Armis

Solutions Engineer

• Deliver virtual and in-person technical demonstrations of Armis solutions
• Deploy, configure, and manage proof-of-value (POV) installations that showcase Armis capabilities that align to customer pain points and use cases
• Troubleshoot complex network environments, integrating APIs and third-party products, and ensure successful technical outcomes to the opportunity
• Lead technical training sessions on Armis solutions
• Design and deliver organized technical project plans that manage customer and Armis deliverables, requirements, and expectations for PoV engagements
• Support marketing initiatives, conferences, and speaking engagements as a technical subject matter expert
• Address prospect and customer needs with clear and effective verbal and written communication, including formal technical responses to queries and RFPs
• Travel frequently across the DC metro area and to federal sites as required (up to 40%)

Senior Solutions Engineer – Fed IC/DoD

• Serve as the primary authority on Armis’ OT solutions for the Enterprise segment
• Develop and execute strategic initiatives for expanding Armis’ presence in the Enterprise OT/ICS/IoT market
• Lead and mentor Enterprise and Commercial Sales Engineers (SEs), guiding OT security solutions and best practices
• Drive and manage proof-of-value (POV) installations for Enterprise OT prospects
• Deliver technical demonstrations, workshops, and training sessions on OT security
• Represent Armis as an OT Cybersecurity SME, speaking at industry conferences and Enterprise engagements
• Work closely with OT Leadership and Product Management to translate Enterprise customer requirements into product enhancements
• Develop customer-facing collateral, whitepapers, and technical documentation for the Enterprise market
• Collaborate with customer success and support teams to ensure successful Enterprise deployments
• Stay ahead of evolving OT security mandates, Zero Trust initiatives, and compliance frameworks (NIST 800-53, NERC-CIP, NIST 800-82, IEC 62443, TSA Directives, EPA guidelines)

Lead OT Solutions Engineer, Enterprise

• Serve as the primary authority on Armis’ OT solutions for the SLED and Federal Civilian sectors
• Develop and execute strategic initiatives for expanding Armis’ presence in the Federal OT/ICS/IoT market
• Lead and mentor SLED and Federal Solutions Engineers (SEs), guiding OT security solutions and best practices
• Drive and manage proof-of-value (POV) installations for SLED and Federal Civilian OT prospects
• Deliver technical demonstrations, workshops, and training sessions on OT security
• Represent Armis as an OT Cybersecurity SME, speaking at industry conferences and SLED/Federal Civilian engagements
• Work closely with OT Leadership and Product Management to translate SLED and Federal Civilian customer requirements into product enhancements
• Develop customer-facing collateral, whitepapers, and technical documentation for the Federal Civilian and SLED market
• Collaborate with customer success and support teams to ensure successful Federal deployments
• Stay ahead of evolving SLED and Federal cybersecurity mandates, Zero Trust initiatives, and compliance frameworks

Lead OT Solutions Engineer, Federal Civilian – SLED

• Serve as the primary authority on Armis’ OT solutions for the Federal DoD sector
• Develop and execute strategic initiatives for expanding Armis’ presence in the Federal OT/ICS/IoT market
• Lead and mentor Federal Solutions Engineers (SEs), guiding OT security solutions and best practices
• Drive and manage proof-of-value (POV) installations for DoD OT prospects
• Deliver technical demonstrations, workshops, and training sessions on OT security
• Represent Armis as an OT Cybersecurity SME, speaking at industry conferences and Federal engagements
• Work closely with OT Leadership and Product Management to translate Federal customer requirements into product enhancements
• Develop customer-facing collateral, whitepapers, and technical documentation for the Federal market
• Collaborate with customer success and support teams to ensure successful Federal deployments
• Stay ahead of evolving Federal cybersecurity mandates, Zero Trust initiatives, and compliance frameworks
• Travel up to 40% to meet with Federal customers, conduct briefings, and attend industry events

Lead OT Solutions Engineer, DoD

Business Analyst

• Act as the point of contact for all Customer and Partner analytics needs.
• Own and manage metrics, monitoring, forecasting, and reporting.
• Drive the analytics discussion internally with departments leadership and operations.
• Respond to and deliver ad hoc reporting requests.
• Responsible for collaborating with leaders to gather all necessary data for quarterly business reviews, business plans, and other strategic data initiatives.
• Present and explain changes in key performance indicators to key stakeholders, and provide actionable recommendations.
• Conduct deep dives into drivers of performance (renewal rates, churn, partner performance across sales cycle, etc.).
• Create, support, and maintain data models, reports, and dashboards (BI solution), by working closely with Operations and Data Engineers.
• Collaborate with cross-functional teams including Business Applications, Operations, Sales, etc.

Business Analyst, Customer & Partner

DevOps Engineer

• Interact across Success/Sales teams and development teams at the peer level as part of the customer onboarding process
• Expedite the deployment process of the Armis platform, ensuring timely delivery and customer satisfaction
• Collaborate with the Customer Success team to create and execute deployment plans tailored to each client's unique needs
• Provide expert support, in-depth analysis, and research to address complex issues related to deploying sophisticated cybersecurity infrastructures
• Maintain a high level of technical proficiency and hands-on expertise with the Armis products and solutions deployed within the customer’s network
• Work in collaboration with the Armis success team to refine and translate complex requirements and execute best practice solutions
• Conduct site surveys and assessments to determine the best placement and setup for collection devices
• Plan and execute the onsite and/or remote deployment of Armis collectors at various client locations
• Ensure the customer deployments and configurations align with business use cases as defined by the Success team and drive Armis adoption and implementation plans
• Conduct system assessments and compatibility checks to ensure successful integration with existing client infrastructures
• Provide on-site and remote technical support during deployment, addressing any issues that arise promptly and effectively
• Develop and maintain comprehensive deployment documentation, including configuration guides, troubleshooting manuals, and user guides
• Train clients' technical staff on the operation and maintenance of integrated systems

Deployment Engineer

Program Manager

• A POV Program Manager oversees and coordinates the POV (proof of value) output to achieve strategic organizational goals and ensure alignment with business objectives, delivering business value.
• The POV Program Manager organizes POV output, gathering, documenting, prioritizing, championing, and analyzing for trends across the pre-sales POV lifecycle. They focus on the bigger picture, and ensure the prospect needs are met.
• The POV Program Manager will programmatically ensure POVs are set up for success and POV output is prioritized for Product consumption and final resolution. They will act as the central point of contact and coordination for internal stakeholders (SEs, AEs, DA, CS, Product), providing updates related to the technical issues raised during the POV process. They will be the mediator between SE and Product.
• Key Responsibilities:
• Support SEs for new POVs. Organize, maintain, and timeline POV integration requests to align with the POV.
• Manage POV Output. Gather, organize, and track POV bugs and FRs using standard prioritization methods.
• Track Contract Promises. Track, communicate progress, and ensure on-time delivery of FRs associated with contractual obligations.
• Escalate Highest Priority Issues. Develop a process to highlight critical priority issues for Product in real time.
• Ensure Product Team Alignment. Using ACV, number of prospects affected, and expected/promised dates, communicate priority of bugs and FRs to Product for planning and resolution.
• Bridge the Pre-sales to Post-sales Gap. Manage the transition of information from POV to Delivery Assurance and Customer Success.
• Drive POV Dashboard Analytics & Reporting. Work with the analytics team to understand POV bug and FR trending so Product can focus on the greatest needs.
• Process Development. Develop processes to gather POV product issues from multiple sources and educate teams on proper usage.

POV Program Manager

• Armis Deployment Engineer responsible for rapidly deploying the Armis platform for customers and accelerating time-to-value
• Interact across Success/Sales teams and development teams as part of the customer onboarding process
• Expedite the deployment process of the Armis platform, ensuring timely delivery and customer satisfaction
• Collaborate with the Customer Success team to create and execute deployment plans tailored to each client
• Provide expert support, in-depth analysis, and research to address complex deployment issues
• Maintain high level of technical proficiency and hands-on expertise with Armis products within customer networks
• Conduct site surveys and assessments to determine placement and setup for collection devices
• Plan and execute onsite and/or remote deployment of Armis collectors at client locations
• Ensure deployments and configurations align with business use cases and drive Armis adoption
• Conduct system assessments and compatibility checks for integration with client infrastructures
• Provide on-site and remote technical support during deployment
• Develop and maintain deployment documentation, configuration guides, troubleshooting manuals, and user guides
• Train clients' technical staff on operation and maintenance of integrated systems