Sales & Support Specialist – Community Markets

Associated Bank

Support a Commercial/Private Banking team by providing administrative, deposit, and loan documentation support. Ensure compliance and exceptional client experience while managing commercial loan documentation and liaising with clients.

Posted 5/28/2026full-timeRockford • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $19 - $33 per hourWebsite

About the role

Key responsibilities & impact

Support a dynamic Commercial/Private Banking team by providing administrative, deposit, and loan documentation support across the full client lifecycle.
Operates in full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to Bank Secrecy Act/Anti-Money Laundering and S.A.F.E. Act requirements.
Coordinate and manage commercial loan documentation, closings, and ongoing maintenance to ensure accuracy and regulatory compliance.
Partner with Relationship Managers, Portfolio Managers, and Private Bankers to support portfolio administration and risk management.
Serve as a primary liaison between clients, sales teams, operations, and external partners to resolve complex inquiries.
Process deposit and loan account activities, including account openings, maintenance, and service requests using internal systems.
Collect required financial documentation from clients and coordinate timely submission to Credit Operations.
Provide administrative and sales support, including reporting, scheduling, pipeline tracking, and preparation of client materials.

Requirements

What you’ll need

High School Diploma or equivalent
2+ years experience in banking or an office environment with knowledge of commercial/business banking products and loan documentation
Preferred Experience supporting Commercial or Private Banking teams
Strong understanding of regulatory and compliance requirements

Benefits

Comp & perks

Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
Personal banking, loan, investment and insurance benefits.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

loan documentationdeposit processingaccount maintenancefinancial documentation collectionpipeline trackingreportingscheduling

Soft Skills

administrative supportcommunicationproblem-solvingcollaborationclient liaison

Certifications

High School Diploma