Senior Director, Account Management

AssistRx

Senior Director managing client relationships in a remote role at a technology solutions firm in Orlando. Overseeing account management activities and driving revenue growth for pharmaceutical clients.

Posted 7/13/2026full-timeRemote • Florida • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client relationship management, financial oversight, and business development skills within the healthcare communications sector. Capable of leading interdisciplinary teams, managing performance evaluations, and facilitating effective communication across departments.

Highest-signal resume keywords

Client Relationship ManagementBusiness Development SkillsFinancial MonitoringTeam LeadershipHealthcare Communications Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

BudgetingFinancial ReconciliationProposal WritingPresentation SkillsScientific Concept Understanding

Soft Skills

Communication SkillsConflict ResolutionPerformance Evaluation

Tools & Technologies

WordExcelPowerPointInternet

Industry Keywords

Medical CommunicationsHealthcare AdvertisingInterdisciplinary Team InvolvementMarketing Objectives

About the role

Key responsibilities & impact

- Establish and maintain strong relationships with client(s) and stakeholders
- Ensure client expectations are met or exceeded on all levels by maintaining ongoing communication (written and verbal) with client and account team members and troubleshooting problems/issues as necessary.
- Establish and maintain a thorough knowledge of client organizations, products, disease states, and marketing objectives.
- Oversee budgeting, financial monitoring, and reconciliation of individual projects.
- Pursue and acquire new business within current accounts by writing proposals, developing new business presentations, and regular on site client meetings.
- Achieve or overachieve revenue for a given year for each account.
- Hire, train, establish individualized career development plans, provide ongoing feedback, and conduct performance evaluations with direct reports.
- Update senior management on account team activity, new business opportunities, financial analyses and projections.
- Assign and manage account team workload.
- Work with department managers to identify and manage internal and external resources.
- Facilitate conflict resolution within and between departments or between account team members.
- Participate and/or lead team meetings.
- Adhere to all AssistRx policies and procedures.
**Direct Reports may include: **
Senior Account Manager, Account Manager, Associate Account Manager

Requirements

What you’ll need

- Minimum 7+ year’s relevant job experience, including management responsibilities, interdisciplinary team involvement, marketing and/or communications within a professional agency setting is required.
- Management experience in a medical communications company or healthcare advertising agency is preferred.
- The ability to quickly grasp and retain scientific and technical concepts is required. Word, Excel, PowerPoint, Internet, strong presentation skills and business development skills are also required.
**Education:**
A bachelor’s degree is required. An advanced is plus, especially in healthcare field.

Benefits

Comp & perks

- Supportive, progressive, fast-paced environment
- Competitive pay structure
- Matching 401(k) with immediate vesting
- Medical, dental, vision, life, & short-term disability insurance
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire