Arkema

Account Manager

• Manage and develop a portfolio of strategic accounts with accountability for revenue growth, retention, and customer satisfaction
• Build and maintain strong relationships with key stakeholders across customer organizations (procurement, operations, engineering, leadership)
• Develop and execute account plans that identify opportunities to expand share of wallet and deepen customer engagement
• Drive organic growth within existing accounts through upselling, cross-selling, and introduction of new solutions
• Conduct regular customer meetings, including quarterly business reviews, to communicate value, performance, and future opportunities
• Understand customer strategies, challenges, and operational needs to align solutions accordingly
• Proactively identify opportunities to improve customer performance, efficiency, and sustainability outcomes
• Ensure a high level of responsiveness to customer needs, issues, and escalations
• Provide consultative support by recommending adhesive solutions aligned with customer applications and processes
• Collaborate closely with Technical Service and R&D teams to optimize product performance, support line trials and product qualifications, troubleshoot and resolve technical challenges, and support continuous improvement initiatives to enhance customer operations and product effectiveness
• Partner cross-functionally with Sales, Technical, Supply Chain, and Product Management teams to deliver a seamless customer experience
• Share voice-of-customer (VOC) insights to support innovation and product development
• Contribute to pricing, contract management, and long-term agreement strategies aligned to mutual value creation
• Develop and maintain accurate account forecasts and growth plans
• Track and report on key performance metrics including: Account revenue growth, Retention rates, Customer satisfaction
• Maintain up-to-date customer activity, opportunities, and account plans in CRM (e.g., Salesforce)

Account Executive

• Own and execute a territory sales strategy to drive new customer acquisition and market share expansion
• Identify, target, and penetrate high-potential accounts within the assigned region
• Generate and maintain a robust pipeline of qualified opportunities through: Cold outreach, Networking, Industry events, Referrals
• Proactively pursue and close net new business opportunities to meet or exceed revenue and margin targets
• Continuously evaluate territory performance and adjust strategies to maximize growth and coverage
• Manage all stages of the sales cycle, including: Prospecting, Discovery, Solution development, Proposal delivery, Negotiation and closing
• Maintain accurate and up-to-date opportunity tracking, forecasting, and pipeline management in CRM (e.g., Salesforce)
• Drive deal velocity and conversion rates through disciplined sales execution
• Establish strong relationships with new customers and key decision-makers during the sales and onboarding phases
• Ensure a smooth transition from initial sale to implementation and early-stage growth
• Collaborate with internal teams or Account Managers (if applicable) to transition accounts for long-term management once established
• Apply technical knowledge of packaging adhesives to deliver consultative, value-based solutions
• Conduct product demonstrations, trials, and presentations to differentiate offerings and win new business
• Partner with Technical Service teams to: Support product trials and line qualifications, Address customer requirements, Ensure successful product adoption
• Monitor market trends, customer needs, and competitor activity within the territory
• Identify emerging opportunities and risks to inform territory strategy
• Provide voice-of-customer (VOC) insights to support product development and commercial strategy
• Partner with internal teams (Technical, Marketing, Supply Chain) to support successful customer acquisition and onboarding
• Align on pricing, proposals, and contract terms to ensure competitive and profitable outcomes

Account Manager

Territory Sales Representative