Installation Technician

AT&T

Installation Technician at AT&T providing seamless installation of high-speed internet and voice services. Responsible for customer interaction and technical problem solving in various environments.

Posted 7/15/2026full-timeNaperville • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing high-speed broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of working independently in various environments and handling physical tasks safely and efficiently.

Highest-signal resume keywords

High-Speed Broadband InstallationWi-Fi Network ActivationValid State Driver's LicenseHigh School Diploma or GEDLadder Safety Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cable IdentificationPhysical Lifting (Up to 60 lbs)Climbing LaddersProblem SolvingFlexible Scheduling

Soft Skills

Customer ServiceInterpersonal Communication

Industry Keywords

Voice ServicesEmergency CalloutsOvertime AvailabilitySmall Space WorkAloft Work

About the role

Key responsibilities & impact

Work independently at our customer’s homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services.
Meet new people every day while solving problems and being rewarded for doing great work.
Do various tasks such as putting in a new line, climbing a ladder or simply plugging in and activating a wifi network.

Requirements

What you’ll need

Work a flexible schedule, including evenings and weekends.
Possess a valid state driver’s license.
Lift and move up-to 60 lbs – some of our ladders weigh 50-60 lbs.
Weigh less than 325 lbs., required for ladder safety.
At times work in small spaces or aloft (up to 28 ft.)
Be available for overtime, emergency callouts and holiday work.
Identify wire and cable colors.
Qualify on pre-employment assessments.
Have a High School Diploma or GED.

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories