Hostaway

Senior Product Manager, AI

Hostaway

full-time

Posted on:

Origin:  • 🇪🇺 Anywhere in Europe

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Job Level

Senior

About the role

  • Hostaway is a SaaS startup transforming the vacation rental industry; Hostaway AI streamlines routine work, elevates decisions with insights, and simplifies complex tasks.
  • Senior Product Manager, AI will define and execute the AI product strategy to serve property managers, owners, and cleaners, partnering with engineering, design, and marketing.
  • Drive outcomes and own results on a multi-million dollar business line; develop and implement Hostaway AI vision, strategy, and roadmap into rapidly shippable projects.
  • Collect and analyze customer, stakeholder, and team feedback to shape requirements, features, and end products; be directly involved in user research.
  • Work with senior management to create product plans and roadmaps based on customer interaction and aggregate feedback.
  • Partner with sales, customer success, and engineering to ship features; ensure products and releases are launched correctly and on schedule.
  • Define and analyze metrics that determine success; make creative recommendations to expand the product base and vision and actively seek opportunities to innovate.

Requirements

  • 5+ years of product management experience, ideally in B2B/B2C SaaS.
  • Strong understanding of AI/ML fundamentals to evaluate feasibility with engineers, although this is not a data scientist role.
  • Solid grasp of LLMs, including prompt design and evaluation, managing quality and risk, and awareness of model capabilities, costs, latency, and context limits.
  • Experience assessing and integrating off-the-shelf AI solutions; LLMs, APIs, SaaS AI services, and third-party ML products.
  • Strong understanding of agentic AI concepts (tool use, planning, orchestration).
  • Deep empathy for users — you think in flows, friction points, and moments of delight.
  • Hands-on involvement in user research; ability to put yourself in the shoes of customers.
  • Able to make decisions when surrounded by uncertainty and maintain momentum without a support system.
  • Able to lead by influencing without authority, aligning cross-functional teams around clear goals and driving outcomes through trust, clarity, and data-informed decisions.