Associated Bank

Financial Planning and Analysis

• Oversee and improve profitability methodologies (capital allocation, cost allocation, revenue attribution, FTP) ensuring consistency, transparency, and documentation
• Produce management financials and segment report
• Lead enterprise profitability reporting and analytics (NIM, fees, expenses, capital usage, RAROC/ROE/ROA) with clear executive insights
• Partner with Treasury to manage FTP and evaluate spreads, margin dynamics, funding mix, and rate sensitivity
• Oversee cost allocation and activity-based costing; maintain capital attribution aligned with RWA frameworks
• Deliver customer, product, and segment profitability analysis; explain results and drivers to senior leadership
• Provide decision support for pricing, new products, M&A, and strategic initiatives through scenario and stress analysis
• Integrate profitability into budgeting, forecasting, and long-range planning; enhance forward-looking models
• Maintain governance and controls, including model validation support, regulatory alignment, and methodology change management

Finance Profitability Manager, FP&A

Account Manager

• Manage and grow a portfolio of business banking relationships, ensuring strong client retention and satisfaction.
• Drive loan, deposit, and fee income growth through proactive business development and relationship management.
• Partner with internal teams to identify opportunities and deliver comprehensive banking solutions to clients.
• Analyze financial information and collaborate on credit recommendations and loan structures.
• Develop new business opportunities through referrals, centers of influence, networking, and community engagement.
• Present credit opportunities and support the loan approval process with sound recommendations.
• Monitor portfolio performance and ensure compliance with credit, risk management, and regulatory requirements.
• Refer clients to specialized banking partners to meet broader financial and business needs.

Small Business Relationship Manager, VP

Vice President

• Analyze borrower financials, property performance, and market data to evaluate new and existing loan opportunities
• Manage portfolio risk by monitoring loan performance and ensuring accurate, timely risk ratings
• Partner with Relationship Managers to support client relationships and deliver responsive service
• Prepare clear, comprehensive credit presentations and approval materials
• Ensure compliance with lending policies, regulatory guidelines, and internal procedures
• Monitor repayment activity, covenant compliance, and overall financial condition of borrowers
• Support due diligence and underwriting for new client opportunities and transactions
• Contribute to special projects and mentor junior team members as needed

VP, Portfolio Manager

Customer Support

• Respond to customer inquiries via phone and email, providing prompt, courteous, and accurate service
• Troubleshoot and resolve complex account or technical issues using available tools and resources
• Promote Associated Bank products and services that meet customers’ needs
• Mentor and train new team members to ensure consistent, high-quality service delivery
• Demonstrate professionalism and care in every customer interaction to strengthen relationships and loyalty
• Collaborate with colleagues across teams to improve processes and customer experiences
• Uphold compliance with all bank policies, procedures, and regulations

Bilingual Customer Care Representative – English, Spanish

Customer Care Representative – 2nd Shift

Procurement

• Lead end-to-end procurement operations, from intake and purchasing to contracting execution and supplier onboarding.
• Drive consistent, scalable processes that improve efficiency, service levels, and business experience.
• Oversee contracting workflows and post-award administration in partnership with Legal and Procurement Excellence.
• Manage procurement technology platforms (P2P and CLM), ensuring system reliability, data integrity, and adoption.
• Establish operational controls, SLAs, and quality standards to ensure compliance with policies and regulatory requirements.
• Improve performance through process standardization, automation, and continuous improvement initiatives.
• Partner across Strategic Sourcing, Finance, Risk, Compliance, and Technology to align operations with enterprise strategy.
• Build and lead a high-performing team with clear accountability, strong engagement, and a focus on results.

Director of Procurement Operations

• Support a dynamic Commercial/Private Banking team by providing administrative, deposit, and loan documentation support across the full client lifecycle.
• Operates in full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to Bank Secrecy Act/Anti-Money Laundering and S.A.F.E. Act requirements.
• Coordinate and manage commercial loan documentation, closings, and ongoing maintenance to ensure accuracy and regulatory compliance.
• Partner with Relationship Managers, Portfolio Managers, and Private Bankers to support portfolio administration and risk management.
• Serve as a primary liaison between clients, sales teams, operations, and external partners to resolve complex inquiries.
• Process deposit and loan account activities, including account openings, maintenance, and service requests using internal systems.
• Collect required financial documentation from clients and coordinate timely submission to Credit Operations.
• Provide administrative and sales support, including reporting, scheduling, pipeline tracking, and preparation of client materials.

Sales & Support Specialist – Community Markets

QA Engineer

• Manage and mentor a team of QA Analysts, supporting professional development, coaching, and performance management.
• Develop and drive testing strategies that align with QA Center of Excellence standards and project goals.
• Allocate QA resources across projects to ensure testing timelines and quality expectations are met.
• Partner with QA Leads, IT teams, and business stakeholders to support successful project delivery.
• Monitor project risks, testing progress, and budget impacts, taking action to resolve issues proactively.
• Identify opportunities for test automation and collaborate with Automation QA teams to improve efficiency.
• Maintain accurate defect tracking and communicate testing results to project teams and leadership.
• Ensure testing activities comply with regulatory requirements, risk standards, and internal policies.

Quality Assurance Test Lead

Risk

• Support audits and regulatory inquiries by coordinating data collection and ensuring timely, accurate responses
• Perform risk and control self-assessments, including process mapping and documentation of control gaps
• Execute control testing to evaluate the design and effectiveness of key processes
• Document testing results and maintain evidence within GRC systems
• Partner with business lines and risk teams to track issues and support remediation efforts
• Assess risks related to new products, services, or operational changes
• Analyze risk data to identify trends, root causes, and improvement opportunities
• Prepare and support risk reporting for management and governance committees

Risk Analyst

Manager

• Analyze financial statements and credit data to evaluate loan requests and recommend appropriate structures.
• Manage portfolio renewals and annual reviews, ensuring timely and accurate completion.
• Partner with Relationship Managers and internal teams to support client needs and credit inquiries.
• Monitor loan performance and proactively address risk, including past due accounts.
• Prepare and present credit recommendations for loan approval decisions.
• Maintain compliance with credit policies, procedures, and regulatory requirements.
• Support portfolio growth by strengthening existing client relationships and identifying opportunities.

Business Banking Portfolio Manager

Threat Intelligence Specialist

• Investigate system-generated alerts, referrals, and account activity to identify suspicious behavior
• Analyze customer and transaction data to detect irregular patterns and potential financial crimes
• Document findings clearly in case management systems, including detailed narratives and SAR filings when required
• Exercise sound judgment to escalate or refer high-risk accounts in accordance with procedures
• Partner with internal teams and serve as a resource on fraud and suspicious activity inquiries
• Ensure compliance with BSA/AML regulations and internal policies through accurate reporting
• Monitor trends and support reporting, metrics, and research to enhance detection strategies
• Continuously build expertise through training, tools, and industry best practices

Financial Intelligence Analyst

• Support the growth and management of commercial client relationships through credit analysis, portfolio management, and strategic partnership with Relationship Managers.
• Analyze financial statements, credit requests, and client performance to evaluate lending opportunities and risk.
• Manage portfolio administration activities while ensuring compliance with bank policies and regulatory guidelines.
• Partner with Relationship Managers to support and strengthen commercial client relationships.
• Monitor portfolio performance, repayment activity, and overall credit quality to proactively manage risk.
• Recommend loan structures and participate in the loan approval and renewal process.
• Identify and refer cross-sell opportunities across Treasury Management, Private Banking, Capital Markets, and other banking services.
• Collaborate with internal partners and credit teams to deliver responsive, high-quality client service.
• Participate in community and business activities to strengthen market presence and build professional relationships.

Portfolio Manager – Commercial Banking

• Lead fraud and payment risk oversight across ACH, debit/credit, Zelle, wires, bill pay, and digital transactions.
• Design and implement fraud risk strategies, detection rules, and control frameworks with cross-functional partners.
• Oversee risk event management, driving root cause analysis, remediation, and timely resolution.
• Evaluate new products, features, and third-party integrations to ensure strong risk controls.
• Monitor and report fraud metrics, losses, and customer impact to support decision-making.
• Collaborate with second-line partners and regulators to ensure audit readiness and compliance.
• Develop and mentor a high-performing team of analysts and specialists.

Senior Manager – First Line Risk, Payments and Fraud

• Own the risk and control environment for Commercial lending activities including originations, servicing, and collections.
• Lead risk assessments, control testing, and documentation to ensure strong operational practices.
• Oversee resolution of complaints, disputes, and errors while ensuring compliance with regulatory requirements.
• Provide advisory support on new products, services, and digital enhancements to ensure compliance and operational readiness.
• Monitor and report key risk metrics, emerging trends, and control performance to drive proactive action.
• Manage responses to audits, compliance testing, and regulatory exams, ensuring timely remediation of issues.
• Review and advise on regulatory changes, ensuring proper impact assessment and implementation.
• Promote a strong risk culture by training, coaching, and partnering with business line leadership.

Manager, First Line Lending Risk – Commercial

• Provide quality financial planning services and tailored investments and insurance advice to new and existing customers.
• Build solid and long-lasting relationships.
• Using a holistic financial planning approach, assist clients and prospects by analyzing their financial needs and objectives.
• Make appropriate recommendations, effect sales of investment and insurance products as appropriate for and requested by the client.
• Achieve objectives related to advisory business, financial planning, insurance and other key metrics as determined by the line of business.
• Nurture strong relationships with sales team members, gaining insights into complete solutions to excel in a team-selling model.
• Complete and submit transaction documentation on a timely basis, while resolving any issues promptly.
• Collaborate with banking and Wealth Management teams and bring expert knowledge of investments, insurance, economic trends, and the full range of Private Client, Investment, Bank, and Trust solutions to help clients achieve their goals.