Salary
💰 $184,200 - $276,200 per year
About the role
- Lead design for complex product initiatives that require clarity in ambiguous spaces.
- Contribute to shared AI frameworks, patterns, and principles that improve usability and trust.
- Ensure quality and cohesion of AI-driven user experiences across product surfaces.
- Mentor peers by modeling systems thinking, craft quality, and effective product discovery.
- Help evolve design processes, tools, and team-wide practices for AI usability.
- Deliver high-quality flows, prototypes, and interaction logic for AI-driven experiences.
- Set the bar for quality and consistency, ensuring design outcomes are trustworthy, intuitive, and durable.
- Anticipate edge cases and ensure designs balance innovation with clarity and safety.
- Use storytelling and research insights to influence product direction.
- Participate in critique, testing, and QA to uphold design quality.
- Lead discovery for large-scale, ambiguous initiatives; frame opportunities and assumptions at the org level.
- Balance innovation and practicality, aligning product direction with customer needs and business goals.
- Serve as the design lead in your tripod, shaping scope and priorities with PM/Eng partners.
- Act as a coach to align other teams working on your product area (AI); modeling strong discovery and usability practices, surfacing risks early, and driving shared understanding across partners.
- Represent the customer voice in AI product decisions, grounding design in real needs.
- Provide feedback and mentorship to senior designers working on AI features.
- Shape the design org’s principles, rituals, and culture; lead initiatives that improve how we work.
- Share knowledge through documentation, critique, and team rituals.
- Help build AI design literacy across the org through collaboration and education.
- Represent Articulate in the broader design community, contributing thought leadership and amplifying our reputation for design excellence.
Requirements
- 10–12+ years of professional experience in product design, including end-to-end delivery in SaaS.
- Strong portfolio demonstrating expertise in UX, systems thinking, and AI-powered experiences (e.g., assistants, generative input, chat flows, intelligent automation).
- Proven experience contributing to cross-functional initiatives at scale.
- Deep knowledge of design systems, usability heuristics, and rapid prototyping methods.
- Excellent communication and storytelling skills; able to align partners and inspire peers.
- Collaborative, resilient, and outcome-oriented—comfortable navigating ambiguity.
- Passion for human-centered, responsible AI design.
- Strategic, pragmatic, and collaborative — able to operate with autonomy and impact in ambiguous, evolving contexts.