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Senior Solution Engineer
Associated Wholesale GrocersSr. Engineer supporting business-transformation projects at AWG.
Tech Stack
Tools & technologiesCloudERPSDLC
About the role
Key responsibilities & impact- Serve as the subject matter expert for the design, implementation, configuration, and support of cloud-based applications and vendor solutions.
- Lead testing activities, including test strategy, test plan development, script creation, and execution.
- Support and maintain cloud security controls, including encryption, access management, monitoring, and compliance requirements.
- Monitor application performance and availability, troubleshoot issues, and implement solutions that optimize reliability and cost-effectiveness.
- Conduct technical solution reviews and recommend improvements to system adoption, functionality, and overall performance.
- Support the full application lifecycle, including enhancements, upgrades, implementations, integrations, and ongoing maintenance.
- Partner with business stakeholders to understand operational needs, business challenges, and desired outcomes.
- Collaborate with technology teams and end users to configure and deliver cloud-based solutions that support business objectives.
- Communicate project priorities, risks, and recommendations to technology teams and business leaders.
- Provide timely and effective status updates, issue management, and communications to cross-functional teams and leadership.
- Assist in the evaluation, selection, implementation, and ongoing support of enterprise software solutions.
- Develop and maintain strong vendor relationships to ensure effective support, product knowledge, roadmap visibility, and issue resolution.
- Coordinate and drive resolution of application issues requiring vendor engagement.
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field; equivalent experience may be considered.
- Eight (8) to twelve (12) years of progressive experience supporting enterprise applications and technology solutions.
- Experience working within structured development environments utilizing code review and deployment/promotion processes.
- Strong understanding of the Software Development Life Cycle (SDLC), including requirements gathering, design, development, testing, implementation, and support using Agile and/or Waterfall methodologies.
- Experience implementing and supporting cloud-based solutions and applying cloud best practices.
- Experience supporting business operations in one or more industries, preferably grocery, retail, wholesale distribution, warehousing, logistics, manufacturing, or supply chain environments.
- Experience implementing, upgrading, or supporting enterprise applications, including ERP, payroll, warehouse management, distribution, operations, reporting, or manufacturing systems.
- Experience designing and supporting system integrations utilizing APIs, web services, middleware, and data exchange technologies.
- Experience monitoring and optimizing cloud environments to ensure performance, availability, security, and cost efficiency.
- Experience supporting security controls, including encryption, access management, auditing, and compliance activities.
- Experience leading or participating in technical solution reviews and driving adoption of technology solutions.
- Strong verbal and written communication skills, with the ability to communicate effectively with technical and non-technical audiences.
- Experience working within a multi-team Information Technology organization.
- Demonstrated success performing the responsibilities outlined above.
Benefits
Comp & perks- Medical, Dental, & Vision Insurance
- Health Savings Account
- Dependent Care Flexible Spending Account
- Paid Vacation, Holiday, and Sick Time
- 401(k) with 4% match along with 3 other contributions
- Tuition Reimbursement
- Basic & Supplemental Life and AD&D
- Employee Assistance Program
- Short-Term and Long-Term Disability
- Wellness Program
- Yearly Holiday Bonus
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Cloud Security ControlsAPI IntegrationData Exchange TechnologiesAgile MethodologyWaterfall MethodologyTest Strategy DevelopmentApplication Performance MonitoringVendor ManagementTroubleshootingSystem Configuration
Soft Skills
Strong Communication SkillsCollaborationIssue ManagementStakeholder EngagementProject Prioritization