Ascend Technologies

Director of Channels, Partners and Agencies

Ascend Technologies

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Lead

About the role

  • Recruit, onboard, and manage TSD partners to expand Ascend’s market penetration and recurring revenue opportunities.
  • Develop and execute a comprehensive TSD channel strategy that drives revenue, partner satisfaction, and brand visibility.
  • Lead annual planning activities for the TSD program, including business reviews, target-setting, marketing calendars, incentive program design, and growth projections.
  • Build and maintain strong, trust-based relationships with TSD partners and their sub-agents to create mutual value and consistent pipeline growth.
  • Collaborate with the Ascend Business Development team to drive revenue growth through TSD partner-generated opportunities.
  • Create and manage partner-facing messaging and solution positioning that communicates compelling value propositions for our managed services and solution offerings.
  • Lead the development and execution of Ascend’s Channel Management Process to ensure scalable onboarding, enablement, and ongoing partner success.
  • Execute integrated go-to-market campaigns with TSD partners, coordinating marketing, sales enablement, and joint business planning.
  • Help build and maintain a formal referral program that drives qualified opportunities to the TSD network, particularly focused on reselling telecommunications products and services.
  • Establish and track partner performance metrics within Salesforce to manage pipeline, forecast accurately, and report progress to leadership.
  • Identify and pursue opportunities to expand relationships with agency and referral partners to support overall channel growth.

Requirements

  • Minimum of 3 years of experience working within the Technology Service Distribution (TSD) or channel ecosystem.
  • Proven experience in partner management, channel development, or business development within the IT managed services or technology reseller industry.
  • Demonstrated success in achieving or exceeding sales and performance targets.
  • Strong presentation and communication skills, with the ability to articulate complex concepts to technical and business audiences.
  • Excellent program and project management skills with a focus on delivering scalable partner programs.
  • Proficiency with CRM platforms (preferably Salesforce) for pipeline management and performance tracking.
  • Strong collaboration and interpersonal skills, with the ability to influence cross-functional teams and partner organizations.
  • Willingness to travel as needed to meet with partners, attend events, and drive business growth.
Benefits
  • Must be able to sit, stand, and bend for the duration of shift.
  • Mainly sitting, with occasional lifting up to 50 lbs, such as laptop, server equipment, and driving to the work site to meet with client(s).

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
partner managementchannel developmentbusiness developmentsales performance trackingprogram managementproject managementpipeline managementgo-to-market strategymarketing campaign executionreferral program development
Soft skills
presentation skillscommunication skillscollaboration skillsinterpersonal skillsinfluencing skillsrelationship buildingtrust-based relationship managementstrategic planningproblem-solvingnegotiation skills
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