Aspire Software

Director

• Achieve sustainable business growth by positioning the company strategically within its markets and aligning operations with long-term objectives.
• Deliver measurable improvements in scalability, efficiency, and operational excellence across the business.
• Drive consistent revenue growth through effective market expansion, cross-selling, and customer-focused strategies.
• Ensure customer satisfaction and loyalty remain strong, supporting high retention and advocacy.
• Maintain clear, market-aligned product strategies and roadmaps that balance innovation with stability, supporting both new customer acquisition and retention.
• Foster an environment of innovation and technology adoption, challenging the status quo and leveraging emerging tools (including AI) to improve products, services, and operations.
• Own full P&L responsibility, ensuring revenue growth, profitability, financial discipline, and long-term resilience.
• Translate deep financial insight into strategic and operational decisions that maximize value creation.
• Meet or exceed key performance metrics including revenue, EBITDA, ROI, and customer retention.
• Optimize capital allocation and ensure predictable financial performance across monthly, quarterly, and annual periods.
• Build and sustain high-performing teams capable of delivering exceptional results across all functions.
• Create a culture of accountability, innovation, and continuous improvement that enhances both individual and organizational performance.
• Inspire, motivate, and develop teams to achieve ambitious milestones and exceed expectations.
• Lead confidently through change, simplifying complexity, removing roadblocks, and executing strategies that deliver long-term business success.
• Represent Tag Software Group leadership values by demonstrating humility, empathy, strategic judgment, and an entrepreneurial mindset in all decisions.

Managing Director – North America

Full-stack Engineer

• Writes code that adheres to Alliance’s principles of code readability and follows established standards
• Contributes to technical designs and attends design meetings as needed
• Develops and updates coding standards and practices
• Researches and applies findings to own code
• Evaluates, assesses, and corrects bugs with minimal to no oversight
• Uses tools as developed in applicable environments
• Troubleshoots issues reported related to previously assigned or non-complex items
• Performs complex coding and debugging of applications
• Writes instructions, manuals, and creates documentation for end-users when necessary
• Participates in code reviews and pull requests within and across teams, ensuring work adheres to established standards and practices
• Contributes to team objectives

Software Developer II

Account Executive

• Manage the end-to-end sales process, from lead generation to signed agreement.
• Identify and prospect new restaurant customers across your geography through outbound outreach, networking, and on-site visits.
• Conduct in-person meetings and product demos to understand customer needs and position Sadie’s value.
• Collaborate with internal teams to ensure a smooth handoff from sales to onboarding and customer success.
• Maintain accurate pipeline data and forecasting in the CRM.
• Represent Sadie at local industry events, restaurant meetups, and trade shows.
• Consistently achieve and exceed monthly and quarterly sales targets.

Account Executive – Restaurant

Account Executive, Restaurant

• Manage the end-to-end sales process, from lead generation to signed agreement.
• Identify and prospect new restaurant customers across your geography through outbound outreach, networking, and on-site visits.
• Conduct in-person meetings and product demos to understand customer needs and position Sadie’s value.
• Collaborate with internal teams to ensure a smooth handoff from sales to onboarding and customer success.
• Maintain accurate pipeline data and forecasting in the CRM.
• Represent Sadie at local industry events, restaurant meetups, and trade shows.
• Consistently achieve and exceed monthly and quarterly sales targets.

Customer Success Manager

• Lead onboarding for new healthcare practices from implementation through successful adoption
• Deliver training sessions and guide users on how to get the most value from Marea
• Set expectations, answer questions, and ensure customers feel confident using the platform
• Monitor customer engagement and proactively support practices that may need additional assistance
• Serve as the primary point of contact for customer questions, issues, and requests
• Build trusted relationships with practice owners, managers, and staff
• Troubleshoot issues and coordinate with internal teams to ensure timely resolution
• Maintain clear documentation of customer interactions, feedback, and support activities
• Create scalable onboarding and support resources, including guides, templates, and workflows
• Identify customer trends, challenges, and opportunities for improvement
• Share customer feedback and product insights with internal teams
• Help improve customer retention, satisfaction, and long-term adoption of the platform

Artificial Intelligence

• Embed with portfolio businesses to identify, scope, and build AI-powered solutions to high-value problems.
• Design and build **RAG (retrieval-augmented generation) pipelines** and **agentic systems** that integrate with each business's data and workflows.
• Integrate large language models via APIs (**Anthropic Claude, OpenAI / GPT**, and others) into production applications.
• Use AI-native development tools (**Cursor, Claude, Windsurf**) and automation platforms (**n8n** and similar) to build and ship quickly.
• Take projects from problem framing through to deployed, maintainable software.
• Move fluidly between business domains, ramping up fast on unfamiliar industries and codebases.

Forward Deployed Engineer, AI

Financial Planning and Analysis

• Manage customer invoicing processes accurately and on time
• Monitor accounts receivable
• Drive dunning and debt collection activities
• Collaborate with sales and operations teams to ensure billing accuracy
• Ensure daily accounting maintenance and reliability of records
• Oversee supplier payments and expense management
• Manage tax filings (VAT and other legal obligations)
• Handle filing of year-end financial statements with authorities — France and Belgium
• Ensure compliance with French and Belgian accounting standards
• Prepare monthly financial reporting and reconciliations
• Contribute to budgeting activities and financial analysis
• Maintain strong internal controls and data integrity
• Able to take full ownership of the general ledger (compliance, setup, accuracy) and financial operations
• Identify opportunities to optimize and simplify financial processes
• Participate in implementing new workflows and policies
• Evaluate and deploy new tools as needed
• Promote automation, efficiency and best practices

Finance Manager

Accountant

• Execute month-end and quarter-end close activities in NetSuite
• Prepare and post journal entries, accruals, and adjustments
• Perform balance sheet and income statement reconciliations
• Maintain and reconcile deferred revenue and revenue recognition schedules in accordance with ASC 606
• Support subscription billing and revenue workflows (SaaS)
• Prepare internal financial reports and variance analyses
• Maintain fixed asset, prepaid, and amortization schedules
• Assist with external audits, tax filings, and SOX-related requests
• Ensure compliance with U.S. GAAP and internal controls
• Automate manual workflows
• Identify and implement process improvements within NetSuite
• Manage and support accounts receivable and collections efforts, including:
• Monitoring aging reports and past-due balances
• Following up with customers on overdue invoices in a professional manner
• Partnering with Sales, Customer Success, and Billing to resolve disputes
• Ensuring accurate application of cash receipts in NetSuite

Senior Staff Accountant

Software Engineer

• Build and maintain clinical trials for customers
• Collaborate with customers and internal resources to create accurate, complete and fully functional clinical trials.
• Document study build requirements, changes, and overall project tasks and timelines.
• Test clinical trials developed to ensure accuracy prior to moving into Quality Assurance.
• Execute mid study change requests to ensure project workflow is timely and accurate.
• Maintain study fixes for all clinical trials based on Technical Support Services escalation processes.
• Participate in Customer and Management meetings as needed.
• Oversees Clinical Development as needed to resolve technical issues.
• Troubleshoot incidents escalated to Clinical Development following Customer Care escalation processes.
• Estimate and assign project tasks to ensure workload is properly managed and distributed across the team.
• Work with stakeholders and customers to create and map requirement and convert them to report.
• Ability to identify and map data and create new reports using SQL queries.
• Develop software in compliance with industry regulations such as 21 CFR Part 11.

Senior Clinical Developer

Controller

• Partner with the Managing Director and functional leaders to support commercial and operational decision-making
• Translate financial results into actionable insights, identifying trends, risks, and opportunities
• Build and manage monthly, quarterly, and annual forecasts, budgets, and KPI reporting
• Support strategic initiatives including pricing reviews, customer retention, cost optimization, and acquisitions
• Develop KPI dashboards and variance analyses that drive accountability across the leadership team
• Own the monthly, quarterly, and annual financial close process
• Prepare accurate and timely financial reports under Dutch GAAP and support Group reporting under IFRS
• Manage all Dutch statutory compliance requirements, including VAT (BTW), corporate income tax filings, CBS reporting, and annual audits
• Ensure effective internal controls, compliance with corporate policies, and regulatory requirements
• Oversee working capital management, cash flow forecasting, invoicing processes, and debt collection activities
• Lead, mentor, and develop a small finance team
• Drive process improvements across accounting, reporting, and financial operations
• Support NetSuite implementation and optimization initiatives where applicable
• Identify automation opportunities and lead implementation of improved financial systems and processes
• Assist with integrations and special projects across the portfolio

• Revenue Growth: Full revenue ownership for a defined portfolio, territory, or set of accounts
• Sales Planning and Execution: Develop go-to-market strategy and plans that support sustainable growth and align with the overall company goals
• Customer and Stakeholder Engagement: Responsible for outbound prospecting and self-sourced pipeline creation in addition to inbound opportunities with direct engagement with owners, executives, and senior operators (GM, COO, CFO, CTO) at attractions and venues. Manage end-to-end complex, consultative sales cycles, from first outreach through close
• Reporting and Analytics: Create and manage sales forecasting and performance reporting that tracks and analyzes KPIs such as quota attainment, deal conversion rates, sales cycle length, and pipeline health. Regularly present sales performance insights and strategies to the executive team
• Tools and Technology: CRM hygiene, pipeline management and use of AI-driven sales workflows (account research, prioritization, messaging, sequencing, etc.)
• Cross-Functional Collaboration: Close collaboration with customer success and leadership to inform positioning, pricing, and customer feedback. Identify expansion and cross-sell opportunities with potential partners
• Process Improvement: Work closely with team to implement and optimize sales processes. Collaborate with other functions to improve lead quality and sales enablement

Sales Executive – Entertainment Industry

• Work on Qmatic Orchestra, our core platform powering customer journey management globally
• Build new features, integrations, and enhancements tailored to our US customers
• Actively use AI tools to accelerate development
• Solve complex problems in scalable systems

Fullstack Software Developer – AI-enabled

QA Automation Engineer

• Design and implement internal platforms, systems, and automation frameworks in line with defined direction and priorities
• Identify workflow inefficiencies and contribute to solution design, aligned with architectural direction
• Build and maintain automation workflows, integrations, and services across internal and third-party systems
• Develop, maintain, and improve CI/CD pipelines and deployment processes
• Execute end-to-end delivery of solutions, from implementation through to deployment and iteration
• Develop internal tooling and abstractions that simplify complex processes for business users
• Ensure systems are performant, reliable, and maintainable over time
• Contribute to modernization efforts, including improving or replacing existing systems
• Apply established standards, patterns, and guardrails across all implementations
• Monitor, troubleshoot, and optimize systems to maintain reliability and performance
• Collaborate with stakeholders to understand requirements and implement aligned solutions
• Document systems, workflows, and implementation details to support scalability and maintainability

Platform Engineer – Automation

Customer Support

• Technical Lead will be responsible for the successful management of the Operational Support Service
• Act as the technical lead of support specialists and engineers to respond to and resolve incidents and service requests
• Main point of contact for all service reporting and discussions with the customer
• Identify opportunities for growth of the adoption of the Exeevo tools
• Take ownership to resolve the more complex technical tickets that the junior team members are not able to address.
• Manage the prompt resolution of escalated tickets from the customer either directly or via a member of the Ops team.

Managing Director – North America

Software Developer II

Account Executive – Restaurant

Account Executive, Restaurant

Account Executive, Restaurant

Customer Success Manager

Forward Deployed Engineer, AI

Finance Manager

Senior Staff Accountant

Senior Clinical Developer

Controller

Sales Executive – Entertainment Industry

Fullstack Software Developer – AI-enabled

Platform Engineer – Automation

Technical Lead, Customer Support