Assist World

Customer Support

• Answer inbound customer calls during after-hours operations
• Make outbound calls as needed (follow-ups, confirmations, etc.)
• Schedule service appointments accurately using company systems
• Provide clear, professional, and courteous communication with customers
• Ensure all customer interactions are properly logged and documented

Customer Service Representative – After-Hours

Executive Assistant

• Manage and track key administrative tasks, including contracts and documentation
• Conduct research and build targeted contact lists (e.g., healthcare facilities and decision-makers)
• Perform outreach via phone and email to introduce services and support business development efforts
• Assist with social media management and basic marketing activities
• Organize workflows and provide daily task tracking and follow-ups
• Support scheduling, coordination, and general executive assistant duties
• Help prioritize tasks and ensure key deadlines are met

Executive Assistant – Admin, Outreach & Marketing

Account Manager

• Handle inbound calls with influencers who have expressed interest in the affiliate program
• Lead 15-minute discovery/sales calls to convert influencers into partners
• Clearly communicate the value of the SwipeHealth affiliate program
• Overcome objections and confidently close influencers on joining
• Manage relationships with onboarded influencers
• Monitor performance and ensure influencers meet posting and campaign requirements
• Provide guidance and support to help influencers succeed
• Maintain regular communication to keep engagement high
• Track influencer activity and campaign performance
• Identify underperformance and proactively address it
• Ensure influencers are aligned with brand expectations and deliverables
• Act as the main point of contact for influencers
• Ensure a smooth onboarding and ongoing experience
• Collaborate with internal teams as needed to improve processes and results

Influencer Marketing Manager – Sales & Account Management

Administrative Assistant

• Track project timelines, deadlines, and deliverables
• Ensure reports, invoices, and submissions are completed on time
• Assist with internal coordination across multiple projects
• Manage emails, scheduling, and general correspondence
• Communicate with clients, suppliers, and partners professionally
• Handle day-to-day operational tasks and follow-ups
• Support with routine bookkeeping tasks (data entry, tracking expenses, etc.)
• Assist with organising financial data across projects
• Maintain accurate records in line with internal processes

Customer Service Representative – After-Hours

Executive Assistant – Admin, Outreach & Marketing

Influencer Marketing Manager – Sales & Account Management

Project Management, Administrative Assistant – Light Bookkeeping Focus