Arrowhead Programs

Risk

• Responsible for maintaining annual contact with Comp Alliance members, including safety inspections, safety committee attendance, and training.
• Ability to communicate with members regarding their workplace injuries and safety programs.
• Identify safety hazards and recommend improvements to correct them.
• Utilize computer programs with fluency for reporting hazards and generating recommendations letter.
• Understand how to decipher workers’ compensation injury reports.
• Work well with members of the program team, including Underwriting, Claims and Marketing.
• Perform training for member employees on variety of topics, with professional use of PowerPoint presentation materials.
• Knowledge of Microsoft Teams for routine virtual training sessions.

Risk Control Specialist

Account Executive

• Prepares proposals to meet coverage requirements for agents/brokers’ risks.
• Provides advice and recommendations to Producers and agents/brokers based on specific and technical knowledge of insurance markets and products.
• Consults with agents/brokers to evaluate their needs and determine appropriate coverage.
• Negotiates policy terms and coverage with the carrier and agent/broker.
• Sets up policy files within established format.
• Reviews policies for accuracy.
• Enters and maintains data in AMS360 computer system.
• Sets up and maintains policy renewal system.
• Submits claims and policy changes.
• Invoices premium in management system for carrier payments and collections of payments.
• Submits all surplus lines filing requests to appropriate parties.
• Develops and maintains positive relationships by meeting with brokers.
• Assist Profit Center in reviewing/qualifying new business submissions as needed.
• Other duties as assigned.

General

• Underwrite standard level of new and renewal accounts in accordance with all applicable guidelines and procedures.
• Evaluate client’s entire range of exposures (general liability, excess/umbrella, property, and automobile) ensuring each exposure has been properly assessed.
• Ensure effective, comprehensive approaches are developed, recommended, and implemented to address the exposures.
• Develop and communicate informed, sound underwriting decisions.
• Monitor results to identify trends and developments on assigned accounts.
• Coordinate account servicing through interaction with Client Services, Risk Services and Claims Services in such a way as to meet American Specialty service objectives.

Senior Underwriter

Manager

• Develop and nurture relationships with new and existing assigned agents to drive qualified risk selection
• Generate new premium growth through interaction with new and existing agencies
• Deliver training and ongoing support to new and existing agencies
• Provide account management support for agencies and maintain accurate records of agency interactions using Salesforce
• Collaborate with the marketing department to ensure consistent and effective agency communication
• Proactively monitor key performance metrics and identify opportunities for improvement or additional training
• Meet or exceed individual or team goals consistently

Agency Development Manager

Business Intelligence Developer

• Implement enterprise storage architecture for Power BI data, reports and dashboards.
• Design and implement security structure for Power BI data, reports and dashboards.
• Work independently with end users to design and build Power BI dashboards and reports.
• Create change deployment strategy for Power BI reports that incorporates source control.
• Train existing report developers to build reports and dashboards.
• Suggest best practices for storage and security of reports and dashboards.
• Suggest best practices for design of reports and dashboards.

BI Developer

Insurance

• Evaluating submissions to determine a comprehensive marketing plan based on carrier appetites.
• Updating policy information, gathering loss reports, and completing applications/submissions.
• Working with insurance company underwriters to receive timely and accurate quotes.
• Negotiating for the terms and conditions that position us to win.
• Preparing presentations + binding/issuing policies.

Commercial Insurance Specialist

Administration

• Develop a full understanding of the regulations governing joint insurance funds in the State of New Jersey.
• Identify all markets and other alternative risk mechanisms for the placement of public entity business.
• Understand and incorporate procedures that are required by alternative risk placements in the servicing of new and existing business.
• Be proficient in the knowledge of public entity insurance so to identify risk exposures and applicable coverages.
• Assist in the compilation and preparation of marketing and underwriting data and the ability to condense material into excel worksheets as required by carriers.
• Review quotations, policies, endorsements and audits for accuracy.
• Meet established time frames of reporting as required by the State regulations governing joint insurance funds.
• Assist in providing administrative services to the joint insurance fund in accordance with State regulations.
• Delegate to support staff specific assignments and monitor for thoroughness and completion within given timeframes.
• Assist support staff and producers with any service related matters.
• Attend meetings as required by the profit center manager.

Director of Public Entity Insurance Administration

Accounting Manager

• Enter, balance, and post all daily cash, ACH, check, and credit card deposits.
• Generate and send out customer requests for information including follow-up requests
• Review and process Customer files.
• Generate and send out customer invoices.
• Generate age analysis; review AR aging to ensure compliance.
• Follow up with customers regarding open balances, via account statements and payment reminders.
• Perform new customer credit checks and establish customer payment terms.
• Support month-end and year-end close process.
• Verify, allocate, post, and reconcile accounts payable and receivable.
• Prepares and records asset, liability, revenue, and expenses entries by compiling and analyzing account information.
• Maintains and balances subsidiary accounts by verifying, allocating, posting, reconciling transactions, resolving discrepancies.