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Senior Solution Engineer
Associated Wholesale GrocersSr. Engineer supporting business-transformation projects at AWG.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in cloud-based application design, implementation, and support, with a strong focus on security controls and performance optimization. Proven ability to collaborate with stakeholders and technology teams to deliver effective solutions that meet business objectives.
Highest-signal resume keywords
Cloud-Based Application SupportSoftware Development Life Cycle (SDLC)Enterprise Application ImplementationSecurity Controls ManagementTechnical Solution Reviews
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cloud Security ControlsAPI IntegrationData Exchange TechnologiesAgile MethodologyWaterfall MethodologyTest Strategy DevelopmentApplication Performance MonitoringVendor ManagementTroubleshootingSystem Configuration
Soft Skills
Strong Communication SkillsCollaborationIssue ManagementStakeholder EngagementProject Prioritization
Tools & Technologies
Enterprise Resource Planning (ERP)Warehouse Management SystemsMiddlewareCloud PlatformsMonitoring Tools
Industry Keywords
GroceryRetailWholesale DistributionLogisticsManufacturingSupply Chain
Tech Stack
Tools & technologiesCloudERPSDLC
About the role
Key responsibilities & impact- Serve as the subject matter expert for the design, implementation, configuration, and support of cloud-based applications and vendor solutions.
- Lead testing activities, including test strategy, test plan development, script creation, and execution.
- Support and maintain cloud security controls, including encryption, access management, monitoring, and compliance requirements.
- Monitor application performance and availability, troubleshoot issues, and implement solutions that optimize reliability and cost-effectiveness.
- Conduct technical solution reviews and recommend improvements to system adoption, functionality, and overall performance.
- Support the full application lifecycle, including enhancements, upgrades, implementations, integrations, and ongoing maintenance.
- Partner with business stakeholders to understand operational needs, business challenges, and desired outcomes.
- Collaborate with technology teams and end users to configure and deliver cloud-based solutions that support business objectives.
- Communicate project priorities, risks, and recommendations to technology teams and business leaders.
- Provide timely and effective status updates, issue management, and communications to cross-functional teams and leadership.
- Assist in the evaluation, selection, implementation, and ongoing support of enterprise software solutions.
- Develop and maintain strong vendor relationships to ensure effective support, product knowledge, roadmap visibility, and issue resolution.
- Coordinate and drive resolution of application issues requiring vendor engagement.
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field; equivalent experience may be considered.
- Eight (8) to twelve (12) years of progressive experience supporting enterprise applications and technology solutions.
- Experience working within structured development environments utilizing code review and deployment/promotion processes.
- Strong understanding of the Software Development Life Cycle (SDLC), including requirements gathering, design, development, testing, implementation, and support using Agile and/or Waterfall methodologies.
- Experience implementing and supporting cloud-based solutions and applying cloud best practices.
- Experience supporting business operations in one or more industries, preferably grocery, retail, wholesale distribution, warehousing, logistics, manufacturing, or supply chain environments.
- Experience implementing, upgrading, or supporting enterprise applications, including ERP, payroll, warehouse management, distribution, operations, reporting, or manufacturing systems.
- Experience designing and supporting system integrations utilizing APIs, web services, middleware, and data exchange technologies.
- Experience monitoring and optimizing cloud environments to ensure performance, availability, security, and cost efficiency.
- Experience supporting security controls, including encryption, access management, auditing, and compliance activities.
- Experience leading or participating in technical solution reviews and driving adoption of technology solutions.
- Strong verbal and written communication skills, with the ability to communicate effectively with technical and non-technical audiences.
- Experience working within a multi-team Information Technology organization.
- Demonstrated success performing the responsibilities outlined above.
Benefits
Comp & perks- Medical, Dental, & Vision Insurance
- Health Savings Account
- Dependent Care Flexible Spending Account
- Paid Vacation, Holiday, and Sick Time
- 401(k) with 4% match along with 3 other contributions
- Tuition Reimbursement
- Basic & Supplemental Life and AD&D
- Employee Assistance Program
- Short-Term and Long-Term Disability
- Wellness Program
- Yearly Holiday Bonus