Associated Wholesale Grocers

Manager

• Responsible for coordinating, communicating, and overseeing directives from the member’s senior management team to all AWG sales support team members
• Work with all AWG support team assigned to the member’s group to ensure the objectives of the Member store group’s senior management team are achieved
• Coordinate and oversee with the member group’s senior management team all store resets, remodels, upgrades, new store builds and acquisitions
• Responsible for making regular planned store visits/calls to support the growth of profitable sales
• Perform necessary analysis and planning to assure that goals, objectives and priorities for assigned members are established and met within time limits

Manager II, OS

Sales

• Consulting with members/owners, addressing needs and developing marketing plans, promos and programs to ensure retail sales goals and company goals are achieved within the group.
• Regularly traveling to existing stores to ensure contact with member/retailers and to ensure marketing and merchandising plans are executed at retail, to maximize sales and growth/profitability.
• Collaborating with the group Ad Coordinator to ensure ads are developed consistent with requirements of the group owners, ensuring sales are achieved as budgeted.
• Ensure communication plan with member/owners is current and follow up to ideas, suggestions and concerns are completed and action items resolved to improve service for the CO-OP and profitabilty of the member/owner are achieved.
• Responding to daily phone, email and text requests from member/owners to rectify issues and concerns related to promotional products, programs, special event planning and special requests.

District Sales Manager II

• Strategic leadership and deployment of global sanitation systems and pest control programs by developing and managing processes and procedures to support excellence in food safety hygiene practices and comply with established food safety regulations.
• Develop and drive digitization and automation of sanitation recordkeeping across divisions.
• Leverage data tools to monitor food safety analytics, identify trends and establish robust corrective/preventive action plans to improve performance metrics.
• Design and execute training programs to support strong food safety culture in alignment with AWG global programs such as cross contact, cross contamination, sanitation, pest control and food defense.
• Manage issues with non-conformances to ensure proper control, minimize losses and provide analysis to drive the elimination of future occurrences.
• Partner with internal sites to conduct in depth program reviews, support third-Party audits and generate continuous improvements in our programs and program execution at facilities.
• Provide technical and instructional support for distribution teams for food safety, sanitation, and integrated pest management programs.
• Help drive and support organization sustainability initiatives.
• Assist in product recalls and customer complaints.
• Assist with completing various projects by performing other duties as assigned to support AWG’s food safety mission and objective.
• Serve as the primary liaison to key partners, specifically collaborating closely with safety, security, category management, and operations to ensure alignment on strategic goals and execution of projects.

Food Safety Manager

Customer Support

• Manage multiple phone calls and emails daily from members while providing excellent customer service.
• Makes sure all retail member’s needs are met or exceeded, making sure customers are completely satisfied with the end result.
• Assist buyers in effective communication to retail members resolving any and all retail opportunities
• Adjusts store orders and SSO reports based on store and buyer requests as needed to ensure retail member needs are met.
• Create handbills as needed for emergency ad product, etc.
• Communicates proactively with buyers on any opportunities affecting member service level and resolving to customer satisfaction.
• Process all ads and promotional information for all ad groups.
• Accurately submits retail prebook orders daily, manage upload process, batching and verifying daily input of orders.
• Works with assigned divisions to insure timely system entry of retail and Food Show orders.

Customer Service Assistant III

• The District Sales Manager position is responsible for the success of assigned member retailers.
• This includes the primary function of developing and executing plans in conjunction with assigned members to increase same store sales, improve merchandising in stores, increase member profitability, maximize concentration of purchases through AWG to the members benefit, facilitate promotional sales events and drive member growth through expansion.
• The District Sales Manager position holds the primary responsibility to achieve sales budgets at AWG within assigned districts by providing RETAIL SALES through the use of AWG products and services.
• This position is also responsible for leading communication efforts and problem solving between AWG and its members.
• Consulting with members, addressing needs, developing plans, promotions and programs to ensure retail sales goals and company goals are achieved within the group.
• Regularly traveling to existing stores maintaining contact with members and both supporting their success and ensure marketing/merchandising plans are executed properly to maximize member sales and profitability.
• Communication and training for retail personnel on AWG policies, procedures, and new programs as they are rolled out.
• Ensuring communication with members is current, that follow up to ideas, suggestions and concerns are completed, as well as any action items to improve service from the COOP and profitability of the members are achieved.
• Responding to daily phone, email and text requests from members to rectify issues and concerns related to products, services, promotions, programs, special events and special requests.

District Sales Manager

Business Analyst

• Lead strategic analytics initiatives that uncover opportunities for growth, efficiency, and innovation.
• Partner with business leaders to proactively identify problems and develop solutions that align with strategic goals.
• Design scalable dashboards and self-service tools in Power BI for enterprise-wide use.
• Mentor and provide technical guidance to Analysts I and II, helping elevate the overall skillset of the analytics team.
• Act as a liaison between business units and IT/Data Engineering to ensure cohesive, end to end delivery of solutions.
• Facilitate cross functional working sessions, data discovery workshops, and stakeholder training sessions.
• Conduct feasibility studies for new business ideas and guide development of predictive and prescriptive models.
• Establish data governance practices and promote a data driven culture across the organization.
• Provide executive level insights and storytelling through analytics, presenting findings to senior leadership.

• Develop and execute plans with assigned member retailers to increase same store sales and profitability
• Achieve sales budgets at AWG within assigned districts by providing retail sales through AWG products and services
• Lead communication efforts and problem solving between AWG and its members; report to Director of Member Services
• Regularly travel to existing stores, maintain contact with members, support merchandising and promotional execution
• Consult with members, address needs, develop plans, promotions and programs to achieve retail sales goals
• Train retail personnel on AWG policies, procedures, and new programs
• Respond to daily phone, email and text requests from members to rectify issues related to products, services, promotions, and special events
• Collaborate with Ad Coordinators to ensure ads meet group owners' requirements and sales targets
• Coordinate with AWG specialists and Store Brands Representatives to support member operations and drive sales
• Manage regular business reviews to improve member stores’ sales and profitability
• Assist members with expansion into digital marketing and services