprises) and their environment at a technical level in order to relate how AuditBoard's platform can alleviate their challenges.
• Engage with C-level prospects to position AuditBoard's strategic value proposition and drive business development opportunities to closure
• Participate in executive meetings and set forth plans to achieve sales growth, marketing objectives, sales headcount planning, etc.
• Present a compelling demonstration of the AuditBoard suite of products to clients tailored based on the client’s environment, either through an online or onsite meeting.
• Mentor and cross-train internal resources and develop team members’ skills and expertise
• Provide pro-active, trusted thought leadership to target accounts
• Attend networking events and conferences to build relationships that will create new business opportunities

Product Solutions Manager – APAC

Analytics Engineer

• Design and execute scalable data models and transformation patterns across core data marts that power analytics and AI use cases across the business
• Partner cross-functionally to translate business problems into data solutions that support AI-led analytics and intelligent decision making
• Define and drive data governance and certification standards that establish trusted, enterprise ready data sets
• Define and implement SDLC best practices for data transformation, including documentation, testing and version control to ensure reliability over time
• Socialise best practice guides that enable spoke analytics teams to move faster with consistent patterns
• Assess existing models and pipelines to identify opportunities to simplify, standardise and improve
• Identify and propose new ideas that advance an AI-led analytics experience and improve how insights are generated

Customer Success Manager

Customer Success Manager

Senior Software Engineer – Design Systems, Accessibility

Senior Product Marketing Manager, International

Senior Software Engineer II, Platform UI

Customer Success Manager – Scale

Customer Success Manager – Commercial

Alliances Solutions Manager

Talent Partner, Go-To-Market – Temp

Strategic Account Executive – Central

Senior FP&A Analyst

Strategic Account Executive – West

Product Solutions Manager – APAC

Senior Analytics Engineer