Asahi Kasei

Operations

• The Associate Director, Patient Access Operations plays a key role in supporting the Company’s Field Access and Patient Support Program (PSP) teams through a combination of data analytics, project management, and operational excellence.
• Responsible for the operational infrastructure supporting these teams — including contract and invoice management, access resource development, vendor oversight, and ongoing data and dashboard optimization.
• Partners closely with leadership in the Patient Support programs and Field Access, while collaborating cross-functionally to ensure data-driven insights, operational efficiency, and strategic alignment across access initiatives.
• Leads the design, documentation, and continuous improvement of Patient Support Program (PSP) data feeds and files to ensure accuracy and consistency.
• Owns the data testing process for enhancements or updates, ensuring changes align with business specifications and deliver actionable insights.
• Serves as the primary point of contact for the Field Access and Sales teams regarding PSP data-related questions.
• Manages invoice tracking and budget recording for access-related initiatives.
• Oversees contract management by initiating, tracking, and maintaining third-party vendor agreements through established systems and processes.
• Leads and executes key access projects from inception to completion, ensuring on-time delivery and cross-functional alignment.
• Develops and distributes regular reports and insights to key stakeholders.
• Participates in quarterly business reviews with selected external partners.
• Contributes to the development of access training and educational materials for internal and field teams.
• Provides strategic input to support the growth and evolution of Patient Support and Field Access programs.
• Collaborates with cross-functional partners to enhance operational processes and ensure business continuity.
• Supports resolution of access barriers and case inquiries with a sense of urgency.
• Ensures adherence to corporate policies, procedures, and the Company’s Code of Conduct, as well as all U.S. healthcare laws and regulations.

Associate Director – Patient Access Operations