Bilingual Call Center Registered Nurse, English/Spanish

AssistRx

Bilingual RN providing clinical call center services and patient education. Join AssistRx to support access to essential medications with technology-driven solutions.

Posted 7/10/2026full-timeMaitland • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

- Provide education on the product and the self-administration technique according to the call scripts provided by the manufacturer and the guardrails established by the manufacturer
- Receive inbound phone calls and make outbound phone calls to patients
- Support patients through injection training and education by setting proper expectations of treatment
- Provide education and training to healthcare providers if designated by the program
- Document all inbound and outbound calls and other activities within the program database
- Other tasks as necessary

Requirements

What you’ll need

**Education required:**
· Registered Nurse (BSN or RN); valid nursing license in Florida
**Education preferred:**
· BSN
**Years of experience required:**
· 2 years nursing experience combined with at least 3 years of other clinical experience.
**Specific type of experience required:**
· Computer literacy and good keyboard skills
· Knowledge of Microsoft Word Products a plus

Benefits

Comp & perks

- Competitive pay structure,
- Matching 401(k) with immediate vesting,
- Medical, dental, vision, life, & short-term disability insurance,

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Patient EducationInjection TrainingClinical ExperienceDocumentation SkillsKeyboard Skills

Soft Skills

Communication SkillsInterpersonal Skills

Certifications

Valid Nursing License in Florida