Artex Risk Solutions

Security Engineer

• Maintain vigilance and manage authorized and unauthorized access to Arthrex facilities
• Respond to emergencies such as medical, fire, theft, trespassing, and acts of violence
• Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
• Monitor facilities by physical and electronic means
• Coordinate the activity of outside emergency personnel and equipment while on the premises
• Facilitate communication regarding security policies and procedures across the organization to ensure cooperation and consistency
• Provide assistance to contractors/visitors while ensuring adherence to all site policies and procedures
• Identify and verify contractors/visitors information via system and/or badge access to ensure compliance to policies and security to Arthrex facilities
• Follow specific instructions and designated guidelines for different types of visitors/contractors and events
• Ability to share knowledge and train others when needed

Security Officer I – Day Shift

Customer Support

• Build relationships with customers, sales reps, agency personnel and various internal departments developing a sense of integrity and provide a high standard of customer service.
• Coordinate with customers to provide loaner sets; determine set availability; enter orders; arrange for shipping; ensure timely delivery and return of loaner sets; document and maintain detailed notes in system orders; communicate issues to customer/agency regarding loaner sets that are returned/received; review weekly late loaner due dates fee billing.
• Run open order report and review the daily loaner priority list to ensure all loaner orders have been processed and shipped.
• Review all loaner extension requests and determine if the agency or customer is eligible for an extension.
• Work with Loaner Logistics related departments (receiving, cleaning and loaner inspection techs) and liaison with field logistics, agency billing, product management and AR departments as needed.
• Communicate and collaborate with Loaner Customer Service manager and supervisor when important loaner issues arise.
• Monitor LOANCONS billing processes and ensure all loaner billings are processed in a timely manner, communicate with loaner logistics team on loaner billing discrepancies; identify any issues and report to IT BRM when discovered.
• Investigate and address customer/agency issues and identify solutions in a timely manner.
• Ensure Arthrex Quality Management policies are followed and continually communicate these standards amongst the Loaner Customer Service Team.

Loaner Customer Service Administrator I

SDET

• Support the Test Engineering Team to perform R&D Testing and Verification & Validation (V&V) activities.
• Prepare, execute, and document Engineering and V&V Testing with guidance from the engineering staff.
• Deliver results and communicate issues in a timely and accurate manner.

Test Engineering Intern

Supply Chain

• Reviews MRP outputs daily to ensure all required actions are taken – planned orders, expedites, de-expedites cancels, etc.
• Limits backorders of any assigned parts while communicating backorder information to internal departments.
• Maintains and reviews Forecast vs. Actual sales for assigned products.
• Distributes Engineering Change Requests to the suppliers and review disposition of existing and in-process inventory.
• Discusses defective goods and services with inspection or quality control personnel internally and externally to ensure corrective action is taken.
• Prepares and reviews quotes provided by suppliers.
• Creates POs for inventoried and MRO purchases.
• Receives PO receipts of non-inventoried goods, invoice approval, MRO purchases.
• Interacts with all Arthrex subsidiaries/Quality/IT/Finance departments.
• Works closely with Production Managers, Engineers and off-site Supply Chain teams.
• Plans/releases work orders for final production.
• Processes and documentation review/updates.

Supply Chain Co-op

QA Engineer

• Create automated test cases.
• Run manual testing.
• Write test cases.
• Build onto the current automation framework.
• Embedded software projects.

Software Quality Assurance Intern

Recruitment

• Independently advise business units on talent acquisition matters
• Act as the central point of contact for candidates throughout the recruitment process
• Identify hiring needs and contribute to budget planning for new hires
• Create compelling job postings and coordinate applicant management
• Active sourcing and close cooperation with external recruitment agencies
• Prepare reports and analyze key recruiting metrics
• Support recruitment events and represent Arthrex at career fairs
• Contribute to talent acquisition projects and concepts
• Mentor new team members

Talent Acquisition Partner

Product Specialist

• With a key focus on customer and clinical excellence, you will work to provide a range of technical and clinical support activities to surgeons and medical professionals within the public and private hospital operating theatre setting to ensure optimal patient and clinical outcomes.
• Reporting to a local Regional Sales Manager, your day to day will incorporate a range of activities which include: Attending cases and provide clinical support for DEX procedures, delivering results in line with the business strategy, ensuring the broader sales team are equipped to sell the DEX portfolio by providing product information and training, actively supporting tenders and managing Private Hospital Group accounts, overseeing and managing key accounts in your sales region, mapping out and converting leads to execute successful product launches, using metrics and sales enablement tools to accelerate business performance.

Product Specialist – Distal Extremities, Trauma

Manager

• Managing, improving, and maintaining the Arthrex manufacturing site Quality System in accordance with the Arthrex Global QMS to ensure compliance to FDA QSR, ISO 13485, and all other applicable regulatory requirements.
• Ensuring that the Arthrex Global QMS is supported, maintained, and improved at the site manufacturing level.
• Providing training to relevant personnel as required.
• Leading, managing, and developing a staff of Quality Systems dedicated Quality Engineers and Technicians.
• Driving the use of and educating others on mechanisms to solve problems that impede compliance and progress.
• Proactively evaluating and managing site process audits and correcting when applicable.
• Monitoring, identifying, and correcting systemic nonconformance trends on a continuous basis.
• Leading efforts to identify, implement, and harmonize site and industry best practices.
• Developing/defining a process for continuous improvement of the site quality system.
• Mentoring and coaching others in enhancing the Quality System.

Quality Systems Manager

Security Officer I – Overnight

Auditor

• Participate in the audit process, including the planning and execution of each field inventory audit.
• Respond to questions and act as a point of contact on-site for the Agency during a field inventory audit.
• Complete various types of reporting related to Field Inventory Audits.
• Assist with the preparation of the audit agenda and scope based on processes performed by the Agencies and the Agencies' consignment locations.
• Maintain a state of constant audit readiness to ensure consistency in validated processes, systems, and controls.
• Maintain and control all audit equipment, including computers, scanners, printers, and Pelican cases, etc.
• Assist co-auditors during audits and clarify communication and instructions to fellow members of the team to ensure a successful audit.
• Assist with post audit tasks, including processing and updating the system files in relation to agency post audit findings, discrepancy research, and inventory corrections, etc.
• Maintain and update all files needed to conduct agency field audits.
• Assist in the maintenance of all work instructions and documents used for training and mentoring.

Field Inventory Auditor I

• Maintain vigilance and manage authorized and unauthorized access to Arthrex facilities.
• Respond to emergencies such as medical, fire, theft, trespassing, and acts of violence.
• Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Monitor facilities by physical and electronic means.
• Coordinate the activity of outside emergency personnel and equipment while on the premises.
• Facilitate communication regarding security policies and procedures across the organization to ensure cooperation and consistency.
• Provide assistance to contractors/visitors while ensuring adherence to all site policies and procedures.
• Identify and verify contractors/visitors information via system and/or badge access to ensure compliance to policies and security to Arthrex facilities.
• Follow specific instructions and designated guidelines for different types of visitors/contractors and events.
• Ability to share knowledge and train others when needed.

Security Officer I – Day-shift

Engineer

• Work with project teams to identify issues and risks
• During new product development integrate with Engineers, Design Engineers, Quality Engineers and the Packaging Department/and or Production Department to ensure cost effective new product development and introduction into manufacturing
• Assist ME to develop a continuous improvement culture, skills sets and tools to enhance quality and operational excellence
• Lead/support process improvement initiative with ME guidance
• Introduce new equipment, products, and processes
• Present process and equipment recommendations to Leadership Team with equipment reviews and plans for implementation
• Initiate new projects and be the Project Leader for key improvement initiatives, identifying best practices
• Develop an understanding of the current manufacturing processes and identify targets for improvement in operation efficiencies
• Develop manufacturing Work Instructions with ME review and approval
• Provide process support on manufacturing technical issues with ME guidance
• Support ME in cleanroom for assembly of components for New Projects/ Process
• Develop action plans to achieve short and long-range efficiency goals, selection of new production methods, designs of production fixtures, and methods to monitor efficiencies
• Support ME in regards to packaging design/and or production specifications into manufacturing
• Monitor timelines and project deliverables to ensure adherence with approved project plans for manufacturing process development
• Support ME with Development of protocols and coordinate validation of equipment and processes
• Stay current with methods used in the medical device industry to advance technologies
• Investigates and test in time reliability and quality improvements
• Drives automation to replace the manual process as much as possible
• Ensure Information and documentation is consistently accurate
• Analyzes and plans workforce utilization, space requirements, and workflow, and designs layout of equipment and workspace for maximum efficiency
• Confers with vendors to determine product specifications and arrange for purchase of equipment, materials, or parts, and evaluates products according to specifications and quality standards with approval from ME
• Support ME in Estimation of production times, staffing requirements, and related costs to provide information for upper management decisions
• Applies statistical methods to estimate future manufacturing requirements and potential
• Develop process and equipment expertise and knowledge for setting up router for similar products
• Support ME in Identifying issues and risks to ensure cost effective new product development and introduction into manufacturing

Engineer I – Manufacturing

• Professionally and actively work within the medical education department to carry out and oversee medical education strategy and implementation in Arthrex China.
• Develop, organize, communicate, monitor, and appraise medical education programs to ensure the safe and effective use of Arthrex products and improve knowledge of Health Care professionals.
• Manage Arthrex China Med Ed team and medical education budget to accomplish objectives.
• Plan, organize, implement and coordinate Medical Education activity including courses, labs, grants, symposium, donations and lectures.
• Coordinate instructional programs for surgeons on surgical procedures and products.
• Manage surgeon visits and consult with them on Arthrex-related affairs.
• Develop educational materials and resources for the advancement of medical education in China.

Medical Education Manager

Marketing

• Liderar estrategias de lanzamiento de productos en LATAM
• Crear y localizar materiales de marketing
• Gestionar comunicaciones internas y externas

Especialista de Marketing y Comunicación, LATAM

• Team up with Product Manager to uncover market insights
• Jump into business case projects
• Help spruce up and organize customer database