Project Manager

• Own end-to-end delivery of Arkalytics implementations, including project setup, data discovery, productionalization, mapping, testing, and go-live
• Partner directly with clients to guide them through implementation best practices, set clear expectations, and manage risks
• Collaborate with technical teams (analysts, engineers, system admins) to define requirements, track progress, and resolve blockers
• Facilitate client-facing meetings: project kickoffs, status updates, UAT sessions, training and issue resolution
• Manage detailed project plans, timelines, and reporting in Smartsheet and Jira, ensuring accuracy of scope, effort, and completion tracking
• Drive adoption of consistent implementation processes, templates, and tools to improve quality and efficiency
• Communicate effectively with cross-functional stakeholders to ensure smooth handoffs and alignment across the customer journey
• Identify risks and escalate issues proactively, driving resolution and maintaining strong client relationships
• Validate and, when needed, challenge technical estimates to ensure project plans remain realistic, achievable, and aligned with client expectations

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Senior Project Manager