Lead Cybersecurity, IAM Operations – SailPoint IdentityIQ

AT&T

Lead Cybersecurity IAM Operations focusing on SailPoint IdentityIQ as an advanced operational support role. Collaborate with IAM leadership in enhancing access operations through AI and automation.

Posted 7/15/2026full-timeCharlotte • North Carolina, Texas • 🇺🇸 United StatesSenior💰 $141,300 - $237,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong hands-on experience with SailPoint IdentityIQ and Identity Security Cloud, focusing on operational support, AI-assisted tooling, and automation to enhance IAM processes. Capable of clear communication and independent execution in audit-sensitive environments while applying analytical skills to complex production challenges.

Highest-signal resume keywords

SailPoint IdentityIQ OperationsAI-Driven Identity SecurityOperational AutomationAudit-Sensitive IAM ExperienceAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SailPoint WorkflowsIdentity Lifecycle ManagementAI Techniques ApplicationSQL Data AnalysisOperational Tooling Development

Soft Skills

Clear CommunicationIndependent ExecutionAnalytical Thinking

Tools & Technologies

SailPoint Identity Security CloudAzure Key VaultAzure Log AnalyticsAPIsAI Services

Industry Keywords

SOX ComplianceEntitlement GovernanceAccess ReviewsOperational InsightsIncident Response

Tech Stack

Tools & technologies

AzureCloudSQLVault

About the role

Key responsibilities & impact

Provide Tier 3 operational support for SailPoint IdentityIQ and ISC.
Work closely with IAM leadership, engineering, product, security, and compliance teams.
Partner with application onboarding teams to validate entitlement catalogs and metadata.
Communicate operational findings and AI‑assisted insights clearly to stakeholders.
Support peer knowledge sharing and operational consistency without people‑management responsibility.
Execute Tier 3 production support for SailPoint IdentityIQ (IIQ) and Identity Security Cloud (ISC).
Build and operationalize AI‑assisted tools and workflows to improve access operations, incident response, and analysis.
Reduce manual effort and operational friction through intelligent automation and AI‑assisted decision support.
Support stable, auditable, and scalable IAM operations in a production environment.
Collaborate closely with IAM leadership while remaining hands‑on in production operations.

Requirements

What you’ll need

Strong hands‑on SailPoint operations experience, including workflows, aggregations, identity lifecycle (JML), and troubleshooting.
Demonstrated ability to apply AI or machine‑learning techniques to operational problems (analysis, triage, automation, or decision support).
Strong analytical and problem‑solving skills, particularly in complex production environments.
Experience working in audit‑sensitive IAM environments (SOX, access reviews, entitlement governance).
Clear communication skills and the ability to execute independently with minimal oversight.
Experience with SailPoint AI‑Driven Identity Security, including SaaS‑delivered analytics for IdentityIQ and Identity Security Cloud.
Hands‑on experience configuring Access Recommendations (thumbs‑up / thumbs‑down decision recommendations) for Access certifications and Access request approvals.
Familiarity with SailPoint’s peer group analysis model used to recommend access decisions and identify outliers during certifications.
Understanding of SailPoint’s use of machine learning and LLM‑backed services within supported cloud regions to power access recommendations and identity intelligence.
Experience using LLMs or AI services to analyze SailPoint operational data such as task results, logs, workflows, audit events, or entitlement metadata.
Experience building AI‑assisted tooling for incident and failure triage, root‑cause pattern detection, runbook or SOP assistance, and operational summarization or insights.
Familiarity with guardrails that ensure AI is assistive only and does not bypass IAM governance or approval controls.
Azure operational experience (Key Vault, Log Analytics, containers, APIs).
SQL or data analysis experience for operational insight and troubleshooting.
Experience building operational tooling, scripts, or automation.
Familiarity with SOX attributes, elevated access models, and entitlement governance.

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.