AT&T

Full-stack Engineer

• Collaborate to gather and review software requirements/user stories, provide estimates, create software design specifications and collaborate with engineers/architects
• Create and execute automated test plans/strategies utilizing business requirements and collaborate with engineers/architects, clients, etc. to validate test environments, test data and test results
• Design and implement code fixes, validate outcomes against expected results and produce associated reporting
• Support applications and solve configuration and environmental issues
• Support the software deployment process
• Implement full Software Development Life Cycle (SDLC) (Plan, design, develop/modify, integrate, test and document) while developing Web Services in phases intended to support/service certificate issuance
• Plans manage and execute phased integration with (automated interfaces) with third-party applications to build network for Certificate Management System application using Web Services
• Design technical aspects of various modules and develop/code the same using AngularJS, Java, J2EE, Python, Rest, AWS, Azure cloud environments and technologies
• Create program specification and technical design documents
• Communicate the design to subordinates and supervise the work of subordinates for delivering projects on time
• Perform code reviews and design reviews

Lead Software Engineer

Manager

• Provide direction and guidance to team
• Ensure efficient and accurate handling of customer service requests
• Resolve customer issues and direct problem fixes
• Monitor performance and implement improvements
• Resolve customer concerns and analyze data

Manager – CS Mobility

• Lead the end-to-end software delivery process from design to deployment, ensuring timely and high-quality delivery of applications and services
• Oversee the development, testing, deployment, support, and maintenance phases with a strong emphasis on automation and operational efficiency
• Collaborate with product owners, stakeholders, and cross-functional teams to gather, analyze, and refine software requirements and user stories
• Provide accurate effort estimations and feasibility assessments based on technical complexity and resource availability
• Translate business requirements into technical specifications and detailed design documentation
• Work closely with engineers and architects to review and validate system designs, ensuring alignment with architectural standards and performance goals
• Participate in design reviews to evaluate hardware/software interaction, scalability, and maintainability
• Develop and maintain scalable, efficient, and secure software applications using various programming languages and frameworks
• Write clean, modular, and reusable code following best practices and coding standards
• Apply object-oriented and functional programming principles depending on the application architecture
• Apply Machine learning and GenAI in the application workflow
• Design, implement, and execute comprehensive automated test plans and strategies using business and technical requirements
• Develop robust test scripts for dynamic application security testing (DAST), interface testing, integration testing, end-to-end testing, and user acceptance testing (UAT)
• Collaborate with QA engineers, architects, and stakeholders to validate test environments, test data, and expected outcomes
• Diagnose and resolve configuration, environment, and performance-related issues in production and preproduction environments
• Perform root cause analysis (RCA) of production issues and implement sustainable code fixes and improvements
• Provide ongoing support and maintenance for deployed applications, ensuring high availability and reliability
• Support continuous integration/continuous deployment (CI/CD) pipelines and assist in automating build, test, and release processes
• Participate in release planning, version control management, and deployment to various environments
• Monitor application health and deployment outcomes to ensure stability and performance

Systems Engineer

• Contribute to the design, implementation, and ongoing optimization of secure, scalable, and resilient cloud solutions
• Design and develop tools for Azure migrations and transformation
• Migrate existing platforms and applications to Azure using native patterns
• Automate cloud-based infrastructure deployments and maintenance
• Build, manage, and maintain robust tools for deployment, monitoring, backup, and operations
• Evaluate and recommend tools, technologies, and processes for quality, performance, and cost optimization
• Focus on infrastructure scalability, security, availability, and proactive performance tuning
• Serve as an escalation point for Tier 2 and Tier 3 cloud infrastructure support
• Assist with the technical feasibility analysis of business requirements
• Design and develop solutions for Azure migrations, automation, and orchestration solutions
• Build and optimize CI/CD pipelines and program solutions using Python and Linux Shell scripting

Senior System Engineer

• Lead the response to production issues, ranging from identifying and troubleshooting problems to implementing immediate fixes.
• Ensure minimal downtime and adherence to service level agreements (SLAs).
• Build alerting, monitoring and dashboards that identify problems proactively.
• Utilize strong analytical, technical and functional skills to diagnose and resolve complex issues within production environments with a focus on immediate impact mitigation, automating recovery processes and routine maintenance tasks to improve system reliability and efficiency.
• Work with dev teams to implement long-term solutions to prevent recurrence of incidents.
• Create and maintain documentation for system architecture, configuration, deployment procedures, and troubleshooting guides.
• Develop and maintain scripts and automation tools to streamline operations, deployment processes, and repetitive tasks.
• Identify non-functional requirements such as reliability, performance, scalability, application logging for observability and acceptance criteria during design and development and ensure that these are met before moving to production.
• Monitor application performance using tools such as Dynatrace, App Dynamics and ELK.
• Identify bottlenecks and work with dev teams to optimize the performance of applications through code improvements, configuration tuning, and resource optimization.
• Define SLI/SLOs, Error Budgets, Automation focus.
• Work with dev/architect/quality engineering teams to identify and document patterns of failures as lessons learnt from incidents and follow up to implement the remediations to make the application resilient.
• Monitor system usage patterns and perform capacity planning to ensure scalability and reliability of applications and services.
• Participate in security assessments and implement security best practices to safeguard applications and data.
• Respond promptly to security incidents and vulnerabilities.
• Work with Release Management related to upcoming changes to production to identify risks and mitigate them.
• Collaborate with development teams to manage and support application releases and deployments.
• Ensure changes are rolled out in a controlled manner with minimal impact on production services.
• Proactive problem detection, trend and pattern analysis, assessment of impact of problems, functional analysis of problems.
• Provide metrics and status reports and review with leadership and stakeholder communities; establish processes surrounding metrics gathering, reporting and communication; Provide prompt visibility and status of escalated issues, incidents and outages to leadership, business partners and other key stakeholders.
• Strong verbal and written communication skills.
• Work closely with Product Development teams to ensure Knowledge Transfer related to changes to the system well in advance of change getting operationalized.
• On-call 24x7 support for agent facing applications– Home Grown J2EE apps as well as SaaS Platform apps - Salesforce, Salesforce Marketing Cloud and MuleSoft.
• Support large scale applications in production with an Engineering approach (SRE) – including Java EE apps, ERP, CRM apps in an operations capacity.
• Architect and develop web applications.
• Use observability tools including Dynatrace, App Dynamics, Splunk, ELK, MuleSoft AnyPoint, Quantum Metric, Catchpoint to create alerts, dashboards, reports, synthetic monitoring.
• Understanding and working experience with integration technologies and API Gateways, MuleSoft, WebLogic.
• Utilize Object Oriented Programming Languages - Java, J2EE technologies, JavaScript, and frameworks (Spring).
• Use automation tools and scripting languages (Python, Shell).
• Utilize containerization (Docker, Kubernetes) and cloud services (Azure).
• Employ DevOps practices and tools (CI/CD pipelines, Git, Jenkins).
• Apply network protocols, load balancing, and security principles.
• Utilize database SQL queries.
• Build Linux shell scripts on demand.

Senior System Engineering – Engineering Operations

• Design, code, test, debug and document new and existing components
• Align development teams to a shared technical direction
• Collaborate with portfolio stakeholders, Solution and Enterprise Architects
• Build high quality code following unit testing and test-driven development
• Participate in code and document reviews
• Troubleshoot code level problems quickly and efficiently
• Interpret and translate business needs to technical requirements
• Evaluate and recommend tools, technologies and processes
• Contribute to the design and architecture to enable secure, scalable and maintainable software
• Work on application delivery for Java-based high-volume/high-transaction e-commerce applications
• Build web applications using Java, Spring and REST
• Perform tuning and application monitoring
• Work on architecture and design of systems using Microservices architecture
• Utilize cloud technologies including AWS, Azure, OpenStack, Docker, Kubernetes, Ansible, Chef and Terraform.

Senior Software Engineer

• Design, develop, and maintain microservices-based applications
• Provide technical guidance on architecture, best practices, coding standards, and code reviews
• Architect microservices and define APIs for seamless integration
• Ensure proper data management, fault tolerance, and scalability in microservices design
• Implement CI/CD pipelines and automate deployment processes
• Implement DevOps best practices including version control, automated builds, automated testing, continuous integration, and deployment
• Manage and monitor application performance, availability, and security
• Utilize Jenkins, Docker, Kubernetes, and OpenShift to streamline development, testing, and deployment workflows
• Collaborate with product managers and business analysts to translate requirements into technical solutions
• Provide application support, troubleshooting, and issue resolution

QA Engineer

• Using testing techniques, design, develop, analyze test plans and strategies, write and execute test cases, and troubleshoot defects for applications.
• Determine integrated testing solutions that include cross dependencies between organizations and programs, develop data and environment strategies utilizing architectural skills and methodology to meet performance, usability, scalability, reliability and security needs.
• Responsibilities may include E2E testing which encompasses the entire customer experience including sales, ordering, provisioning, activation, billing, payment processing, and customer service.
• Oversee quality assurance processes for all products, working closely with staff to define the optimal solution for each issue that may arise and implement in-house quality procedures, standards and specifications.
• Develops automation strategies that will enhance test execution, manual test coverage and the consistency of regression testing.
• Collaborates with Program Managers, Dev leads, Architects to identifying test scenarios for large programs.
• Report defects and follow up on their closure.
• Analyze test results, report test metrics, prepare and present test reports.
• Coordinate with teams involving all phases of the Software Development Life Cycle and facilitate certification for production deployment.

Senior Quality Assurance

• Define designs and provide technical enablement of application components and subsystems for applications
• Translate the core architecture of business requirements into final technical solutions consisting of platform, network, software, and cloud
• Utilize functional, performance, and reliability analysis and engineering models and techniques
• Perform software development throughout the vertical stack
• Elaborate on the design and interfaces of specific components including defining subsystems and their interfaces, allocating responsibilities to subsystems, understanding solution deployment, and communicating requirements for interactions with solution context
• Validate technology assumptions and evaluate implementation alternatives
• Establish critical NFRs at the solution level and participate in the definition of others
• Create and enable the continuous delivery pipeline including participating in the planning, definition, and high-level design of system solutions
• Develop architectural runway in support of new business features and capabilities
• Develop, analyze, split, and realize the implementation of enablers
• Participate in project planning, system and solution demos, retrospective workshops
• Understand and assist with the architectural integration of external components, systems, and platforms

Principal System Engineer

• Responsible for translating core architecture for business requirements into final technical solution through functional, performance, and reliability analysis using engineering models and techniques
• Define designs; provide technical enablement for application components and subsystems
• Drive important design decisions for development team
• Elaborate design and interfaces for specific components
• Define subsystems and their interfaces, allocate responsibilities to subsystems
• Work with portfolio stakeholders, Solution and Enterprise Architects to develop, analyze, split, and realize implementation of enablers
• Create and support the development of responsive/adaptive web applications
• Focus on scalability, security, and availability of all applications and processes
• Build high-quality code following unit testing and test-driven and security-driven development

Lead System Engineering

• Responsible for transforming business requirements into comprehensive technical solutions by leveraging expertise in software, platforms, networks, and cloud technologies
• Leading the design, development, and integration of end-to-end systems, ensuring they meet functional, performance, and reliability standards through rigorous engineering analysis
• Translating core business and architectural requirements into final technical solutions, encompassing platforms, networks, software, and cloud services
• Defining subsystems, their interfaces, and allocating responsibilities to ensure cohesive integration and deployment
• Conducting in-depth functional, performance, and reliability assessments using advanced engineering models and software development methods across the technology stack
• Supporting application components and subsystems, ensuring they meet specifications and integrate smoothly within the overall architecture
• Guiding development teams by making critical design decisions and ensuring alignment with technical direction
• Establishing and enhancing the Continuous Delivery Pipeline by participating in planning, definition, and high-level system design
• Exploring and evaluating different implementation alternatives to optimize delivery and support rapid, reliable deployment of new features
• Planning and preparing the technical infrastructure needed for future business features and capabilities
• Developing the Architectural Runway to support ongoing innovation and scalability
• Working closely with portfolio stakeholders, solution architects, and enterprise architects to develop, analyze, and realize technical enablers
• Facilitating effective communication and coordination among teams to align with project objectives
• Engaging in project planning, system and solution demonstrations, and retrospective workshops, ensuring project milestones are met and continuous improvement practices are followed
• Understanding and assisting with the architectural integration of external components, systems, and platforms, ensuring seamless interoperability within the solution
• Designing and automating solutions for disaggregated architectures, focusing on enhanced cloud-based connectivity and network fabric elements
• Delivering modular, configuration-driven software to improve service delivery and assurance automation

Lead System Engineer

• Take the lead at the center of where it all happens; our retail stores.
• Oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology.
• Oversee all aspects involved in the daily operation of a retail store.
• From merchandising and product launches to meeting and exceeding sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services.
• Perform additional outreach and promotional activities, including off-site events as needed.
• Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Retail Store Manager

• Take the lead at the center of where it all happens – our retail stores.
• Oversee store operations, manage and develop a team.
• Ensure AT&T customers experience best-in-class services, entertainment and technology.
• Partner with a store manager to oversee all aspects involved in the daily operation of a retail store.
• Assist with merchandising and product launches to meet and exceed sales objectives.
• Ensure that customers are provided with an extraordinary experience with our products and services.
• Perform additional outreach and promotional activities, including off-site events as needed.
• Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Assistant Store Manager

Account Executive

• Create meaningful connections with every customer
• Meeting sales targets and earning your commission
• Use a consultative sales approach guiding customers through their options
• Participate in community events and make outbound calls to existing and potential customers
• Work a flexible schedule between 9am-9pm, including weekends
• Adapt to a fast-paced environment and evolving tech

Retail Sales Consultant

• Use a consultative sales approach to guide customers through their options.
• Meet sales targets and achieve commissions by utilizing AT&T’s products.
• Participate in events and make outbound calls to customers.
• Maintain a flexible schedule with monthly seniority-based schedules available.

Lead Software Engineer

Manager – CS Mobility

Lead Software Engineer

Senior System Engineer

Senior System Engineering – Engineering Operations

Senior Software Engineer

Senior Software Engineer

Senior Quality Assurance

Principal System Engineer

Lead System Engineering

Lead System Engineer

Retail Store Manager

Assistant Store Manager

Retail Sales Consultant

Part Time Retail Sales Consultant