Patient Access Specialist

AssistRx

Patient Access Specialist facilitating healthcare access through technology and analytics. Working directly with providers and payers to ensure medication availability and manage coverage issues.

Posted 7/9/2026full-timeOverland Park • Kansas • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in benefit investigations, including Buy & Bill and Major Medical & Pharmacy Benefit Coverage, while ensuring compliance with organizational standards. Proficient in navigating reimbursement barriers and effectively communicating with healthcare providers.

Highest-signal resume keywords

Benefit InvestigationBuy & BillMajor Medical CoveragePharmacy Benefit CoverageSalesforce Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance Coverage AnalysisPrior Authorization ProcessClaims AppealsReimbursement Trends ReportingPatient Benefit Verification

Soft Skills

Excellent Verbal CommunicationStrong Grammar Skills

Tools & Technologies

Salesforce

Industry Keywords

Healthcare ProvidersPatient AccessCost ShareCoverage RestrictionsInsurance Benefit Information

About the role

Key responsibilities & impact

Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures; in a manner that provides the best level of service and quality
Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers
Verify patient specific benefits and document specifics including coverage, cost share and access/provider options
Identify any coverage restrictions and details on how to expedite patient access
Document and initiate prior authorization process and claims appeals
Report any reimbursement trends or delays in coverage to management

Requirements

What you’ll need

In-depth understanding and experience with Buy & Bill, Major Medical & Pharmacy Benefit Coverage.
2 to 5 years of benefit investigation involving the analysis and interpretation of insurance coverage
3 to 5 years of experience interacting with healthcare providers in regard to health insurance plan requirements
Excellent verbal communication skills and grammar
Computer literacy/competence
Salesforce system experience preferred

Benefits

Comp & perks

Supportive, progressive, fast-paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Medical, dental, vision, life, & short-term disability insurance