AssistRx

Data Analyst

• Partner with business stakeholders to gather, clarify, and document reporting and analytics requirements.
• Work closely with BI Developers, BI Architects, Data Architects, and Data Engineers to translate business needs into technical specifications.
• Understand where data resides across source systems, data warehouses, semantic layers, and BI tools.
• Analyze ETL/ELT processes, data flows, transformations, and dependencies to support BI solution design.
• Document source-to-target mappings, business rules, metric definitions, filter logic, report logic, and reporting assumptions.
• Create clear, development-ready user stories, tickets, acceptance criteria, and supporting documentation for technical teams.
• Support backlog refinement, sprint planning, testing, and release coordination for BI and analytics work.
• Validate reporting outputs against source data, business rules, requirements, and expected results.
• Investigate data discrepancies, reporting defects, and gaps between business expectations and technical implementation.
• Coordinate across BI, data architecture, data engineering, and business teams to resolve issues and drive delivery.
• Support standardization of BI requirements, documentation practices, reusable reporting patterns, and intake processes.
• Assist with user acceptance testing and production validation for new or enhanced dashboards, reports, datasets, and semantic models.
• Communicate technical concepts clearly to non-technical stakeholders and communicate business context clearly to technical teams.
• Identify opportunities to improve reporting processes, data usability, development handoffs, and operational efficiency.

Data Analyst, BI Architecture, Client Facing Experience

Pharmacist

• Oversee dispensing of prescriptions
• Receiving physician prescription orders and evaluation for appropriate dosage, potential drug interactions, route of administration
• Supervise Pharmacy Technicians
• Communicate with physician offices, patients, and call center staff
• Provide patient counseling, education and monitoring for Rx products and exercise good pharmacy practice
• Special Projects as business needs require
• Perform other duties and responsibilities as assigned
• Data verification for prescription accuracy and compliance
• Outbound and inbound calls to providers for clarifications or additional clinical information
• Patient consults to address medication questions and provide guidance
• File adverse events and document appropriately per regulatory requirements

• The Data Analyst is responsible for supporting business intelligence and analytics delivery by partnering with BI Developers, BI Architects, Data Architects, Data Engineers, and business stakeholders to translate business needs into clear, development-ready requirements.
• This role supports the delivery of reporting and analytics solutions by understanding where data resides, how it moves through ETL/ELT processes, how it is modeled for reporting, and how business requirements should be documented for technical delivery.
• The Data Analyst serves as a liaison between business users and technical teams, helping define report requirements, clarify data logic, document source-to-target mappings, create development-ready tickets, support testing, and ensure BI solutions align with enterprise data standards and architecture patterns.

Data Analyst – Business Intelligence

Sales

• Developing reports and analytics using data from data warehouse and Salesforce using Excel, SQL, Tableau, and other reporting/analytics tools.
• Provide consultative insights:
• Analyze data to identify patterns and trends over time
• Compare data from different categories to identify relationships or correlations
• Applying statistical analysis to identify patterns and relationships in the data
• Provide context and explanations for the data by using visualizations and narrative descriptions
• Identify outliers or anomalies in the data and investigate their causes.
• Review and QA data/report before it is provided to the client (internal/external).
• Communicates directly with customer on data needs and key deadlines.
• Researches and identifies data quality issues.
• Manage ongoing, incoming partner requests and questions regarding data specifications.
• Configures mapping tools to support translation from source data to desired format. Includes testing of tool and providing clear documentation to internal resources and customer.
• Act as resident expert for data requirements/specifications internally and for the client as needed.
• Remain informed and up to speed with ongoing changes and evolution of assigned program data specs.
• Lead client/partner web-based trainings regarding data specifications and requirements.

Data Insight Analyst – SQL, Salesforce, Power BI, Healthcare Experience

Full-stack Engineer

• Design, develop, test, deploy, maintain, and improve software web applications using an Agile based framework.
• Drive the execution and delivery of features by collaborating with cross-functional teams, architects, product owners, and developers.
• Support software development project priorities, deadlines, and deliverables.
• Gather requirement from business analysts, participate in backlog grooming, and add technical details in each story.
• Maintain a microservice architecture and platform-based development.
• Lead the technical operations team of Software Engineers.
• Resolve customer solution software application products' critical technical issues.
• Provide maintenance to the solutions, fix bugs, and implement minor software application enhancements.
• Ensure software applications function properly through software maintenance and upgrade testing.

Senior Software Engineer

Product Marketing

• - Develop and own comprehensive go-to-market strategies for AssistRx’s patient-support and specialty-pharma solutions, including product positioning, messaging architecture, and enhancement and launch planning
• - Lead cross-functional product launch planning and execution, coordinating timelines, deliverables, and launch readiness across Product, Sales, Client Success, and Operations
• - Define and maintain buyer personas and customer journey maps to inform product positioning and campaign strategy
• - Analyze competitive landscape, customer insights, and emerging market trends to inform positioning and identify whitespace opportunities that drive differentiation
• - Partner with Health Policy Analyst on regulatory, payer, and market access trends in specialty pharmacy and patient-support services to ensure messaging reflects current market dynamics
• - Working with the Proposals and Sales Enablement team, leverage win/loss analyses for actionable recommendations for Sales, Product, and leadership
• - Build and maintain a robust sales enablement library, including decks, collateral, battle cards, and product narratives to empower the commercial team with differentiated, audience-specific messaging
• - Develop and deliver training programs that increase the commercial team’s product fluency and confidence in positioning AssistRx solutions
• - Partner with Sales and Business Development leadership to align enablement programs with pipeline development goals and client engagement strategies
• - Partner with Marketing and Communications to develop integrated, high-impact content programs, including white papers, case studies, solution briefs, landing pages, videos, and thought-leadership campaigns that support demand generation and brand authority
• - Ensure all product marketing content and messaging meets compliance and regulatory standards within healthcare and pharmaceutical environments
• - Oversee messaging frameworks and brand voice guidelines for AssistRx solutions to ensure consistency and clarity across all market-facing materials
• - Serve as a critical marketing liaison to Product Management, translating roadmap priorities into market-ready narratives and ensuring customer and competitive insights inform product decisions
• - Lead cross-functional alignment across Product, Sales, Client Success, and Data & Reporting teams, driving shared understanding of market positioning and commercial priorities
• - Influence without direct authority across senior stakeholders, advocating for customer-centric positioning and evidence-based marketing investments
• - Establish and track KPIs to evaluate product marketing effectiveness, including adoption metrics, sales enablement utilization, pipeline influence, and campaign ROI
• - Leverage CRM, marketing automation, and analytics platforms to generate insights that optimize go-to-market execution and demonstrate marketing’s commercial impact
• - Manage agency relationships and external partners supporting product marketing deliverables, ensuring quality execution, on-time delivery, and return on investment
• - Manage project timelines, budgets, and resource allocation to ensure efficient delivery of product marketing programs in alignment with organizational priorities
• - Mentor and guide marketing team members supporting product marketing initiatives, fostering a culture of accountability, curiosity, and continuous improvement
• - Support executive communications and thought leadership initiatives that elevate AssistRx’s visibility and authority within the specialty pharmacy and healthcare technology space

Senior Manager, Product Marketing

Communications

• Research, write and produce a wide range of marketing content, including case studies, white papers, blog posts, email campaigns, newsletters and digital marketing assets, in alignment with AP Style and corporate brand guidelines.
• Support the development and maintenance of an editorial content calendar, ensuring consistent and timely publication across channels.
• Collaborate with internal subject matter experts to develop accurate, compelling and audience-appropriate content.
• Ensure all content is reviewed and approved through the appropriate workflow and adheres to brand voice guidelines.
• Coordinate the successful communication of organizational initiatives and projects to stakeholders.
• Manage day-to-day social media activity across platforms (primarily LinkedIn), including content creation, scheduling and community engagement.
• Support the development of social media strategies and campaigns in alignment with marketing objectives.
• Monitor social media performance, compile reports and share insights and recommendations with the manager.
• Execute website content updates via WordPress, coordinating with internal stakeholders to keep content current and accurate.
• Apply SEO best practices to new and existing website content.
• Flag and escalate website issues or opportunities to the manager as needed.
• Support conference and event logistics, including preparation of presentation materials, booth assets and pre- and post-event communications.
• Support organization's presence at industry events, including displays, collateral development and overall event coordination.
• Research industry trends and assist in drafting thought leadership content, including articles and speaking proposals.
• Coordinate with internal stakeholders to gather technical insights and translate them into accessible marketing content.
• Build, test and deploy email marketing campaigns using HubSpot.
• Support the setup and maintenance of marketing automation workflows and nurture programs.
• Track and analyze campaign performance metrics; provide regular reporting to support data-driven decision-making.
• Plan, edit and write content for internal communications channels, including SharePoint, staff emails, internal presentation decks and newsletters.
• Provide support for internal events, including client meetings, by coordinating cross-functional teams.

Marketing and Communications Specialist

Content Writer

• Translating solutions into effective business proposals tailored to prospects’ unique needs
• Analyzing various business products and services and applying their capabilities/functionality to the proposal story
• Supporting with growth to leading the proposal development process, from kickoff to brainstorm sessions to RFP defense meetings
• Applying layout and other desktop publishing skills, such as PowerPoint and Word
• Strong proofing and editing abilities to edit content for conciseness and consistency
• Ability to research and write to complex topics
• Maintaining content repository
• Adhering to stringent proposal schedule deadlines
• Understanding proposal databases
• Performs other related duties as assigned by management

RFP/Proposal Writer

Vice President

• Lead, mentor, and develop a team of three Data Scientists; this is a player-coach role — the expectation is sustained personal analytical output alongside team management responsibilities
• Own end-to-end delivery of program analytics for assigned pharmaceutical manufacturer clients, including quarterly business review (QBR) preparation, ad hoc analyses, and ongoing insight production
• Serve as the primary analytical point of contact for senior client stakeholders; present findings to market access leaders, patient services teams, and executive sponsors
• Define and maintain a standardized KPI framework for hub program performance spanning six key pre-defined families
• Translate analytical findings into executive summaries, trend narratives, and operational recommendations formatted for manufacturer client audiences

Vice President – Healthcare Data Insights

Analyst

• Process employee lifecycle transactions, including hires, terminations, promotions, transfers, compensation changes, and other status updates in ADP.
• Maintain data accuracy and ensure compliance with organizational policies, audit requirements, and regulatory standards.
• Prepare, validate, and distribute recurring and ad‑hoc HR reports and data extracts.
• Support system upgrades, enhancements, and implementation activities, including testing and documentation.
• Troubleshoot HRIS issues, escalate technical problems, and collaborate with the Manager, HRIS & Reporting on solutions.
• Assist with onboarding and offboarding workflows to ensure a seamless employee experience.
• Conduct data audits and participate in data cleanup and process improvement initiatives.
• Provide end‑user support and training for HR and business partners on ADP functionality and best practices.

Compensation Analyst, HRIS

Data Scientist

• Design and execute ad hoc and recurring analyses for ITA client engagements, covering six defined families of KPIs
• Build and maintain analytical models within the six KPI families — from patient outcomes through data quality — ensuring consistent definitions, reproducible methodology, and appropriate statistical rigor
• Develop cohort analyses, funnel decompositions, survival curves, regression models, and distribution-based performance metrics that surface actionable insights within program data
• Identify trends, anomalies, and comparative performance differentials across programs, payors, geographies, and time periods; frame findings as hypotheses with supporting evidence
• Contribute to quarterly business review (QBR) preparation, including data pulls, visualization development, and narrative drafting under the direction of the Director / VP
• Produce clean, client-ready analytical exhibits — charts, tables, and written summaries — formatted for manufacturer audiences including market access leadership and patient services teams
• Participate in select client meetings as a technical resource; communicate methodology and findings clearly to non-technical stakeholders
• Define analytical specifications and prototype outputs for validated insights; partner with the dedicated BI and report development team to translate ITA analytical work into productized ThoughtSpot and Power BI dashboards — ITA owns the logic, acceptance criteria, and narrative framing; the report development team handles production build
• Maintain clear documentation of analytical methodologies, data transformations, and code to support reproducibility and team knowledge management
• Surface upstream data quality issues that affect insight reliability; partner with data governance teams on remediation
• Contribute to the evolution of the ITA analytical framework as new client engagements reveal novel questions and additional KPI families emerge
• Stay current on emerging methods in healthcare analytics, specialty pharmacy data, and applied machine learning relevant to program performance and patient journey analysis

Data Scientist – Healthcare

Business Intelligence Analyst

• Interacts with product leaders to understand the vision and direction of analytics product line.
• Designs, develops, and supports interactive dashboards and reports that align with product vision.
• Recommends dashboards per Tableau (or other BI tool) visualization features.
• Draws upon full range of BI platform technologies to design and implement proof of concept solutions and create advanced BI visualizations.
• Performs acceptance testing of new reports, programs, and models.
• Documents business requirements and methods used to generate work output.
• Drives analytic innovation and best practices.
• Performs other related duties as assigned by management.

BI Developer

Director

• Lead, mentor, and develop a team of three Data Scientists; this is a player-coach role — the expectation is sustained personal analytical output alongside team management responsibilities
• Set and maintain analytical standards, review team work product, and allocate capacity across concurrent client engagements
• Contribute to hiring, onboarding, and capability development as the function scales
• Own end-to-end delivery of program analytics for assigned pharmaceutical manufacturer clients, including quarterly business review (QBR) preparation, ad hoc analyses, and ongoing insight production
• Serve as the primary analytical point of contact for senior client stakeholders; present findings to market access leaders, patient services teams, and executive sponsors
• Partner with the Commercial team on analytical content for renewals, new business proposals, and strategic account planning
• Define and maintain a standardized KPI framework for hub program performance spanning six key pre-defined families
• Lead proactive, hypothesis-driven analysis across patient throughput, stage conversion rates, payor dynamics, HCP-level behavior patterns, adherence trajectories, and financial program utilization
• Translate analytical findings into executive summaries, trend narratives, and operational recommendations formatted for manufacturer client audiences
• Collaborate with data engineering, Master Data Management (MDM), and BI architecture teams to define data requirements and ensure the analytical inputs underlying ITA are reliable, consistently defined, and properly governed
• Guide the progressive migration of validated ad hoc analyses into productized ThoughtSpot dashboards, contributing to the company’s long-term self-service analytics strategy
• Identify and help resolve upstream data quality and governance issues that affect insight reliability
• Support the commercial positioning of the ITA capability in coordination with Business Development leadership, including input to RFP responses, pricing discussions, and go-to-market materials
• Contribute to defining the ITA product roadmap — the progression from ad hoc delivery to a scalable, monetizable analytics offering.

Director / VP, Insights to Action

• Support healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues.
• Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures.
• Conduct benefit investigations for patients by making outbound phone calls to payers to verify patient insurance benefit information.
• Verify patient specific benefits and document specifics including coverage, cost share and access/provider options.
• Identify any coverage restrictions and details on how to expedite patient access.
• Document and initiate prior authorization process and claims appeals.
• Report any reimbursement trends or delays in coverage to management.
• Act as a liaison for field representatives, health care providers and patients.

Patient Access Specialist – Specialty Pharmacy

• AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility, and outcomes.
• The purpose of the Supervisor, Patient Services is to supervise and manage the intake teams who triage calls, facilitate the enrollment process, and conduct benefits investigation.
• The Supervisor plans and implements operational service center strategies; improving systems and processes; meeting and exceeding quality goals; establishing relationships with business partners; and provide development and management support of associates.
• Establish, monitor, analyze and report on KPI’s related to effective patient access processes and initiatives.
• Selects, hires, leads and develops departmental associates; provides training, feedback and development opportunities; coaches associates to ensure their success; manages performance.
• Collaborates with call center management staff to execute programs to facilitate conversion, compliance and adherence.
• Coordinate and manage special projects which will frequently be cross-functional in nature.
• Presents to external audiences (primarily healthcare providers and insurers).