Associated Wholesale Grocers

Sales

• Provide excellent customer service by supporting retailers via phone, e-mail, internal documents
• Assist in resolving Fresh Department quality issues
• Develop relationships with retailers
• Respond to daily phone, email and text requests

Senior Grocery Fresh Sales Specialist

• Selling members on new items, conversions, filling voids with proper shelf placement of all items within AWG Center Store portfolio, emphasizing AWG Brands and HGS items.
• Execute category shelf work via planogram.
• Assist with new store tagging and resets as necessary
• Execute assigned monthly focus objective work from Center store team. Includes all of Center store portfolio of new items, conversions, distribution voids, selling in promotional opportunities, pallets, shippers, etc.
• Work with brokers and vendors to accomplish assigned store resets, new stores, remodels, new equipment and shelving projects.
• Recommend category layouts and shelf allocations, focusing on AWG Brands and HGS. Provide insights and key recommendations to enhance the placement of AWG Brands and HGS items and other key center store items within planograms as customers make assortment and planogram decisions.
• Suggest products, product lines, and promotional activities, and analyze slow-moving items to encourage orders.
• Responsible for sales number within the assigned territory.
• Assist in member training of all AWG center store retail programs, emphasizing AWG Brands and HGS.
• Provide additional merchandising ideas and support opportunities (i.e.; end cap programs, supplemental ads, digital coupons, demo programs) within the Center Store portfolio.
• Complete in a timely fashion the required reporting for the territory as required by the Center Store Sales Manager.

Sales and Merchandising Representative

• Selling members on new items, conversions, filling voids with proper shelf placement of all items within AWG Center Store portfolio, emphasizing AWG Brands and HGS items.
• Execute category shelf work via planogram.
• Assist with new store tagging and resets as necessary
• Execute assigned monthly focus objective work from Center store team. Includes all of Center store portfolio of new items, conversions, distribution voids, selling promotional opportunities, pallets, shippers, etc.
• Work with brokers and vendors to accomplish assigned store resets, new stores, remodels, new equipment and shelving projects.
• Recommend category layouts and shelf allocations, focusing on AWG Brands and HGS. Provide insights and key recommendations to enhance the placement of AWG Brands and HGS items and other key center store items within planograms as customers make assortment and planogram decisions.
• Suggest products, product lines, and promotional activities, and analyze slow-moving items to encourage orders.
• Responsible for sales figures within the assigned territory.
• Assist in member training of all AWG center store retail programs, emphasizing AWG Brands and HGS.
• Provide additional merchandising ideas and support opportunities (i.e.; end cap programs, supplemental ads, digital coupons, demo programs) within the Center Store portfolio.
• Complete in a timely fashion the required reporting for the territory as required by the Center Store Sales Manager.

Application Engineer

• Monitor the health of SaaS platforms
• Manage vendor-related issues and custom integration stability
• Deliver high-quality Java/MFT patches and bug fixes
• Identify pain points and optimize system performance
• Ensure integrity of the production environment through safe deployment practices

Senior Application Support Engineer – Java/SaaS

Associate

• Support the planning, execution, administration, and reporting of promotional programs across Fresh departments.
• Process promotional deals and accruals within DemandTec and internal systems.
• Create, review, and maintain promotional and co-op funding requests.
• Ensure promotional data accuracy and compliance with established processes.
• Monitor and resolve deal exceptions, missing deals, and reporting discrepancies.
• Maintain promotional indicators and associated item setup.
• Assist with the execution of seasonal, strategic, and special promotional events.
• Create and distribute promotional sales sheets and event materials.
• Publish promotions according to established promotional calendars.
• Track event execution and promotional performance throughout the event lifecycle.
• Support merchandising teams with promotional data and event-related activities.
• Prepare reports and analyze promotional performance data.
• Support business decision making through accurate reporting and data analysis.
• Assist with promotional tracking, reconciliation, and post-event reporting.
• Communicate professionally with internal and external stakeholders.
• Support Promotions Managers and Category Managers with day-to-day administrative and analytical needs.
• Participate in special projects and cross-functional initiatives.
• Assist with order entry, uploads, and system maintenance activities.
• Provide backup support for team members as needed.
• Perform additional administrative and project-related duties to support business objectives.

Promotions Associate

Support Engineer

• Provides excellent customer service to all customers who contact AWG CSC (Customer Support Center)
• Provide documented and standard troubleshooting and resolution to customers.
• Effectively log all IT system support incidents and requests using AWG's IT ticket system (ServiceNow).
• Ensure incidents and requests are managed and updated regularly to track the resolution of the incidents and provide timely feedback to the customer.
• Understand support workflow within the IT Department and the AWG Business.
• Effectively communicates, verbally and in writing, to ensure efficient resolution of incidents.
• Collaborate with customers, business partners, and teammates to understand reported issues and provide solutions and outcomes to minimize business disruption.
• Communicate priorities to the technology organization to drive effective business solutions.
• Maintain verbal and written issue identification and status updates to customers and leadership.

IT Technical Support Agent – Level 1

Marketing

• Develop and execute RMN strategy, annual business plans, and growth roadmap.
• Own RMN sales calendar, campaign planning, pricing, inventory, and commercialization.
• Partner with CPGs, sales, category management, merchandising, and retailers to build integrated campaigns.
• Identify new revenue opportunities across onsite, offsite, in-store, digital coupon, email, loyalty, social, and eCommerce media.
• Manage campaign execution from planning through post-campaign reporting.
• Analyze campaign performance, incrementality, ROAS, and shopper insights; recommend optimization.
• Oversee budgets, billing, revenue forecasting, NDAs, contracts, and financial reporting.
• Lead RMN portal, dashboards, reporting tools, and process improvements.
• Develop sales materials, case studies, best practices, and training for internal teams and retailers.
• Represent AWG at industry events, JBPs, retailer meetings, and conferences.
• Monitor retail media trends, competitive activity, privacy requirements, and measurement standards.

Retail Marketing

Director

• Formulate and execute a multi-year modernization roadmap, aligning the transition from legacy systems to Azure/Java Spring Boot within the broader scope of organization business goals and initiatives.
• Define the architectural and technical vision for the cloud-native environment, driving the adoption of microservices, modern CI/CD patterns, and data migration strategies.
• Act as a strategic advisor to executive leadership, translating complex technical modernization milestones, risks, and dependencies into business-oriented updates.
• Direct team leaders and contributors to ensure predictable, high-quality delivery of modernized applications.
• Establish standards across the software development lifecycle (SDLC), ensuring robust testing frameworks, automated deployments, and code quality in the new Java ecosystem.
• Mitigate delivery risk by identifying technical debt, data integrity gaps, and legacy dependencies early, ensuring zero disruption to core business operations during cutovers.
• Own the operational stability and performance of transitioned applications and Azure’s cloud environment and develop teammates to recognize and resolve issues.
• Implement robust ITIL-aligned service management practices to handle incident, problem, and change management effectively across hybrid environments.
• Define and monitor strict SLAs for system uptime, application performance, and cloud resource utilization, driving a culture of continuous operational improvement.
• Manage departmental capital and operational budgets.
• Manage vendor relationships and statements of work (SOWs), effectively leveraging onshore, offshore, and third-party system integrators to maximize ROI and delivery velocity.
• Optimize total cost of ownership (TCO) in Azure, driving practices to ensure the new Java Spring Boot applications are architected for cost-efficiency.

IT Director – Modernization

Solutions Engineer

• Serve as the subject matter expert for the design, implementation, configuration, and support of cloud-based applications and vendor solutions.
• Lead testing activities, including test strategy, test plan development, script creation, and execution.
• Support and maintain cloud security controls, including encryption, access management, monitoring, and compliance requirements.
• Monitor application performance and availability, troubleshoot issues, and implement solutions that optimize reliability and cost-effectiveness.
• Conduct technical solution reviews and recommend improvements to system adoption, functionality, and overall performance.
• Support the full application lifecycle, including enhancements, upgrades, implementations, integrations, and ongoing maintenance.
• Partner with business stakeholders to understand operational needs, business challenges, and desired outcomes.
• Collaborate with technology teams and end users to configure and deliver cloud-based solutions that support business objectives.
• Communicate project priorities, risks, and recommendations to technology teams and business leaders.
• Provide timely and effective status updates, issue management, and communications to cross-functional teams and leadership.
• Assist in the evaluation, selection, implementation, and ongoing support of enterprise software solutions.
• Develop and maintain strong vendor relationships to ensure effective support, product knowledge, roadmap visibility, and issue resolution.
• Coordinate and drive resolution of application issues requiring vendor engagement.

Senior Solution Engineer

Data Engineer

• Architect/design solutions that align with industry best practices, future business/technology strategy and AWG’s approved technology stack that address the customer’s needs.
• Collaborate with customers to understand their business problems or needs and desired outcomes.
• Translates business context to technology solutions that meets organization objectives.
• Identification and recommendation of appropriate architecture/solutions, estimating the work efforts, upgrades, replacements, or decommissioning options incorporating business and technology productivity, usability, and total cost of ownership.
• Develops /maintains Industry standards, guidelines and best practices for the core domain.
• Participate in Architecture Review Board, conduct architectural and code reviews.
• Drive activities that take place during solution ideation, solution design, and solution implementation.
• Champions a structured approach to business application solutions and supports the architectural aspects of all application projects in peer IT portfolios.
• Communicates the architecture to the stakeholders, collaborates and coordinates with existing domain architects in the formalization and adoption of IT standards and procedures.
• Assist core/project team in solving key/major production support issues, define/develop and execute architecture optimizations based on the unknown/unexpected support issues.
• Serve as the subject matter expert and go-to resource for the functional domain and drive major/key support challenges to successful solutions as appropriate.
• Recommends and drive implementations of system enhancements to provide operational reliability and integration ensuring the business with consistent systems availability and quality.
• Responsible for overall system-wide resiliency, scalability, stability and operational efficiency of solutions
• Participates and contributes to the development of IT Roadmap aligning with business and IT strategy
• Development of technical visioning plan in areas of expertise considering future business needs and emerging technologies
• Strategically aligns with the organization's vision and drives leadership to transformation for a better business outcome.
• Responsible for the lifecycle of solutions, from selection, proof of concept including software currency, upgrades and/or technology retirement.
• Evaluate technology acquisitions designed to optimize feature/function for long term supportability, vendor viability and total cost of ownership.
• Responsible for assisting in the establishment of an IT Architecture practice, and the adoption of an architecture and standards methodology.
• Guide, Mentor and Lead Junior/emerging architects and developers.
• Drive resolution with technology vendors when support is needed.
• Influences change to standards when necessary.

Senior Grocery Fresh Sales Specialist

Sales and Merchandising Representative

Sales and Merchandising Representative

Senior Application Support Engineer – Java/SaaS

Promotions Associate

IT Technical Support Agent – Level 1

Retail Marketing

IT Director – Modernization

Senior Solution Engineer

Data Architect