AT&T

Account Executive

• Create meaningful connections with every customer
• Use a consultative sales approach to guide customers
• Meet sales targets and earn commission
• Be a part of the community through events and orders
• Make outbound calls to existing and potential customers
• Work in a fast-paced environment with evolving tech

Retail Sales Consultant

Architect

• Partner with Customer Care leaders to understand business priorities, operational goals, and performance challenges.
• Identify root causes of performance gaps through analysis, observations, call listening, and stakeholder engagement.
• Recommend and implement solutions that improve employee effectiveness and operational results.
• Collaborate with Learning Design and Delivery teams to develop and deploy performance solutions.
• Equip leaders with tools, insights, and strategies to strengthen coaching, accountability, and team performance.
• Utilize data, analytics, and operational metrics to identify trends, measure impact, and inform recommendations.
• Support change initiatives and reinforce adoption of new skills, behaviors, and processes.
• Share best practices and identify opportunities to drive continuous improvement across the organization.

Lead Performance Architect

Engineering Manager

• Lead transformation initiatives supporting migration from traditional AI architectures to an Agentic AI platform.
• Partner across Product, Engineering, Operations, Data Science, and vendor teams to define and execute transformation roadmaps.
• Establish scalable governance, delivery, measurement, and operationalization frameworks for Agentic AI capabilities.
• Drive adoption of new tools, processes, and operating models required to realize Agentic AI value.
• Identify opportunities to automate workflows, improve customer outcomes, reduce operational costs, and create business value through AI agents.
• Guide organizations through ambiguity as platforms, processes, and operating models evolve.
• Own end-to-end delivery of complex software initiatives from intake through deployment and optimization.
• Lead roadmap planning, dependency management, backlog prioritization, and release execution.
• Drive achievement of strategic business objectives through disciplined program management.
• Manage cross-functional delivery teams and vendor partnerships.
• Define KPI frameworks and benefit measurement methodologies.
• Analyze operational, customer, and business performance data to inform decisions.
• Translate complex analytics into actionable executive recommendations.
• Influence senior leaders and stakeholders across business and technology organizations.
• Create executive communications, governance materials, and transformation narratives.
• Build alignment across competing priorities and organizational boundaries.
• Develop adoption strategies for new AI capabilities and operating models.
• Lead organizational readiness and transformation activities.
• Champion a culture of innovation, experimentation, and continuous improvement.

Principal Software Delivery Project/Program Manager

Technician

• Work independently at customer’s homes and businesses
• Install the latest technology for high-speed broadband, Wi-Fi, and voice services
• Provide seamless installation and activation of technology
• Solve problems and assist customers with their needs

Installation Technician

• Independently install and activate state-of-the-art technology for broadband, Wi-Fi, and voice services
• Provide seamless installation and activation
• Meet new people and solve problems daily
• Manage installation tasks including climbing ladders and activating wifi networks

Customer Support

• Instill confidence and loyalty in customers through thoughtful listening and clear communication, utilizing your knowledge of AT&T’s products and services to effectively service and retain customers.
• Simplify and explain customer bills, rate plans, and features of AT&T’s products and services.
• Troubleshoot and resolve customer-impacting issues, including voice and data problems that span multiple networks and interdependent network elements, considering network conditions, connectivity, devices, applications, provisioning, and billing.
• Engage Tier 3 support (network and IT), third-party vendors, and suppliers as needed to resolve service faults and provide customer resolutions.
• Support wireless local number portability (WLNP), relocations, combined bill support, after-hours inquiries, and pre-paid service.
• Assist customers with the latest products and services, such as air cards, USB devices, AT&T-provided software and applications.
• Manage all aspects of customer accounts, including activations, service changes, credit checks, collections, and maintenance of accurate records and reports.
• Interface with other departments, distribution centers, and management to resolve order, return, inventory, and escalation issues.
• Support returns, exchanges, upgrades, accessory orders, missing order requests, and inventory management for various locations.
• Sell products and services, making personalized recommendations based on customer needs.

Call Center Customer Service Representative

• Create meaningful connections with every customer
• Use a consultative sales approach guiding customers through their options
• Meet sales targets and earn commissions based on performance
• Participate in community events and outreach
• Work a flexible schedule between 9am-9pm including weekends.

Bilingual Spanish Retail Sales Consultant

• Meet sales targets and earn commissions
• Use a consultative sales approach with customers
• Create meaningful connections with customers
• Participate in community events
• Fill online orders and make outbound calls

Bilingual Spanish, Part Time Retail Sales Consultant

• Create meaningful connections with every customer through personalized sales expertise
• Meet sales targets and earn commissions
• Use consultative sales approach on the sales floor
• Guide customers through their options
• Work a schedule between 9am-9pm, including weekends
• Participate in community events, filling online orders, and making outbound calls

• Create meaningful connections with every customer
• Use a consultative sales approach to guide customers
• Participate in community events and make outbound calls
• Work a schedule between 9am-9pm

Frontend Engineer

• Contribute as a core engineer on a small team delivering enterprise web services deployed in AWS
• Take ownership of features end-to-end, contribute to design decisions, and improve reliability and maintainability across multiple applications
• Design and implement features across the stack (API, UI, and data layer) with limited supervision; write clear technical approaches when needed
• Own services in production, deploy, monitor, troubleshoot incidents, and drive root-cause fixes to improve reliability
• Contribute to system architecture and technical direction (tradeoffs, scalability, security), and participate actively in code reviews
• Collaborate with stakeholders to refine requirements, estimate work, and deliver iteratively in an Agile environment

Web Developer, Mid-level, Government

Security Engineer

• Provide Tier 3 operational support for SailPoint IdentityIQ and ISC.
• Work closely with IAM leadership, engineering, product, security, and compliance teams.
• Partner with application onboarding teams to validate entitlement catalogs and metadata.
• Communicate operational findings and AI‑assisted insights clearly to stakeholders.
• Support peer knowledge sharing and operational consistency without people‑management responsibility.
• Execute Tier 3 production support for SailPoint IdentityIQ (IIQ) and Identity Security Cloud (ISC).
• Build and operationalize AI‑assisted tools and workflows to improve access operations, incident response, and analysis.
• Reduce manual effort and operational friction through intelligent automation and AI‑assisted decision support.
• Support stable, auditable, and scalable IAM operations in a production environment.
• Collaborate closely with IAM leadership while remaining hands‑on in production operations.

Lead Cybersecurity, IAM Operations – SailPoint IdentityIQ

• Use a consultative sales approach guiding customers through their options
• Be a part of the community through events and filling online orders
• Make outbound calls to existing and potential customers
• Work in a fast-paced environment with a flexible schedule

Part Time Retail Sales Consultant

Project Manager

• Drive End-to-End Program Delivery
• Lead complex, cross-functional initiatives from concept through execution—ensuring alignment to scope, timeline, budget, and business outcomes.
• Turn Data into Action
• Translate analytics and insights into clear strategies, prioritized roadmaps, and measurable business impact.
• Lead Cross-Functional Execution
• Act as the central connector across business and technical teams—aligning priorities, dependencies, and execution plans.
• Optimize Customer Care Operations
• Identify opportunities to improve CX, efficiency, and performance through analytics, automation, and scalable solutions.
• Own Planning & Governance
• Manage project intake, planning, resource allocation, reporting, and governance to ensure delivery excellence.
• Manage Risk & Solve Problems
• Proactively identify risks, remove blockers, and drive resolution across stakeholders and teams.
• Communicate at the Executive Level
• Deliver clear, concise updates, insights, and recommendations to senior leadership.
• Influence Without Authority
• Lead through influence—aligning diverse stakeholders and mentoring teams to drive outcomes.

Lead Project Manager – Customer Care Operations Support

Bilingual

• Take the lead at the center of where it all happens – our retail stores.
• Help oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment, and technology.
• Partner with a store manager to oversee all aspects involved in the daily operation of a retail store.
• Assist with merchandising and product launches to help meet and exceed sales objectives.
• Ensure that customers receive an extraordinary experience with our products and services.
• Provide best-in-class paid training to set you up for leadership success.
• Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Retail Sales Consultant

Lead Performance Architect

Principal Software Delivery Project/Program Manager

Installation Technician

Installation Technician

Call Center Customer Service Representative

Bilingual Spanish Retail Sales Consultant

Bilingual Spanish, Part Time Retail Sales Consultant

Retail Sales Consultant

Bilingual Spanish Retail Sales Consultant

Web Developer, Mid-level, Government

Lead Cybersecurity, IAM Operations – SailPoint IdentityIQ

Part Time Retail Sales Consultant

Lead Project Manager – Customer Care Operations Support

Bilingual Spanish Assistant Manager