Arco Educação

Project Manager

• Hybrid Management: Plan and monitor projects using Waterfall (for predictability of deadlines and fixed budgets) and Agile/Scrum/Kanban (for technical execution and continuous delivery cycles).
• Functional Analysis: Translate business requirements into detailed technical specifications, ensuring the development team understands the “why” and “how” of each deliverable.
• Technical Interface: Act as a facilitator in architecture discussions, system integrations (APIs) and data modeling, ensuring technical decisions support functional requirements.
• Governance and Reporting: Manage stakeholders at different levels, preparing status reports, risk management, cost control and schedules (Gantt).
• Quality Assurance: Validate that the technical delivery meets the functional acceptance criteria defined at the start of the project.

Analytics Engineer

• Collaborate with cross-functional teams to understand business needs and present the best data modeling solutions;
• Abstract business concepts into quantitative metrics (KPIs, OKRs, etc.);
• Model and architect data for analytical purposes following best practices, including data quality and documentation;
• Orchestrate workflows related to data pipelines.

Senior Analytics Engineer

Designer

• Lead and develop the Inhouse writing team, acting both as manager and technical lead.
• Translate strategic narratives into clear, consistent, and effective copy.
• Create, evolve, and ensure the application of: tone of voice guidelines; narrative frameworks; and writing quality standards.
• Review and approve copy across channels: campaigns; corporate/institutional content; launches; product materials; ongoing communications; website; social media; CRM; and other formats.
• Work collaboratively with: Branding, Product Marketing, Events, Growth, and Trade Marketing.
• Ensure verbal consistency across channels, brands, and formats.
• Use data, feedback, and performance learnings to refine narratives.
• Incorporate generative AI into the writing workflow to gain speed, scale, and consistency.

Design Coordinator

Content Writer

• Lead and develop Inhouse's writing team, providing both people management and technical direction.
• Translate strategic narratives into clear, consistent, and effective copy.
• Create, evolve, and ensure the application of: tone of voice guidelines, narrative frameworks, and writing quality standards.
• Review and approve copy across different fronts: campaigns, institutional content, product launches, product materials, recurring communications, website, social media, CRM, events, and others.
• Work in an integrated way with: Branding, Product Marketing, Events, Growth, and Trade Marketing.
• Ensure verbal consistency across channels, brands, and formats.
• Use data, feedback, and performance learnings to improve narratives.
• Incorporate generative AI into the writing workflow to gain speed, scale, and consistency.

Editorial Coordinator

Product Manager

• Lead the channel strategy, connecting business objectives with deliverables that make a real-world impact.
• Coordinate multiple squads, ensuring roadmaps are aligned and priorities are clear.
• Work closely with product, design, engineering teams and stakeholders to keep progress synchronized.
• Monitor performance metrics, continuously looking for opportunities to improve.

Product Manager III

Business Analyst

• Ensure the quality, consistency and correct interpretation of revenue and sales funnel data, influencing operational and strategic decisions.
• Develop, maintain and enhance dashboards and analyses that guide operational priorities, risks and opportunities.
• Critically evaluate metrics, analyses and processes, challenging assumptions and proposing governance improvements.
• Support the commercial/sales team with reliable analytical inputs for funnel tracking and decision-making.

Senior Business Analyst

Customer Support

• Perform routine operational activities with attention and agility, ensuring the smooth flow of support operations.
• Provide support for technical or process requests of low to medium complexity, aiming for prompt and high-quality resolution.
• Identify and report errors or anomalies in processes and systems, contributing to their correction and stability.
• Maintain visibility over the progress of your requests and processes, communicate status updates, and align simple decisions with leadership.
• Propose targeted, relevant improvements to the work processes for which you are responsible, aiming to increase efficiency and reduce errors.
• Assist and share knowledge about the specific activities in which you act as a point of reference with other team members.
• Take on additional tasks with agility and focus as required by operational needs and management guidance.

Customer Support Assistant

Compliance

• Auditoria Contínua de SI (Testes de Desenho e Efetividade): realizar testes técnicos periódicos para validar se os controles de segurança desenhados estão operando conforme esperado.
• Gestão de Gaps (CIS/NIST): manter vivo o assessment de maturidade (CIS Controls v8 e NIST CSF), identificando novos gaps, cadastrando planos de ação.
• Gestão de Indicadores (KRIs/KPIs): estruturar e automatizar a coleta de indicadores de desempenho e risco.
• Gerenciamento de vulnerabilidades: estruturar comitês para formalizar e gerenciar planejamento para as vulnerabilidades técnicas identificadas.
• Suporte a Auditorias: atuar como ponto focal técnico para auditorias externas e internas.
• Melhoria de Processos: apoiar a revisão e criação de Normas e Políticas de Segurança da Informação.
• Acompanhamento de Planos de Ação: monitorar o progresso das tratativas de riscos e vulnerabilidades.

Analista Pleno de Segurança da Informação – White Team, GRC

• Product Strategy: Develop and communicate a clear product vision aligned with the company’s strategic objectives, and lead the definition of the roadmap;
• Market Analysis: Conduct market and competitor analyses to identify opportunities, trends, and challenges that impact product success;
• Cross-functional Collaboration: Work closely with development, product, finance, accounting, controllership, and sales teams to ensure effective execution of the product plan;
• Roadmap Prioritization and Management: Prioritize resources based on strategic criteria and drive the delivery of solutions for bugs, gaps, and product enhancements;
• Product Lifecycle Management: Monitor product performance across its lifecycle, adjusting strategies as needed to ensure ongoing success;
• Customer Feedback: Collect and analyze customer feedback to inform product decisions and promote continuous improvement;
• Leadership & Influence: Inspire and lead cross-functional teams, providing guidance and support to achieve product objectives;
• Process mapping, documentation, and definition of the functional roadmap for these products;
• Prepare functional and technical documentation of business and product requirements;
• Perform technical testing of the product and coordinate bug fixes and adjustments with the engineering team;
• Support users in UAT/acceptance of product enhancements;
• Conduct product training;

Product Manager – ERP

Engineering Manager

• Lead a multidisciplinary squad, ensuring alignment between product, design, and engineering to achieve defined objectives
• Serve as the technical reference, guiding the team on architecture decisions, coding standards, performance, and security
• Support scope definition and prioritization with the Product Owner and UX Designer, ensuring technical feasibility and strategic alignment
• Promote software engineering best practices by reviewing code and encouraging quality, testing, and observability
• Be hands-on, developing and supporting critical implementations
• Anticipate and mitigate technical risks, ensuring architectural health and sustainable product evolution
• Foster the team's technical growth through mentoring and constructive feedback
• Assist in the planning, execution, and monitoring of engineering projects
• Collaborate with cross-functional teams to ensure successful project delivery
• Contribute to the continuous improvement of engineering processes