AT&T

Auditor

• Protect assets by ensuring compliance with internal control procedures, and regulations
• Ensure compliance with established internal control procedures by examining records, reports, operating practices, and documentation
• Verify assets and liabilities by comparing items to documentation
• Conduct property audits, develops, recommends and implements property administration policies
• Develop plans and programs for achieving and maintaining product quality throughout the item’s life cycle
• Monitors operations to prevent the production of defects and to verify adherence to quality plans and requirements
• Prepare periodic and special purpose reports as required

Asset Physical Auditor – Government

Call Center Representative

• Handle customer interactions (calls, chats, emails) in a fast-paced environment.
• Identify upselling opportunities and close deals to reach your sales and commissions targets.
• Accurately resolve issues related to service, billing, payments, and collections.
• Explain bills and product features clearly.
• Troubleshoot basic problems and seek higher support if needed.
• Build customer confidence and loyalty by resolving issues.
• Support various customer inquiries, including technical issues.
• Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.
• Paid training to set you up for success.

Call Center Sales Representative

Mechanical Engineer

• Plan, design, and analyze network components and infrastructure for both Wireline and Wireless systems.
• Develop network layouts, ensure compliance, conduct feasibility studies, recommend strategic network planning and policy decisions, and evaluate network capacity and performance criteria.
• Prepare cost estimates, monitor expenses, provide financial reports, and create economic deliverables such as Plans of Record, Forecasts, and Utility Agreements.
• Maintain documentation, generate reports, develop technical documentation, and create deliverables including Plans of Record, Forecasts, Serving Plans, Use Permits, Handoffs, Workprints, and Utility Agreements.
• Demonstrate sound technical knowledge, mentor peers and new hires, resolve complex problems, provide training, and promote knowledge sharing.
• Develop and implement strategies to accommodate network growth and change, ensuring alignment with corporate initiatives, customer demand, technology changes, and service reliability criteria.

Specialist OSP Design Engineer

Account Executive

• Actively hunt for new leads within your assigned territory through external networks and cold calling
• Understand the communication and technology needs of small and mid-sized business customers
• Develop new accounts and expand existing ones by establishing and nurturing long-term relationships with customers
• Utilize consultative selling skills to overcome objections, identify key trends, uncover customer needs, and leverage industry knowledge to find and close sales opportunities
• Craft responses for Requests for Proposals (RFPs) and present products and services that can benefit customers
• Design and implement strategic initiatives to grow and retain the revenue stream of assigned complex accounts

Lead Sales Executive

Manager

• Oversee store operations and manage a team
• Assist with merchandising and product launches
• Help meet and exceed sales objectives
• Ensure extraordinary customer experiences with products and services
• Coach a team of retail sales consultants to meet sales and service goals

Assistant Store Manager

Project Manager

• Lead and coordinate complex IT service projects as part of a large government contract.
• Responsible for resource allocation, project planning, risk management, and direct oversight of cross-functional teams.
• Serve as the key point of contact for both internal and external stakeholders, ensuring project objectives are met on schedule and within budget.
• Prepare and present project status reviews and other formal reviews to Government Project Managers and stakeholders.
• Rapidly assemble and lead focused, cross-disciplinary Government/Contractor teams to address urgent or unexpected cost, schedule, or technical challenges.
• Collaborate and coordinate with multiple organizations—both internal and external—to ensure alignment and support for project objectives.
• Oversee projects in highly technical IT environments, including event monitoring and management, security services, IP telephony, video teleconferencing, and new equipment or service implementations.

Service Project Manager, Government

• Create meaningful connections with every customer
• Meet sales targets and earning commissions
• Guide customers through their options
• Participate in events and making outbound calls
• Work in a fast-paced environment

Retail Sales Consultant

• Create meaningful connections with every customer, with your personalized sales expertise.
• Meeting sales targets and earning your commission happens with the power of AT&T’s full suite of products.
• Use a consultative sales approach guiding customers through their options.
• Be a part of the community through events, filling online orders and making outbound calls to existing and potential customers.
• Work a schedule between 9am-9pm, including weekends.

Systems Engineer

• Serve as a subject matter expert, providing technical guidance and consultation to direct sales teams and customers on the design, customization, and implementation of complex technical products and services.
• Lead the design, development, and implementation of advanced sales solutions, continuously identifying and implementing process enhancements in collaboration with product architects and the development community.
• Ensure product integration, troubleshoot issues, support sales plans, and provide training to sales teams and customers.
• Manage deployment projects, align technical solutions with business goals, and lead technical discussions in client meetings.
• Design solutions, support sales presentations, create prototypes, maintain product knowledge, and document systems and processes.

Senior Sales System Engineer – 2-Plat

Support Engineer

• Support business customers with a wide range of requests, including billing, service changes, troubleshooting, collections, sales, and technical support for all AT&T products and services.
• Use multiple tools to resolve issues, update accounts, and handle inquiries about rate plans, devices, network coverage, returns, and more.
• Instill confidence and loyalty in customers through thoughtful listening and clear communication, utilizing your knowledge of AT&T’s products and services to effectively service and retain customers.
• Simplify and explain customer bills, rate plans, and features of AT&T’s products and services.
• Troubleshoot and resolve customer-impacting issues, including voice and data problems that span multiple networks and interdependent network elements, considering network conditions, connectivity, devices, applications, provisioning, and billing.
• Engage Tier 3 support (network and IT), third-party vendors, and suppliers as needed to resolve service faults and provide customer resolutions.
• Manage all aspects of customer accounts, including activations, service changes, credit checks, collections, and maintenance of accurate records and reports.

Technical Support Representative

• Capable of working at the highest technical level of all phases of enterprise network systems engineering
• Possess substantive knowledge of enterprise wired networks and UHF air-to-ground networks

Senior Network Design Engineer – Government

• Create meaningful connections with every customer
• Use a consultative sales approach guiding customers through their options
• Be a part of the community through events, filling online orders and making outbound calls to customers
• Work a schedule between 9am-9pm, including weekends

• Create meaningful connections with every customer through personalized sales expertise
• Utilize a consultative sales approach guiding customers through their options
• Participate in community events, fulfill online orders, and make outbound calls to existing customers
• Meet sales targets and earn commissions based on performance

Bilingual Spanish Retail Sales Consultant

Sales

• Responsible for Authorized Retail sales productivity across 20+ doors
• Develop and attain AT&T sales objectives by partnering with authorized retail district management for a geographic area
• Achieve sales objectives by innovating and creating outside growth strategies around AT&T products and services
• Drive sales results and establish target interlock for geographic area
• Implement strategic and tactical programs to grow AT&T's business inside and outside the retail walls
• Partner with Authorized Retail management to maximize efforts around door swings
• Analyze business reports to identify trends and adjust strategic and tactical programs as needed
• Assure optimization of resources to meet and/or exceed sales objectives
• Ensure training objectives and quarterly training for the district meet and exceed expectations

Lead Retail Indirect Sales

• Use a consultative sales approach guiding customers through options
• Be a part of the community through events and filling online orders
• Make outbound calls to existing and potential customers
• Work a schedule between 9am-9pm, including weekends
• Meet and exceed sales goals with provided tools, training, and coaching